# Flirtina Events
> Premium Mobile Cocktail Bar Hire & Professional Bartenders Across the UK
> Generated by All in One SEO Pro v5.0.3, this is an llms-full.txt file, used by LLMs to index the site.
## Posts
### [Blog Test](https://flirtinaevents.co.uk/blog-test/)
**Published:** April 28, 2026
**Author:** Flirtina Events
**Content:**
Blog Test
**Categories:** Uncategorised
---
### [Event Gallery](https://flirtinaevents.co.uk/media-gallery/)
**Published:** December 22, 2019
**Author:** Flirtina Events
**Content:**
Explore our [mobile cocktail bar hire](https://flirtinaevents.co.uk/bar-hire-services/mobile-cocktail-bar-hire/) in action — from wedding receptions and corporate events to private parties and themed bars.
Follow our socials for fresh event setups and behind-the-bar moments, or get in touch to [request a quote](https://flirtinaevents.co.uk/contact-us/).
- [WhatsApp](https://wa.me/447972803927)
- [Instagram](https://www.instagram.com/flirtinaevents/)
- [Facebook](https://www.facebook.com/flirtinaevents/)
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/258743373_4661054810610731_7216314756271529610_n-1-1.jpg "Christmas Cocktail Bar Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/292250769_5383606325022239_6153244694782099040_n-1.jpg "Flair Bartender Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/4.5m-Straight-Mirror-Bar-2.webp "Kosher Wedding Bar Hire Leeds")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Full-Circular-LED-Bar-2.jpg "Circular Bar Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Screenshot_20230128_154325_Instagram.jpg "Salted Caramel Espresso Martini Cocktail")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/IMG_20230621_004921_533.jpg "Signature Cocktail Bar Hire Supplier Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/4m-Curved-Branded-Bar-Greggs-2.webp "Corporate Bar Hire Newcastle")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2.4m-Straight-Rustic-Wooden-Bar-scaled.jpg "Rustic Wooden Bar Hire Chester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2m-Curved-LED-Bar-4.jpg "Birthday Bar Hire Shropshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/250970122_4594928580556688_858127510274465153_n-1.jpg "Halloween Themed Bar Hire Midlands")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/346940148_255378027003602_4678610429690862992_n.jpg "Premium Bar Hire Midlands")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/316951675_575977494535796_3542480271139243146_n-1.jpg "Birthday Cocktail Party Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/67821953_2412717088777859_3795005842588172288_n.jpg "Corporate Parties Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/3m-Straight-LED-Bar.jpeg "Birthday Bar Hire Birmigham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/197044480_4175277585855125_632693654261025077_n.jpg "Bar Sculpture Creations Shrewsbury")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/4m-Curved-LED-Bar-3-scaled.jpg "Birthday Bar Hire Bristol")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/317725053_575979521202260_2798905950895622581_n-1.jpg "Cocktail Mixologist Hire West Midlands")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Screenshot_20230128_153754_Instagram.jpg "Jungle Bird Cocktail")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/314616991_554815783318634_7027885342241708537_n.jpg "Corporate Event Bar Hire Yorkshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/286229153_5309218039127735_7964569896180770180_n.jpg "Exhibition Event Bar Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Full-Circular-Themed-Bar.jpg "Full Circular Themed Bar Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/274228216_4981825978533611_3143940433749867271_n-1-1.jpg "Birthday Party Bar Hire Chester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Full-Circular-LED-Bar-8.webp "Circular LED Bar Hire Midlands")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Safari-Bar.jpg "African Safari Themed Bar Hire Staffordshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/6m-Curved-Mirror-Bar-3.jpg "Wedding Bar Hire London")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/280538936_5209891679060372_1264812897843161417_n-1.jpg "Event Bar Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/69765526_2469577026425198_1035018128276324352_n.jpg "Cocktail Mixologist Hire South West")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Full-Circular-Branded-Mirror-Bar-20-Years.webp "Corporate Bar Hire London")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Black-Gloss-Bar-2.jpg "Private Bar Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/287877612_5309229662459906_497731119508729546_n-1.jpg "Birthday Party Bar Hire Yorkshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Mirror-Bar.jpg "Christmas Party Bar Hire Leeds")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/67617813_2412702205446014_3092624006445006848_n.jpg "Cocktail Mixologist Hire Coventry")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/287324210_5309265739122965_8047294608189554431_n-1.jpg "Asian Wedding Bar Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/10922771_829397873776463_8309933674013390949_n.jpg "Cocktail Mixologist Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/250264066_4594982150551331_2645627609093659946_n-2.jpg "Halloween Bartender Hire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/292296552_5383606328355572_5225707527108260889_n.jpg "Cocktail Mixologist Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/6m-Straight-Branded-Mirror-Bar.jpg "Corporate Bar Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/317566886_572584134875132_4000069524221342256_n.jpg "Flair Bartender Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-LED-Bar.jpg "House Party Bar Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/55823791_2186823054700598_5511562455274225664_o-1.jpg "Cocktail Mixologist Hire London")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/67677139_2412676482115253_3956899656943796224_n.jpg "Cocktail Mixologist Hire Merseyside")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Vegas-Bar-2.jpg "Las Vegas Themed Bar Hire North Wales")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Oval-Mirror-Bar-2.jpg "Circular Wedding Bar Hire Shropshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/339078828_547166217401848_4188593146922914720_n.jpg "St Paddys Themed Bar Hire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/274102480_4981876181861924_5060357628596169658_n.jpg "Wedding Bar Services Shrophire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-White-Gloss-Bar-3-scaled.jpg "Mobile Bar Hire for an Office Party Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/69304360_2465200893529478_2795184919762960384_n.jpg "Cocktail Waiter Hire Cheshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Lee-Molineux-300x300-1.jpg "Party Bartender Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/291091508_5355865274463011_8918429685085238148_n.jpg "Cocktail Mixologist Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Gatsby-Bar-7-scaled.jpg "Office Party Bar Hire North Wales")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Screenshot_20230128_153740_Instagram-1.jpg "Grapefruit & Rosemary Margo Cocktail")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/67402336_2412682892114612_2093954121970221056_n.jpg "Birthday Party Bar Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/251429950_4595454580504088_4873342730787496525_n-1.jpg "Themed Bartender Hire North West")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/282127627_5254579334591606_1223149684814097108_n-1.jpg "Exhibition Staff Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Pink-Gloss-Bar.jpg "Hen Party Bar Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2.4-Straight-Rustic-Wooden-Bar.jpg "Rustic Wooden Bar Hire Merseyside")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/131486761_3676572842392271_8018124501500534624_o.jpg "Corporate Event Bar Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Vegas-Bar.jpg "Hen Party Bar Hire Cheshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/4m-Branded-Straight-Bar-Lamborghini.jpg "Corporate Bar Hire York")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/253769800_4611748242208055_7556188347778031814_n-1-1.jpg "Themed Bar Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5-Branded-Straight-LED-Bar-Aston-Lark.jpg "Corporate Branded Mobile Bar Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/69265086_2465195266863374_5999509493589737472_n.jpg "Cocktail Mixologist Hire Shropshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/355479788_734434772023400_3229936013603053433_n.jpg "Rustic Wedding Bar Hire Cheshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/213682380_4282988185084064_6474224614675494899_n.jpg "Rustic Wedding Bar Hire Shropshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/217391613_4282996988416517_5980784356588883614_n-1.jpg "Wedding Bartender Hire Shropshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/4m-Curved-LED-Bar-scaled.jpg "LED Bar Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2.4m-Straight-White-Wooden-Bar.jpg "White Wooden Bar Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/IMG_20230830_212142_634.jpg "Wedding Cocktail Bar Hire West Midlands")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/292290565_5383606318355573_978318827753507988_n.jpg "Watermelon Martini Cocktail")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/04/Screenshot_20230414_001707_Instagram.jpg "Cocktail Mixologist Hire North Wales")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/17403_829397843776466_8738989271636315671_n.jpg "Cocktail Masterclasses Midlands")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/17265032_1305452509504328_8198505864006932122_n.jpg "Event Bar Hire South West")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/IMG-20230923-WA0013.jpg "Asian Wedding Bars Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-White-Gloss-Bar-2-scaled.jpg "White Gloss Bar Hire Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/4m-Curved-Mirror-Bar-scaled.jpg "Mirror Bar Hire Chester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/67830487_2411771532205748_4488709431021797376_n.jpg "Corporate Bartender Hire West Midlands")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/IMG_20211031_162922_831.jpg "Cocktail Mixologist Hire Chester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Screenshot_20230128_153950_Instagram.jpg "Captain Don Cocktail")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/317584769_575975264536019_554715056862585678_n-1.jpg "Kosher Wedding Bar Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2.4m-Straight-White-Wooden-Bar-3.jpg "White Wooden Bar Hire Shropshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/292625397_5383606321688906_5045413662029267005_n.jpg "Spicy Margarita Cocktail")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Full-Circular-LED-Bar-3.jpg "Illuminated Mobile Bar Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Screenshot_20230126_190408_Instagram.jpg "Cocktail Mixologist Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/308007998_512037280929818_3105252256108907572_n-1.jpg "Cocktail Party Bar Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2-Metre-Ice-Bar.jpg "Corporate Ice Bar Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/IMG-20230205-WA0020.jpg "Best Cocktail Company Midlands")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/109089063_3223698407679719_822004524673595623_o-2.jpg "Science Themed Events Shropshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/67447708_10219810953808543_7201230403728834560_n.jpg "Cocktail Mixologist Hire Liverpool, Manchester, Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/3-x-2.4m-Straight-Rustic-Wooden-Bar-scaled.jpg "Portable Bar Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Grey-Wooden-Bar-2.jpg "Home Party Bar Hire North West")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2m-Curved-Mirror-Bar-2-scaled.jpg "Birthday Party Bar Hire Leeds")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/3m-Straight-Black-Gloss-Bar-scaled.jpg "Halloween Mobile Bar Hire Cheshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/6m-Straight-Mirror-Bar-scaled.jpg "Mirrored Bar Hire North West")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/3m-Straight-American-Dinner-Bar.jpg "American Themed Bar Hire North West")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/67485761_2411766002206301_4850296856451743744_o.jpg "Corporate Bartender Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/10m-Ice-Bar.jpg "Corporate Ice Bar Hire London")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Mexican-Bar-4.jpg "Tequila Themed Bar Hire Staffordshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2-x-2m-Tiki-Bar-scaled.jpg "Tiki Themed Bar Hire Chester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/358462373_744373124362898_2077482524141313260_n.jpg "Unlimited Cocktail Packages Cheshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/53200980_2159945647388339_1637958891557879808_n.jpg "Corporate Drinks Supplier Liverpool")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/6m-Curved-Mirror-Bar-4.jpg "Corporate Bar Hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2-x-1.5m-Straight-Bars-Cocktail-Masterclass-2.jpg "Cocktail Masterclass Booking Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/317701031_575982777868601_6818124177259935897_n-1.jpg "Cocktail Mixologist Hire Cheshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/291548304_5355935724455966_6944711943591926215_n-1.jpg "Picante De La Casa Cocktail")
[](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/370687559_777012577765619_8582767287127718130_n.jpg "Tiki Bar Hire North West")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Sean-Bayliss-300x300-1.jpg "Flair Bartender Hire Birmingham")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/108828749_3223665301016363_2009312090078688824_o.jpg "Science Themed Events Midlands")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/2m-Curved-Black-Gloss-Bar.jpeg "Office Party Bar Hire Cheshire")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/Screenshot_20230128_153828_Instagram.jpg "Blueberry Sour Cocktail")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/4.5-Straght-LED-Bar-scaled.jpg "Portable LED bar hire Manchester")
[](https://flirtinaevents.co.uk/wp-content/uploads/2019/12/1.5m-Straight-Retro-Disco-Bar-2-scaled.jpg "Retro Disco Bar Hire Manchester")
**Categories:** Uncategorised
---
## Pages
### [Mobile Cocktail Bar Hire Across the UK](https://flirtinaevents.co.uk/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Across the UK \| Flirtina Events
## Premium Mobile Cocktail Bar Hire UK
Flirtina Events delivers professional [mobile cocktail bar hire](/mobile-cocktail-bar-hire/) for weddings, corporate events, private parties and themed events.
We supply fully equipped portable bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) and [flair bartenders](/bartender-hire-uk/flair-bartender-hire/), providing bespoke mobile bar hire packages tailored to your event space, guest numbers and service style.
## Wedding, Corporate & Private Event Bar Hire
We provide [wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire, ](/event-types/corporate-event-bar-hire/)[private house party bar hire](/event-types/house-party-bar-hire/) and [themed bar hire](/event-types/themed-event-bar-hire/) throughout the UK.
Our mobile cocktail bar hire service adapts to homes, offices, outdoor events, venues, marquees and exhibitions, with full bar setup and drinks service managed by our reliable team.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Choose from stylish [themed mobile bars](/event-types/themed-event-bar-hire/); featuring [LED mobile bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [tiki bars](/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/), each delivered with professional bar staff & equipment.
Add flair bartender hire to your or [Ice luge & vodka luge](/ice-sculpture-luge-hire/) hire for additional visual impact.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options across the UK:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Service Areas
We provide mobile cocktail bar hire with professional cocktail bartenders available in key locations including [Liverpool](/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Chester](/service-areas/mobile-cocktail-bar-hire-in-chester/), [Leeds](/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Birmingham](/service-areas/mobile-cocktail-bar-hire-birmingham/), [London](/service-areas/mobile-cocktail-bar-hire-in-london/), [Bristol](/service-areas/mobile-cocktail-bar-hire-in-bristol/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Shropshire](/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [Cambridge](/service-areas/mobile-cocktail-bar-hire-cambridge/) and beyond.
Our event bar hire services support private parties, corporate events, wedding receptions and themed events nationwide.
## FAQ’s
### How much does mobile cocktail bar hire cost?
Pricing varies depending on guest numbers, event duration, location, availability and package choice.
### What’s included in mobile cocktail bar hire?
Packages can include a portable bar setup, professional cocktail bartenders, premium glassware and bespoke drinks options.
### Do you provide mobile cocktail bar hire across the UK?
Yes. We provide mobile cocktail bar hire nationwide across the UK for private parties, corporate events, weddings, exhibitions and festivals.
### Do you offer themed mobile bars?
Yes. We offer themed mobile bars including circular bars, LED bars, rustic bars, mirror bars, tiki bars & fully customised or branded bar options.
---
### [Privacy Policy](https://flirtinaevents.co.uk/privacy-policy/)
**Published:** July 11, 2018
**Author:** Flirtina Events
**Content:**
## Flirtina Events \| Privacy & Data Protection
**Last updated: 9 October 2026**
Flirtina Events is an online enquiry and booking platform operated by Flirtina Bars Ltd. The platform facilitates bookings for mobile bars, bartending, event staffing, drinks services, equipment hire and associated event services.
Services booked through the platform may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another independent supplier, as identified in the relevant quotation or booking confirmation.
Flirtina Bars Ltd (“we”, “us”, “our”) is committed to protecting personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), as amended.
This Privacy Policy explains how personal information is collected, used, shared, stored and protected when you visit our website, submit an enquiry, make a booking or communicate with us.
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## 1. Data Controller
1.1 Flirtina Bars Ltd operates the Flirtina Events website and booking platform and is the data controller for personal information it determines how and why to process through the platform.
1.2 Where a booking is fulfilled by Flirtina Collective Ltd or another independent supplier, that supplier may act as a separate data controller for information it independently processes to deliver the contracted services, administer payments or comply with legal obligations.
1.3 Relevant booking information may be shared with the supplier identified in the quotation or booking confirmation where necessary to arrange and deliver the services.
1.4 Privacy enquiries and requests concerning personal information may be directed to:
**Flirtina Events \| Flirtina Bars Ltd**
Shrewsbury, Shropshire, United Kingdom
Email: <info@flirtinaevents.co.uk>
Telephone: +44 7972 803927
1.5 Where an enquiry relates to personal information controlled by an independent supplier, we may direct the enquiry to that supplier or assist in identifying the appropriate contact.
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## 2. Personal Data We May Collect
2.1 We may collect and process the following categories of personal information where relevant to our website, enquiries, bookings and business operations.
### Identity Data
- Full name
- Business or organisation name
- Job title or business role, where applicable
### Contact Data
- Billing or correspondence address
- Email address
- Telephone number
### Event & Booking Data
- Event date and location
- Venue information
- Guest numbers
- Requested services and event requirements
- Selected packages, drinks and menus
- Booking forms, confirmations and amendments
- Relevant event instructions and correspondence
### Financial Data
- Invoice and billing information
- Payment confirmation records
- Transaction references
- Refund and accounting records
Full payment card details are processed by authorised payment providers rather than stored in our ordinary booking records.
### Technical Data
- IP address
- Browser and device information
- Website usage information
- Cookie preferences and relevant consent records
- Website security and diagnostic information
### Communications & Marketing Data
- Enquiry and booking correspondence
- Customer service communications
- Marketing preferences
- Unsubscribe and consent records
2.2 Information may be collected directly from you, through our website and booking forms, or from authorised event organisers, venues, intermediaries and suppliers where necessary.
2.3 We do not routinely request sensitive personal information. Where information about allergies, accessibility or medical requirements is provided, we will process it only where necessary and where an appropriate lawful basis and any additional required legal condition apply.
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## 3. Lawful Basis for Processing
3.1 We process personal information only where a lawful basis applies under UK data protection legislation.
3.2 **Performance of a Contract:** Where processing is necessary to enter into or fulfil a contract with an individual, including administering bookings and delivering agreed services.
3.3 **Legitimate Interests:** Where processing is necessary for legitimate business purposes, including responding to enquiries, administering business relationships, improving services, preventing fraud and protecting legal interests, provided individuals’ rights do not override those interests.
3.4 **Legal Obligations:** Where processing is required for accounting, taxation, licensing, regulatory compliance or other legal requirements.
3.5 **Consent:** Where consent is legally required, including certain marketing communications, non-essential cookies and particular uses of personal information.
3.6 Where special category personal information is processed, we will also identify an appropriate condition under Article 9 of the UK GDPR.
3.7 Where processing relies on consent, consent may be withdrawn at any time without affecting processing lawfully carried out before withdrawal.
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## 4. How We Use Personal Data
4.1 We may use personal information to:
- Respond to enquiries and provide quotations
- Process online booking forms and confirm bookings
- Record acceptance of applicable Terms & Conditions
- Arrange and coordinate services with the relevant supplier
- Organise event staffing, equipment, drinks and logistics
- Prepare and approve event documents and cocktail menus
- Process deposits, balances, refunds and payment records
- Maintain accounting and tax records
- Communicate important booking information
- Manage complaints, incidents and disputes
- Maintain website functionality and security
- Analyse website performance where legally permitted
- Prevent fraud and misuse of services
- Meet applicable legal and regulatory obligations
4.2 We may retain online booking submissions, records of Terms & Conditions acceptance, supplier confirmations, payment confirmations and subsequent event document approvals where necessary to administer bookings and establish the agreed arrangements.
4.3 Our Terms & Conditions govern the formation and performance of bookings. This Privacy Policy explains how personal information associated with those arrangements is processed.
4.4 We will not use personal information for incompatible purposes unless permitted by law.
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## 5. Payment Processing
5.1 Online and card payments may be processed through secure third-party providers, including SumUp or other authorised payment processors.
5.2 Payment arrangements may differ depending on the supplier identified in the quotation or booking confirmation.
5.3 We do not store full payment card numbers or card security codes within our ordinary booking and accounting systems.
5.4 We may retain invoice details, transaction references, payment status and other information necessary for administration, accounting, refunds and legal compliance.
5.5 Payment providers may independently process personal information under their own privacy notices and applicable legal obligations.
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## 6. Data Sharing
6.1 We may share relevant personal information where reasonably necessary and lawful with:
- Flirtina Bars Ltd personnel and authorised representatives
- Flirtina Collective Ltd or another identified booking supplier
- Event staff and subcontractors involved in delivering services
- Event venues and organisers where required for logistics or licensing
- Accountants and financial advisers
- Payment providers
- Insurance providers
- Legal advisers
- Website hosting and IT service providers
- Regulatory authorities and law enforcement where legally required
6.2 Only information reasonably necessary for the relevant purpose will be shared.
6.3 Independent suppliers may be responsible for their own processing of information received in connection with a booking.
6.4 Where third parties process personal information on our behalf, appropriate contractual and security safeguards will be applied where legally required.
6.5 We do not sell personal information to third parties.
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## 7. Third-Party Services, Artificial Intelligence & Analytics
7.1 Our website and business operations may use third-party services for hosting, website functionality, enquiry forms, booking administration, analytics, security and payment processing.
7.2 Depending on their purpose and configuration, these services may process technical information including IP addresses, device details and website activity.
7.3 We will apply appropriate data protection safeguards and contractual arrangements where required.
7.4 Some third-party services operate as independent data controllers and are responsible for their own processing activities.
7.5 External websites accessed through links on our website may have separate privacy policies. We are not responsible for their independent processing practices.
### Artificial Intelligence & Automated Systems
7.6 We may use artificial intelligence (AI), automated systems and digital technologies to assist with customer enquiries, quotations, booking administration, communications, event planning, content creation, marketing and internal business operations.
7.7 AI tools may assist in creating illustrative concepts, visual designs, themed bar examples, event layouts and other digital materials for customers.
7.8 These concepts may be developed using reference materials, including images available online, to help illustrate potential styles, themes, decorations, equipment arrangements and event designs.
7.9 Where reference images or other materials contain identifiable individuals or personal information, we will ensure that any processing has an appropriate lawful basis and complies with applicable data protection requirements.
7.10 Where personal information is shared with third-party AI providers, we will ensure that the processing is lawful and that appropriate data protection safeguards and contractual arrangements are applied where required.
7.11 AI-generated images and concepts are illustrative and may not represent exact photographs of equipment, products or services available for hire. Final specifications and services are determined by the relevant quotation, booking confirmation and agreed event documentation.
7.12 The availability of an image or other material online does not automatically authorise its reproduction, modification or commercial use. We will respect applicable intellectual property rights when selecting and using reference materials.
7.13 We will not use solely automated decision-making that produces legal or similarly significant effects on individuals unless permitted by applicable law and accompanied by the required safeguards.
7.14 We may introduce additional AI-powered features or services in the future. Where these materially change how personal information is processed, we will update this Privacy Policy and provide any additional information or notices required by law.
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## 8. Cookies & Tracking
8.1 Our website may use cookies and similar technologies to:
- Enable essential website functionality
- Maintain security and prevent misuse
- Remember relevant website preferences
- Analyse website traffic and performance
- Measure advertising effectiveness where applicable
- Improve website functionality and user experience
8.2 Strictly necessary cookies may be used without consent where a legal exemption applies.
8.3 Where consent is required for analytics, advertising or other non-essential cookies and tracking technologies, those technologies will only be activated after the required consent has been obtained.
8.4 Visitors must be provided with appropriate information about cookies and a means of accepting or rejecting those requiring consent.
8.5 Where consent-based tracking is used, visitors must be able to withdraw or change their preferences.
8.6 Cookies may also be managed through browser settings, although disabling certain cookies may affect website functionality.
8.7 Information about the specific cookies used, their purposes, providers and duration should be made available through the website’s cookie information or preference controls.
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## 9. Marketing Communications
9.1 We do not send unlawful unsolicited marketing communications.
9.2 We may communicate with customers and business contacts regarding enquiries, bookings, services and existing business relationships.
9.3 Promotional marketing will only be sent where permitted under applicable UK data protection and electronic marketing legislation.
9.4 Where consent is required for marketing emails, text messages or similar communications, appropriate consent will be obtained.
9.5 Where legally permitted, certain existing-customer or business-to-business marketing may be carried out under an applicable legal exception or legitimate interests.
9.6 Marketing recipients may opt out at any time using the relevant unsubscribe method or by contacting us.
9.7 We may retain limited records of objections and unsubscribe requests to ensure those preferences are respected.
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## 10. Data Retention
10.1 We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Booking and contractual administration
- Accounting and tax compliance
- Insurance and liability matters
- Customer service and dispute resolution
- Regulatory and legal obligations
10.2 Financial and accounting records are generally retained for the periods required by applicable HMRC and company record-keeping rules, commonly around six years, although specific records may require different retention periods.
10.3 Booking forms, payment confirmations, acceptance records and relevant correspondence may be retained where reasonably necessary to establish contractual arrangements or manage potential legal claims.
10.4 Unsuccessful enquiries will not be retained indefinitely without an appropriate reason.
10.5 Marketing consent and suppression records may be retained where necessary to demonstrate compliance and respect communication preferences.
10.6 Where information is no longer required, it will be securely deleted, anonymised or otherwise disposed of appropriately.
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## 11. Data Security
11.1 We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration and disclosure.
11.2 Measures may include:
- Password-protected systems
- Secure payment handling
- Controlled access to electronic records
- Appropriate protection of physical documents
- Restricted access by authorised personnel
- Website and software security measures
11.3 Personal information is made accessible only to individuals and organisations that reasonably require it for legitimate purposes.
11.4 Although reasonable precautions are taken, no internet transmission or electronic storage system can be guaranteed completely secure.
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## 12. International Transfers
12.1 Some hosting, technology, payment or AI service providers may process personal information outside the United Kingdom.
12.2 Where personal information is transferred internationally, we will ensure an appropriate legal transfer mechanism or exemption applies.
12.3 Depending on the destination and circumstances, this may include UK adequacy regulations, approved contractual safeguards or another lawful transfer mechanism.
12.4 Further information about relevant safeguards may be requested using our contact details.
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## 13. Children’s Data
13.1 Our booking services are intended to be arranged by individuals aged eighteen (18) or over.
13.2 We do not knowingly invite children to enter into contracts or submit independent booking requests through our website.
13.3 Limited information concerning children may arise in connection with family events, event arrangements, photographs or safety requirements.
13.4 Such information will only be processed where necessary and lawful, with appropriate safeguards.
13.5 Where personal information relating to children has been collected unnecessarily, we will take appropriate steps to remove or restrict it.
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## 14. Photographs & Media
14.1 Photographs or video recordings may be taken of mobile bars, equipment, event installations and service arrangements for operational, evidential or promotional purposes where lawful.
14.2 Operational photographs may document equipment condition, installation, collection, damage, incidents or other matters relevant to the delivery of services.
14.3 Where photographs or recordings identify individuals, we will ensure an appropriate lawful basis applies before using them for promotional purposes.
14.4 Where consent is the applicable lawful basis, consent will be obtained appropriately and may be withdrawn in accordance with applicable law.
14.5 Particular care will be taken regarding identifiable images of children.
14.6 Clients may inform us in advance of confidentiality requirements, venue photography restrictions or concerns regarding promotional media.
14.7 Individuals may contact us to raise concerns or exercise applicable rights concerning identifiable photographs or recordings.
14.8 Photography and media arrangements may also be addressed in our Terms & Conditions, but nothing in those terms overrides statutory data protection rights.
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## 15. CCTV & Venue Data
15.1 Events may take place at venues operating CCTV or other recording systems.
15.2 Where a venue independently operates and determines the purposes of its CCTV system, the venue will normally be responsible for the resulting personal information.
15.3 Where we independently use recording equipment or obtain footage for our own purposes, we will comply with applicable data protection requirements.
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## 16. Data Breach Procedure
16.1 Suspected personal data breaches will be assessed and investigated, with appropriate action taken to contain and address the incident.
16.2 Where a breach meets the relevant legal reporting threshold, the Information Commissioner’s Office will be notified within the applicable statutory timeframe.
16.3 Where a breach is likely to result in a high risk to affected individuals, those individuals will be notified where legally required.
16.4 Appropriate records of personal data breaches will be maintained in accordance with applicable law.
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## 17. Your Rights
17.1 Subject to applicable legal conditions and exemptions, individuals have the right to:
- Request access to their personal information
- Request correction of inaccurate or incomplete information
- Request erasure where legally applicable
- Request restriction of processing
- Object to processing based on legitimate interests
- Object to direct marketing at any time
- Request data portability where applicable
- Withdraw consent where processing relies on consent
- Exercise applicable rights concerning solely automated decisions with legal or similarly significant effects
- Lodge a complaint with the Information Commissioner’s Office
17.2 Requests may be submitted to <info@flirtinaevents.co.uk>.
17.3 We may request reasonable information to verify identity before responding.
17.4 We will respond within the timeframe required by applicable data protection legislation, normally one calendar month, subject to permitted extensions.
17.5 Requests will normally be handled without charge, although fees or refusal may be permitted in limited circumstances provided by law.
17.6 Individuals may contact the Information Commissioner’s Office directly if they have concerns about the handling of their personal information.
ICO Website: [www.ico.org.uk](https://ico.org.uk/)
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## 18. Additional Information
18.1 Nothing in this Privacy Policy excludes, restricts or limits any statutory rights or remedies available under applicable UK data protection legislation.
18.2 This Privacy Policy explains how personal information is handled and does not replace our Terms & Conditions governing bookings and services.
18.3 Where a separate supplier is responsible for delivering a booking, that supplier may provide additional privacy information concerning its own processing activities.
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## 19. Updates
19.1 We may update this Privacy Policy to reflect changes in our business operations, suppliers, website functionality, AI technologies, legal obligations or data processing activities.
19.2 The current version will be published on the Flirtina Events website with its revision date.
19.3 Where changes materially affect the processing of personal information, appropriate notice will be provided where required by law.
19.4 For privacy enquiries, please contact:
**Flirtina Events \| Flirtina Bars Ltd**
Email: <info@flirtinaevents.co.uk>
Website: [www.flirtinaevents.co.uk](https://www.flirtinaevents.co.uk/)
---
### [Terms and Conditions](https://flirtinaevents.co.uk/terms-and-conditons/)
**Published:** July 11, 2018
**Author:** Flirtina Events
**Content:**
## **Flirtina Events \| Booking & Enquiry Platform**
These Terms & Conditions govern enquiries, bookings, staffing, equipment hire, drinks packages, entertainment and other services arranged through Flirtina Events.
Flirtina Events operates as a central enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another supplier expressly identified in the quotation or booking confirmation.
Throughout these Terms, “Supplier” means the legal entity entering into the booking contract; “Client” means the person, business or organisation making the booking; and “Services” means the items and services expressly included in the accepted quotation and booking documents.
The identified Supplier remains responsible for its contractual obligations, including services carried out by subcontractors on its behalf. A third-party supplier contracting directly with the Client is responsible for its own contractual obligations.
Submitting an enquiry does not create a confirmed booking. These Terms form part of the agreement between the Client and the identified Supplier. Nothing in these Terms excludes statutory rights.
---
## 1. Quotations, Pricing & Discounts
1.1 Quotations are normally valid for seven (7) calendar days unless otherwise stated. Prices and availability may change before a booking is accepted.
1.2 Once the Supplier accepts the booking and the required payment is received, the agreed price is secured for the services and specifications confirmed, subject to subsequent authorised changes.
1.3 The quotation identifies the package, equipment, staffing, service duration, guest numbers, travel and any additional charges included in the booking.
1.4 Additional services, changes in guest numbers, extended operating hours, extra equipment or revised logistics may require a revised quotation.
1.5 Where offered, the automatic 2.5% payment discount applies only to eligible bank transfers or authorised cash payments. Card payments do not qualify for this discount. No prohibited consumer card surcharge will be applied.
1.6 Dry Hire services are subject to a minimum three-hour charge unless otherwise agreed in writing.
1.7 All-Inclusive packages are normally priced on a minimum of twenty (20) guests, even where fewer guests attend.
1.8 Pre-Paid Drinks packages are individually quoted. A provisional starting point of approximately 100 drinks may be used when assessing a package, but the final agreed quantity and value are those confirmed in writing.
1.9 Cash Bar or Pay Bar services normally require an agreed minimum spend of £3,500 or more unless the Supplier expressly agrees otherwise in writing.
1.10 Any package minimum, minimum charge, minimum spend or additional requirement will be identified in the quotation or booking documents.
---
## 2. Booking Confirmation & Contracting Parties
2.1 The quotation or booking confirmation will identify the legal entity supplying the Services.
2.2 The Client must check the quotation, event date, venue, times, services, guest numbers, prices and other booking information before accepting.
2.3 A booking is made by completing the relevant online booking form, confirming acceptance of these Terms and paying the required deposit or full amount.
2.4 The contract becomes binding when the Supplier accepts the booking and receives the required payment in cleared funds, unless alternative arrangements are expressly agreed in writing.
2.5 No handwritten or electronic signature is required where the booking has been validly accepted through this process.
2.6 Following booking acceptance, the Supplier may issue event arrangements, cocktail menus, drinks selections, equipment specifications or other confirmation documents.
2.7 The Client must review these documents carefully and promptly notify the Supplier of errors or omissions.
2.8 Approval of the subsequent event or cocktail documents confirms the agreed operational arrangements and any expressly accepted amendments. It does not replace the original booking acceptance.
2.9 The Client is responsible for providing accurate contact details and identifying any person authorised to approve changes or incur additional charges.
2.10 Where an agent, venue, event organiser or other intermediary makes a booking, that party must accurately communicate all requirements and identify the contracting Client.
2.11 Bar styles, finishes, layouts and specific equipment selections should be confirmed promptly. Requested items remain subject to availability until expressly allocated or confirmed.
2.12 The Supplier may engage suitable staff, contractors or subcontractors to fulfil the agreed Services while remaining responsible for its contractual obligations.
2.13 No material amendment is binding unless confirmed in writing by an authorised representative of the Supplier.
---
## 3. Deposits & Payment Terms
3.1 A booking deposit of 25% of the total agreed booking value is normally required to secure the event date.
3.2 The deposit must normally be received within three (3) calendar days of the booking request or invoice date, unless another deadline is expressly agreed.
3.3 A provisional reservation may be released if the required payment is not received by the agreed deadline.
3.4 The remaining 75% balance is payable no later than fourteen (14) calendar days before the event.
3.5 Bookings made within fourteen (14) calendar days of the event normally require full payment at the time of booking.
3.6 Payments must be received in cleared funds by the stated deadline.
3.7 Accepted payment methods may include bank transfer, secure online card payment, authorised telephone card payment or cash where agreed.
3.8 Any agreed payment discount applies only where the qualifying payment method and payment conditions are satisfied.
3.9 The booking deposit forms part of the total contract price and is not an additional fee.
3.10 The Supplier may suspend preparations, withhold delivery or decline to commence Services where payment remains overdue, subject to applicable law and the circumstances of the booking.
3.11 Failure to pay does not automatically cancel the Client’s financial obligations. Any cancellation or recovery charge must be consistent with the Supplier’s genuine losses and applicable law.
3.12 Payment arrangements may only be changed with the Supplier’s written approval.
---
## 4. Corporate & Institutional Payment Arrangements
4.1 Corporate, public-sector, educational and institutional Clients are subject to the standard payment terms unless alternative arrangements are expressly approved in writing.
4.2 Purchase orders, internal payment procedures or accounts payable requirements do not automatically override agreed booking deadlines.
4.3 Any requirement for supplier registration, purchase order numbers, invoice references or additional documents must be communicated before booking confirmation.
4.4 An agreed credit arrangement must identify the payment deadline and any relevant conditions.
4.5 The Supplier may refuse or withdraw an unconfirmed credit arrangement before accepting the booking.
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## 5. Cancellations, Refunds & Date Changes
5.1 Cancellations must be submitted in writing to <info@flirtinaevents.co.uk>.
5.2 Cancellation charges are intended to reflect genuine anticipated losses, committed costs, work already undertaken and the Supplier’s reasonable opportunity to mitigate its losses.
5.3 For cancellations more than twenty-eight (28) calendar days before the event, the Supplier may retain or charge up to 25% of the agreed booking value where justified by its losses and commitments.
5.4 For cancellations between twenty-eight (28) and fifteen (15) calendar days before the event, a cancellation charge of up to 50% of the agreed booking value may apply.
5.5 For cancellations fourteen (14) calendar days or fewer before the event, a cancellation charge of up to 100% of the agreed booking value may apply where justified by the circumstances and applicable law.
5.6 These percentages are maximum contractual starting points, not automatic penalties. Charges must be reduced where required to reflect avoided costs, replacement bookings, mitigation and the Client’s legal rights.
5.7 Deposits are credited against any properly payable cancellation charge. They are not unconditionally forfeited in every circumstance.
5.8 Where the Client has paid more than the amount properly due following cancellation, the excess will be refunded.
5.9 Requests to change an event date are subject to availability and written acceptance by the Supplier.
5.10 A change of date may involve additional charges where it creates reasonable costs, lost opportunities or revised service requirements.
5.11 A substantial reduction in guest numbers, drinks quantities, service duration or booked equipment may affect the quoted package price or minimum charge.
5.12 The Client must communicate requested reductions within any notification deadline expressly stated in the quotation or booking confirmation.
5.13 The Supplier is not obliged to accept changes that materially alter the original booking.
5.14 Nothing in this section limits statutory cancellation or refund rights where applicable, or the Client’s remedies where the Supplier breaches the contract.
---
## 6. Bespoke Products & Specialised Services
6.1 Bespoke products and specialised services may include ice sculptures, ice bars, custom-built installations, personalised branding and specially sourced materials.
6.2 Such products may require separate payment arrangements because design, ordering and production commitments can arise before the event.
6.3 Unless otherwise agreed, bespoke ice products may require 50% payment on acceptance and the remaining 50% no later than fourteen (14) days before delivery or before carving or production begins, whichever is earlier.
6.4 The Client must approve designs, wording, dimensions, delivery arrangements and other specifications within the deadlines provided.
6.5 Requested changes after approval may be refused or subject to additional reasonable costs.
6.6 Cancellation charges for bespoke products will reflect actual committed expenditure, completed work, avoidable costs and any applicable statutory rights.
6.7 Bespoke or perishable products may be subject to different statutory cancellation rules. Nothing in these Terms removes rights relating to faulty goods, misdescription or breach of contract.
---
## 7. Licensing & Event Requirements
7.1 The Client is responsible for ensuring the event and venue hold any necessary permissions, licences or Temporary Event Notices (TENs), unless the Supplier expressly agrees to arrange them.
7.2 The Client must provide accurate licensing information and relevant documentation when requested.
7.3 Alcohol service is subject to applicable licensing law, age-verification requirements and any conditions imposed by the venue or licensing authority.
7.4 The Supplier may refuse or suspend alcohol service where the necessary authorisation is absent or where continuing service would be unlawful.
7.5 Where a licensing failure is attributable to the Client, any resulting cancellation or additional charge will be assessed in accordance with the agreed terms, genuine losses and applicable law.
---
## 8. Venue Access, Parking & Travel
8.1 The Client must provide accurate venue details and disclose access restrictions before the booking is finalised.
8.2 Suitable vehicle access must be available for delivery, loading, unloading and collection, including where a long-wheelbase commercial van is required.
8.3 The Client must arrange suitable parking and disclose any parking restrictions, height limits, loading permits or access times.
8.4 Reasonable parking fees, tolls, congestion charges and other necessary travel expenses may be charged where disclosed or reasonably incurred in connection with the booking.
8.5 Equipment cannot normally be transported up or down more than five (5) stairs without prior written agreement.
8.6 Doorways and access routes must normally provide at least 900 mm of clear width, unless the Supplier has approved an alternative.
8.7 Routes must be suitable for the size, weight and safe movement of the booked equipment.
8.8 The Client must disclose gravel, mud, steep slopes, uneven ground, lifts, restricted corridors and other obstacles that may affect delivery.
8.9 Outdoor installations require suitable stable ground and appropriate protection from adverse weather.
8.10 Travel charges will be calculated according to the basis specified in the quotation, which may include one-way mileage, staff travel, transport, accommodation or other agreed logistics.
8.11 Where specialist staff must be sourced from another location, any additional travel cost must be agreed with the Client before it becomes payable, except where the contract expressly provides otherwise.
8.12 International bookings may require flights, accommodation, transfers, baggage and related arrangements. Where the Client is responsible for booking these, all arrangements must be approved by the Supplier in advance.
8.13 Delays, failed deliveries or additional labour caused by undisclosed access restrictions may result in reasonable additional charges, subject to evidence and applicable law.
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## 9. Delivery, Setup & Event Timings
9.1 Agreed setup, service, performance, breakdown and collection times will be confirmed in the booking documents.
9.2 The Client must ensure the venue is ready and accessible at the agreed times.
9.3 The Supplier may require access before the advertised event start time to allow safe setup, preparation and testing.
9.4 Delays caused by the Client, venue or other suppliers may reduce the available service period where the Supplier cannot reasonably recover the lost time.
9.5 Additional waiting, labour, storage or return-journey costs may be charged where reasonably incurred and permitted by the booking terms.
9.6 Equipment must remain available for collection at the agreed time and location.
9.7 Where a booked bar or equipment item becomes unavailable, the Supplier will make reasonable efforts to offer a suitable alternative, but an identical replacement is not guaranteed.
9.8 Any material change to the agreed Services will be communicated to the Client, with appropriate remedies available where required by law.
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## 10. Staffing, Conduct & Welfare
10.1 The Supplier will arrange personnel appropriate to the services booked, including bartenders, mixologists, flair bartenders, entertainers and other event staff where agreed.
10.2 Staff remain employed or engaged by their respective employer or contracting supplier and are not employees of the Client merely because they work at the event.
10.3 Staff will be expected to act professionally and comply with reasonable venue safety procedures.
10.4 The Client must provide a safe working environment and ensure staff are not subjected to harassment, threats, abuse or unsafe conditions.
10.5 Staff may refuse particular tasks or suspend service where reasonably necessary to protect safety or comply with the law.
10.6 Flair bartending and entertainment performances are provided only where included in the agreed booking.
10.7 The precise content and timing of performances may depend on the venue, space, safety conditions and agreed service requirements.
10.8 Where an assigned staff member becomes unavailable, the Supplier will make reasonable efforts to arrange a suitable substitute, but availability cannot be guaranteed.
10.9 The Supplier remains responsible for its contractual obligations and will address any material shortfall in accordance with applicable law.
10.10 Staff must be given reasonable access to welfare facilities, drinking water and legally required rest breaks.
10.11 The Supplier is not responsible for independent private conduct undertaken by staff outside their engagement unless responsibility arises under applicable law.
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## 11. Alcohol, Drugs, Medication & Gambling
11.1 Alcohol will only be supplied and served in accordance with applicable law and licensing conditions.
11.2 Staff may request proof of age and refuse alcohol service to anyone who cannot establish their eligibility to purchase or consume alcohol.
11.3 Service may be refused to intoxicated individuals or where supplying alcohol would be unsafe or unlawful.
11.4 Staff must not consume alcohol or use illegal drugs while carrying out their booked duties.
11.5 Lawfully prescribed or over-the-counter medication is not prohibited by these Terms, provided its use is lawful and compatible with safe performance of duties.
11.6 Staff must not engage in gambling activities while undertaking their assigned event duties.
11.7 The Supplier is not responsible for policing all private activities or conduct of event guests, although staff may act where necessary to maintain safe and lawful service.
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## 12. Drinks Service, Stock & Allergens
12.1 The drinks package, quantities, menu, service period and any applicable limitations will be stated in the agreed booking documents.
12.2 Pre-Paid Drinks packages provide the agreed allocation or value of drinks for the event.
12.3 Where the Supplier has fulfilled the agreed event service, unused prepaid drinks do not normally qualify for a refund simply because fewer drinks were requested or consumed.
12.4 This does not affect the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
12.5 All-Inclusive packages are subject to the agreed service period, guest numbers, menu and any reasonable service conditions specified in the booking.
12.6 Cash Bar and Pay Bar bookings are subject to any agreed minimum spend or minimum charge.
12.7 Where the minimum spend is not reached, the Client may be responsible for the agreed shortfall, provided this obligation was clearly disclosed and is enforceable under applicable law.
12.8 The Supplier may refuse to serve alcohol where required by law, licensing conditions or reasonable safety considerations.
12.9 The Client must disclose known allergies, dietary restrictions and special requirements sufficiently in advance.
12.10 The Supplier will provide available allergen information and take reasonable care in preparing and serving drinks.
12.11 Unless expressly guaranteed in writing, an entirely allergen-free environment cannot be assured where shared equipment, preparation areas or ingredients are used.
12.12 Client-supplied drinks, ingredients and stock remain the Client’s responsibility unless the Supplier has expressly agreed to store, manage or serve them.
12.13 The Supplier may decline to use stock or ingredients that appear unsafe, unsuitable or unlawful.
12.14 Menu substitutions may be necessary where ingredients become unavailable. Material changes will be communicated where reasonably practicable.
12.15 Where a shortage or service failure is attributable to the Supplier, the matter will be assessed fairly against the agreed package and applicable legal rights.
---
## 13. Operational Devices & Payment Systems
13.1 Staff may use mobile phones, tablets, payment terminals and other devices for legitimate operational purposes.
13.2 Such purposes may include processing transactions, checking orders, maintaining drinks counts, communicating with management and accessing booking information.
13.3 Devices must be used professionally and in a manner compatible with safe service.
13.4 Card payment processing may depend on mobile signal, internet connectivity, power and third-party payment systems.
13.5 Where a payment system becomes unavailable, the Supplier may offer an appropriate alternative payment method where lawful and practical.
---
## 14. Additional Drinks, Overtime & Extensions
14.1 Additional drinks, staffing, equipment or extended service hours are subject to availability and agreement.
14.2 Any additional charge must be approved by an authorised representative of the Client and the Supplier.
14.3 Approval may be recorded through a written quotation and written acceptance, or through a fully prepaid additional service arrangement agreed on the event day.
14.4 Informal verbal requests to bartenders or other event staff do not automatically authorise contractual changes or additional charges.
14.5 Extensions may be declined where they would conflict with licensing conditions, staffing requirements, venue restrictions or other bookings.
14.6 Where an extension is agreed, the additional service period and payment terms must be confirmed.
---
## 15. Event Safety, Facilities & Welfare
15.1 The Client must ensure the venue is reasonably safe and suitable for the agreed Services.
15.2 The Client must communicate relevant hazards, restrictions, emergency procedures and venue rules before the event.
15.3 Suitable electricity, water, drainage, lighting and other facilities must be provided where required for the booked equipment or service.
15.4 Any specific utility or space requirements will be communicated during the booking process.
15.5 The Client must ensure guests and third parties do not interfere with equipment, cabling, stock or working areas.
15.6 Children must be appropriately supervised by their responsible adults and must not enter restricted working areas without permission.
15.7 Outdoor events must provide suitable protection from unsafe weather, unstable ground and other foreseeable hazards.
15.8 The Supplier may suspend or adapt Services where conditions present a genuine safety risk.
15.9 Where glasswashing facilities are unavailable and clean glassware becomes exhausted, the Supplier may use suitable disposable drinkware where appropriate and consistent with the agreed service.
15.10 Any significant reduction or alteration in service will be handled in accordance with the contract and applicable law.
---
## 16. Equipment, Glassware & Security
16.1 All supplied bars, equipment, glassware and associated items remain the property of their respective owners unless expressly sold to the Client.
16.2 Equipment is supplied for the agreed event, location and hire period only.
16.3 The Client must take reasonable care of hired equipment and ensure that guests, venue staff and other suppliers do not misuse or interfere with it.
16.4 Only the Supplier or its expressly authorised personnel may move, reposition, relocate, disconnect or dismantle supplied bar equipment.
16.5 The Client, venue staff, decorators, contractors and other third parties must not move bar equipment from one position to another, including moving it within the same room or venue.
16.6 The Client must obtain written approval before attaching any branding, decorations, adhesive materials, fixings or other items to hired equipment.
16.7 Any authorised branding or decoration must be installed without causing damage or interfering with safe operation.
16.8 All Client branding, personalised decorations, vinyl, stickers, tape, glue and other applied materials must be completely removed before collection unless the Supplier expressly agrees otherwise.
16.9 Removal includes all sticky residue, adhesive marks and remaining fixings. The equipment must be returned in a reasonably clean condition.
16.10 Reasonable additional cleaning, repair, labour or collection-delay charges may apply where the Client fails to meet these requirements.
16.11 The Client may be responsible for loss, theft or damage beyond fair wear and tear where legally attributable to the Client or persons for whom the Client is responsible.
16.12 The Supplier will not charge the Client for glassware broken by the Supplier’s own staff in the ordinary course of providing the Services.
16.13 Where agreed, a £5 allowance may apply to ordinary glassware breakages. Any charge beyond that allowance must reflect the actual circumstances and reasonable replacement cost.
16.14 Missing or damaged equipment may be documented through photographs, inventory checks, collection records or other reasonable evidence.
16.15 Any replacement, repair or cleaning charge must be reasonable and must not provide the Supplier with an unjustified windfall.
16.16 The Client must provide reasonable security for equipment left at the venue before, during or after the event.
16.17 Equipment must not be transferred to another location or released to an unauthorised third party.
16.18 The Client must promptly report any theft, damage, accident or security concern affecting hired equipment.
---
## 17. Photography, Video & Incident Records
17.1 The Supplier may take reasonable photographs or video recordings of equipment, delivery conditions, setup, service arrangements, damage or collection for legitimate operational and evidential purposes.
17.2 Such records may be used to investigate incidents, confirm contractual performance, assess damage or resolve disputes.
17.3 Personal information will be handled in accordance with applicable data protection law.
17.4 Promotional use of identifiable images or footage will be assessed separately and will require an appropriate lawful basis and any necessary permissions.
17.5 The Client should notify the Supplier in advance of relevant venue photography restrictions or confidentiality requirements.
---
## 18. Complaints, Damage Claims & Disputes
18.1 The Client should raise any concern with the event supervisor or Supplier as soon as reasonably practicable so that an opportunity to resolve it can be provided.
18.2 Written complaints should be sent to <info@flirtinaevents.co.uk>.
18.3 Reporting an issue within 48 hours of the event is encouraged where practical, particularly where prompt investigation or evidence preservation is important.
18.4 The 48-hour reporting period is not an absolute deadline and does not remove statutory rights or valid claims made later.
18.5 Complaints will be considered using relevant booking documents, staff accounts, photographs, transaction records and other available evidence.
18.6 The Supplier may request reasonable information needed to investigate a claim.
18.7 Any refund, correction, replacement service or other remedy will depend on the circumstances, contractual obligations and applicable law.
18.8 Nothing in these Terms prevents a Client from publishing a lawful and truthful review or exercising legal rights.
---
## 19. Outstanding Payments & Debt Recovery
19.1 All agreed invoices must be paid by their stated due dates.
19.2 Additional authorised event charges may be invoiced after the event and are normally payable within seven (7) calendar days unless another period is stated.
19.3 The Supplier may issue payment reminders and take proportionate recovery action where a valid debt remains unpaid.
19.4 For qualifying business-to-business debts, statutory interest and compensation may be claimed where permitted by the Late Payment of Commercial Debts (Interest) Act 1998 and related legislation.
19.5 Statutory business late-payment remedies will not automatically be applied to consumer bookings.
19.6 Any recovery costs charged to a Client must be lawful, reasonable and recoverable under the applicable agreement or legislation.
19.7 Where necessary, the Supplier may pursue an unpaid debt through an appropriate court or debt recovery process.
---
## 20. Insurance, Liability & Force Majeure
20.1 The Supplier will maintain insurance appropriate to its operations, including applicable public liability, product liability and employers’ liability cover.
20.2 The existence of insurance does not by itself determine or extend contractual liability.
20.3 The Supplier is responsible for losses caused by its breach of contract or negligence to the extent required by applicable law.
20.4 Nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any liability that cannot lawfully be excluded.
20.5 Nothing in these Terms removes a consumer’s statutory rights or remedies for services not provided with reasonable care and skill.
20.6 The Supplier is not automatically responsible for property, stock, equipment or services independently supplied or controlled by third parties, but remains responsible where liability arises under law.
20.7 Neither party will be treated as automatically liable for a failure caused by an exceptional event genuinely beyond its reasonable control, subject to applicable law and the specific circumstances.
20.8 Such events may include severe weather, major transport disruption, government restrictions, natural disasters or other exceptional circumstances that materially prevent performance.
20.9 Ordinary staffing difficulties, foreseeable equipment faults or routine traffic conditions do not automatically excuse contractual performance.
20.10 The affected party must take reasonable steps to minimise disruption and communicate material changes promptly.
20.11 Where the Services cannot be performed, the parties will consider reasonable alternatives, postponement, refunds and other remedies in accordance with applicable law.
---
## 21. Intellectual Property & AI-Generated Content
21.1 The Supplier’s branding, logos, photographs, designs, promotional materials and other intellectual property remain protected by applicable law.
21.2 The Client must not use protected materials beyond any permission or licence expressly granted.
21.3 The Client retains responsibility for obtaining permission to use any branding, artwork, logos or other materials supplied for customisation.
21.4 Images, videos or AI-generated material must not be knowingly presented in a misleading manner that falsely represents the Supplier’s actual equipment, staff, services or event performance.
21.5 These Terms do not prevent lawful use of genuine photographs, fair comment, honest reviews or other uses permitted by law.
---
## 22. General Legal Provisions & Data Protection
22.1 These Terms apply alongside the accepted quotation, booking confirmation and any subsequent written amendments expressly agreed by the parties.
22.2 If booking documents conflict, a specific written amendment expressly agreed by authorised representatives will take precedence over an inconsistent general provision, unless applicable law requires otherwise.
22.3 These Terms may be updated from time to time. The version applicable to a booking is normally the version accepted when that booking was confirmed.
22.4 The Supplier may not retrospectively impose materially different Terms on an existing booking without a valid contractual basis or the Client’s agreement.
22.5 Notices and contractual communications may be sent using the email addresses supplied during booking, unless another method is required by law.
22.6 The Supplier will process personal information for legitimate booking, administration, service delivery, payment, legal compliance and related purposes in accordance with applicable UK data protection law.
22.7 Relevant personal information may be shared with authorised staff, subcontractors, payment providers or other parties where reasonably necessary and legally permitted.
22.8 If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply so far as legally possible.
22.9 Failure to enforce a provision on one occasion does not automatically waive the right to enforce it later.
22.10 These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections or jurisdictional rights that apply.
22.11 Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.
---
For enquiries regarding these Terms & Conditions, please contact:
<info@flirtinaevents.co.uk>
---
### [Work For Us](https://flirtinaevents.co.uk/freelance-bartender-jobs/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Freelance Bartender Jobs – Flirtina Events UK
Flirtina Events regularly offers freelance bartender jobs across the UK.
We are always looking for charismatic cocktail bartenders and flair bartenders to join our growing team of freelance event professionals.
We operate nationwide, delivering premium mobile cocktail bar hire for weddings, corporate events and private parties.
---
## Are You Flirtina Events Material?
We’re looking for individuals who are:
- Reliable
- Punctual
- Passionate
- Organised
- Hard-working
- Friendly
- Professional with excellent customer service skills
- Confident in team environments
---
## Flair Bartender Job Requirements
We seek working flair bartenders who demonstrate the perfect balance of showmanship and professionalism. Applicants must be capable of performing basic working flair routines while consistently delivering well-balanced cocktails.
Exhibition-level flair bartenders should be confident performing advanced routines suitable for high-impact events and brand activations.
---
## Cocktail Mixologist Job Requirements
We are looking for knowledgeable cocktail bartenders who can confidently prepare the majority of classic cocktails to a high standard.
Applicants should:
- Understand balance and flavour profiles
- Be capable of developing their own cocktail repertoire
- Adapt to client specifications
- Learn new menus quickly
- Work efficiently in fast-paced event environments
---
## Pay Rates
Flirtina Events offers competitive freelance rates:
- General Bartenders: £18 per hour
- Cocktail Mixologists: £25+ per hour
- Working Flair Bartenders: £30+ per hour
- Exhibition Flair Bartenders: Bespoke to Bartender
Rates may vary depending on event location, duration, responsibilities, budgets and dates.
Setup, breakdown, cleaning and excessive travel (over 2 hours each way) are paid at £15 per hour minimum.
Mileage is paid at £0.30 per mile each way, further tax relief is available via self assessments.
In certain cases, car parking, accommodation or public transport may be covered if agreed in advance with the event manager and supported by receipts.
---
## Additional Information
Meals are not provided as standard.
However, clients may occasionally offer refreshments or snacks during events.
Many of our bartenders work freelance across the events industry while accepting bookings with Flirtina Events when available.
We support flexible freelance arrangements provided professionalism and reliability are maintained.
---
## What You’ll Need
- Personal cocktail bar kit capable of producing classic cocktails
- Full UK driving licence and access to reliable transport (preferred)
- Or easy access to public transport
- Fluent English
- UK residential address and contact number
Some events may require:
- Full DBS check
- Drug testing
---
## How To Apply
To apply for freelance bartender jobs with Flirtina Events, please email:
**Staff@flirtinaevents.co.uk**
Include:
- CV
- Recent photo
- References
- Media / portfolio (if applicable)
If you are already known to one of our event managers, this may fast-track your application.
Please note: due to volume, we cannot respond to all applicants, but applications may be retained for future opportunities.
---
### [Bartender Hire UK](https://flirtinaevents.co.uk/bartender-hire-uk/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
> Flirtina Events provides professional bartender hire across the UK, including mobile [cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) and experienced [event hostesses](https://flirtinaevents.co.uk/bartender-hire-uk/private-cocktail-waiter-hire/).
>
> Whether you need skilled mixologists for a private party, corporate event or private party or themed event we supply trained staff tailored to your event style and service requirements.
>
> Choose the right team for your event below and explore our specialist bartender hire services.
[Request a Quote ](https://flirtinaevents.co.uk/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
---
### [Themed Event Bar Hire](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)
**Published:** July 28, 2018
**Author:** Flirtina Events
**Content:**
# Themed Event Bar Hire
## Themed Event Cocktail Bar Hire for Parties, Corporate Events & Festivals UK
Flirtina Events specialises in [themed cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) and [themed bar hire services](https://flirtinaevents.co.uk/bar-counter-hire/) for private parties, corporate events, festivals and unique celebrations across the UK.
Our [themed mobile bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) can be styled to match a wide range of event themes including Gatsby parties, tropical tiki events, casino nights, retro disco parties, circus themed celebrations, Mexican fiestas, safari jungle events and futuristic sci-fi parties.
From elegant black-tie cocktail lounges to colourful carnival themed bars, our [professional bartenders ](https://flirtinaevents.co.uk/bartender-hire-uk/)design cocktail menus and bar setups that match the atmosphere of each event.
Our themed mobile cocktail bars are regularly used for themed [birthday parties](https://flirtinaevents.co.uk/event-types/birthday-party-bar-hire/), [corporate events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/), [hen parties](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/), [festivals](https://flirtinaevents.co.uk/event-types/), [weddings](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [private house parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/) and large scale celebrations nationwide.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Luxury & Elegant Themed Cocktail Bars
Examples of sophisticated themed events where our cocktail bars are frequently used include [Great Gatsby parties](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/), [James Bond casino nights](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/), black and gold gala events, black and white themed celebrations, [fire and ice themed parties](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) and [luxury mirror cocktail bar experiences](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/).
These types of themed events are popular for corporate functions, weddings, awards ceremonies and upscale birthday celebrations where a stylish cocktail bar becomes a focal point for the evening.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Tropical & Exotic Party Themed Bars
Tropical and beach themed events are some of the most popular themed parties in the UK.
Our [tiki cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/), [bamboo bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/bamboo-bar-hire/) and [rustic bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) are commonly used for tropical luau parties, [Mexican fiesta events](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/mexican-themed-bar-hire/), Caribbean beach parties, [jungle safari celebrations](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/safari-themed-bar-hire/) and [summer garden parties](https://flirtinaevents.co.uk/outdoor-bar-hire/).
These themed cocktail bars are ideal for outdoor parties, festivals, corporate summer events and vibrant birthday celebrations.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Retro, Disco & Entertainment Themed Bars
[Retro themed bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/retro-themed-bar-hire/) are perfect for energetic parties and nostalgic events.
Our cocktail bars are frequently used for 70s disco parties, 80s retro nights, psychedelic themed parties, [Vegas casino events](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/las-vegas-themed-bar-hire/), [circus carnival celebrations](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/circus-themed-bar-hire/) and vintage cocktail lounge themed evenings.
Professional bartenders serve classic cocktails while themed décor, lighting and music help create a lively party atmosphere.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Fantasy & Creative Themed Cocktail Bars
Creative themed events allow organisers to create immersive experiences for guests.
Our themed cocktail bars are regularly styled for [Alice in wonderland parties](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/), [enchanted forest celebrations](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/), [sci-fi themed events](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/science-themed-bar-hire/), [Disney inspired parties](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/), [carnival themed festivals](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/circus-themed-bar-hire/) and [artistic themed celebrations](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/artistic-themed-bar-hire/).
These imaginative event themes are particularly popular for birthday parties, immersive corporate events and entertainment experiences.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Colour Themed Cocktail Bar Hire
Colour themed parties remain one of the most popular event styles.
Our mobile cocktail bars can be adapted for [pink themed parties](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/pink-mobile-bar-hire/), [black cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [white cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/white-mobile-bar-hire/), [gold themed events](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/), [neon cocktail bars ](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/led-neon-bar-hire/)and [LED illuminated party bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/).
Colour themed cocktail bars work well for birthdays, hen parties, brand activations and corporate celebrations where the visual appearance of the bar is important.
Themed corporate bars can be elegant, playful or brand-led depending on the event objective, making them a flexible addition to a wide range of professional celebrations.
## Themed Cocktail Bar Hire Packages
Flirtina Events offers four flexible mobile cocktail bar hire packages for themed events across the UK, suitable for private parties, wedding receptions, corporate events and festivals.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Themed Bar Hire Service Areas
We provide mobile cocktail bar hire for themed events across the UK including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cheshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/), [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Themed Bar Hire Services
**• [Birthday Parties](/event-types/birthday-party-bar-hire/) • [Cocktail Masterclass](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Corporate Events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Christmas Parties](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Hen Nights](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [Outdoor Events](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Sports Events](/event-types/sports-event-bar-hire/) • [Themed Bars](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/) • [Themed Bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/) • [Themed Ice Luges](https://flirtinaevents.co.uk/ice-sculpture-luge-hire/) • [Wedding Receptions](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)**
## FAQs
### Can you create cocktail bars for specific event themes?
Yes. Our themed cocktail bars can be adapted for a wide variety of themed events including Gatsby parties, tropical tiki celebrations, retro disco parties, casino nights and fantasy themed events.
### What types of themed events do your bars work best for?
Themed cocktail bars are popular for birthday parties, themed corporate events, private house parties, festivals, product launches and creative celebrations.
### Can we choose cocktails to match our event theme?
Yes. We can design themed cocktail menus and signature drinks to match the style of your event and enhance the themed experience for guests.
### Do you travel across the UK for themed events?
Yes. Flirtina Events provides themed cocktail bar hire across the UK with professional bartenders and mobile cocktail bars for events of all sizes.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Mobile Cocktail Bar Hire UK](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
## Our Mobile Cocktail Bar Hire UK Service
Hire a complete portable bar setup with professional cocktail bartenders or mixologists. We tailor the layout and menu for private parties, weddings and corporate functions, indoors or outdoors.
## Portable Bars Tailored to Your Event
Bars are modular and freestanding so we can adapt to homes, offices, marquees and venues. Optional LED lighting, speed rails, ice storage and non-slip bar mats keep service smooth and the bar looking the part.
## Available Bar Styles & Options
Popular choices include illuminated LED, circular island, rustic wooden, mirrored and themed or branded fronts. Tell us your theme and we’ll match a bar style to it.
## Service Areas
Nationwide coverage including **Manchester**, **Liverpool**, **Cheshire**, **Birmingham**, **Leeds**, **Yorkshire** and **London**.
Discover our diverse range of mobile cocktail bars, tailored to suit any event and available for individual hire or as part of a comprehensive cocktail bar hire package. Our packages can include skilled [cocktail mixologists](https://flirtinaevents.co.uk/bar-services/cocktail-mixologist-private-barman-hire/), [talented flair bartenders](https://flirtinaevents.co.uk/bar-services/flair-bartender-hire/), and professional cocktail waitstaff, in addition to [glassware hire](https://flirtinaevents.co.uk/bar-services/cocktail-glassware-hire/) and all necessary ingredients for unforgettable private parties and corporate events, whether situated indoors or outdoors.
## Portable Bar Hire
Our portable bars are designed to provide a seamless and stylish drinks service experience for your guests, with each bar easily adaptable to your specific requirements. To enhance your event further, our bars can be optionally equipped with eye-catching LED lighting, efficient speed rails, convenient ice-cool boxes, slip-resistant bar mats, and handy bar caddies.
## Our Mobile Cocktail Bar Hire Service
By choosing our mobile cocktail bar hire service, you can ensure a visually appealing and immersive atmosphere for your guests, as they indulge in expertly crafted cocktails and bespoke beverages. Our diverse collection of portable bars is perfect for any theme or event size, making them the ideal choice for weddings, birthday celebrations, corporate functions, and more.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss Quote on WhatsApp](https://wa.me/447972803927)
## FAQs
**Do you supply the drinks or can we?** Both options are available. Choose dry hire if you supply the drinks, or a full package where we supply everything.
**Do you cover outdoor events?** Yes. Garden parties and marquee events are common for us; we just need a suitable level space and access as advised by the venue.
**Which areas do you cover?** Nationwide service including North West, the Midlands, South West and London (Surrounding Areas).
[Download Mobile Bar Hire Choices ](http://flirtinaevents.co.uk/wp-content/uploads/2025/05/Mobile-Bar-Choices.pdf)
---
### [Event Hostess Hire](https://flirtinaevents.co.uk/bartender-hire-uk/private-cocktail-waiter-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Event Hostess Hire
## Cocktail Waiter Hire for your Private Party or Corporate Event
## Remove The Need to Visit The Event Bar By Hiring A Private Cocktail Waiter
Our event bar hosts and cocktail waiters are proactive fun individuals that will greet your guests upon arrival showing them the grounds, often handing out drinks and nibbles, props, or merchandise depending on the event type. Booking a cocktail waiter hire instantly makes your guest feel welcome and adds sophistication to your event.
Our cocktail waiters are there to make sure your night is not spent waiting at the bar. They will deliver a cocktail service to their allocated tables allowing guests to spend more time enjoying the event.
Often different event types require a unique outfit. All our [event staff](https://flirtinaevents.co.uk/bar-services/cocktail-mixologist-private-barman-hire/) can be tailored to suit your events needs.
We normally recommend hiring 1 cocktail waiter per 25 seated guests, allowing them to learn guests favourite drinks and fill up refreshments automatically, delivering the perfect serve.
###### Notice: Flirtina Events hosts & cocktail waiters are only available to hire when ordering with another service or when multiple hire is required
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Cocktail Waiter Hire Packages
Flirtina Events offers four flexible mobile cocktail bar hire packages for house parties and private events across the UK, suitable for parties at home, birthday parties, hen parties, garden celebrations and outdoor events.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Cocktail Waiter Hire Service Areas
We provide mobile cocktail bar hire for house parties across the UK including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cheshire,](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/) [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Cocktail Waiter Hire Services
**• [Birthday Parties](/event-types/birthday-party-bar-hire/) • [Cocktail Masterclass](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Christmas Parties ](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/)• [Hen Nights](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [Outdoor Events](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Sports Events](/event-types/sports-event-bar-hire/) • [Themed Events](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)**
## FAQs
### Do you supply the bar as well?
We can. Hire bartenders only or add a portable bar and glassware.
### What’s the difference between a mixologist and a flair bartender?
Mixologists focus on perfect drinks. Flair bartenders do that and add showmanship with bottle and shaker tricks.
### Do you cover my area?
Yes. We provide bartenders across the UK, including the North West, the Midlands, Yorkshire and London.
[Request a Quote ](https://flirtinaevents.co.uk/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
---
### [International Events](https://flirtinaevents.co.uk/event-types/international-events/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# International Luxury Event Bar Service \| Flirtina Events
## Cocktail Bar Production for Destination Weddings, Luxury Resorts and International Events
Flirtina Events provides international cocktail bar services for destination celebrations, luxury weddings and large-scale events taking place across global venues. Our team supports high-end hospitality experiences for private estates, luxury resorts, villas, yachts and international event destinations.
International events require detailed planning and professional logistics. Flirtina Events delivers full cocktail bar installations designed to integrate seamlessly with luxury venues, international event planners and hospitality teams.
Due to the scale and complexity of destination events, our international services are focused on full event bar packages rather than small bookings or bartender-only hire.
[Request International Event Proposal](https://flirtinaevents.co.uk/contact-us/)
[Discuss Your Event](https://wa.me/447972803927)
## Luxury International Events
Flirtina Events supports destination celebrations and hospitality events across a range of luxury environments. These events often involve multi-day celebrations or large guest numbers and require a professional cocktail bar service that complements the scale and atmosphere of the event.
- Luxury destination weddings
- Private villa celebrations
- Corporate hospitality events
- Five star resort events
- VIP festival hospitality areas
- Private yacht celebrations
- Luxury brand activations
## Destination Event Environments
Our international cocktail bar services can be adapted to a variety of luxury venues and destination event locations around the world.
- Mediterranean villa weddings
- Luxury island venues
- Alpine ski resort celebrations
- Private estates and countryside venues
- Luxury resort hospitality events
- International festival locations
- Private yacht events
## Full Event Bar Production
International bookings are delivered as complete cocktail bar installations managed by the Flirtina Events team.
- Luxury mobile cocktail bar installations
- Professional cocktail bartending teams
- Custom cocktail menu design
- Glassware and bar equipment sourcing
- Event bar management
- International event logistics planning
Our approach ensures that the cocktail service integrates smoothly into the wider event production, supporting the overall guest experience.
## Working With Event Planners & Luxury Venues
Flirtina Events regularly works alongside international event planners, venue coordinators and production teams to deliver a seamless cocktail bar experience. Our team can integrate into larger event schedules and hospitality operations to ensure efficient setup, service and guest flow.
Destination events often involve multiple suppliers and detailed planning timelines. Our experience in large-scale hospitality allows us to adapt to the requirements of luxury venues, resorts and private estates.
## International Event Planning
International celebrations require careful logistical planning. Flirtina Events can assist with coordinating travel arrangements, staffing requirements, equipment sourcing and event bar installations to ensure the service operates smoothly from setup through to final service.
Many destination events involve multiple days of celebrations. Our team can support cocktail service across the full event schedule, including welcome receptions, wedding celebrations and after-parties.
## FAQs
### Do you travel internationally for events?
Yes. Flirtina Events supports luxury destination weddings and international events across a range of global venues and locations.
### What types of events are suitable for international bookings?
International bookings are best suited to large celebrations such as destination weddings, luxury private events and corporate hospitality events.
### Do you provide bartender-only hire abroad?
No. International bookings are delivered as full cocktail bar installations to ensure consistent service quality and event coordination.
### Can you support multi-day destination events?
Yes. Many destination celebrations take place over several days and may include welcome drinks, wedding receptions and after-parties. Our team can support the full event schedule.
### How are international events priced?
International events are quoted individually based on travel requirements, staffing, event duration and equipment logistics.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Cocktail Masterclass](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/)
**Published:** July 28, 2018
**Author:** Flirtina Events
**Content:**
# Cocktail Masterclass
## Cocktail Masterclass – Mobile Cocktail Making Classes for Parties & Events
[](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/)
[](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/)
[](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/)
[](https://flirtinaevents.co.uk/drinks-menu/)
Flirtina Events provides professional [cocktail masterclasses](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) and mobile cocktail making classes for hen parties, corporate events and private celebrations across the UK.
Our portable cocktail bars, experienced [cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/) and entertaining [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) host interactive cocktail masterclasses where guests learn to mix, shake and garnish professional cocktails.
Our cocktail making classes are ideal for hen party activities, corporate team building events and private parties where guests want a fun group experience alongside professional drinks service.
Whether you are planning a hen party cocktail class, a corporate cocktail workshop or a private cocktail making experience with friends, our cocktail masterclasses create a fun and interactive drinks activity for guests.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Cocktail Masterclasses for Houses, Offices & Party Venues
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
[](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/)
[](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/)
Our pop-up cocktail bars are designed to fit through standard doorways and can be installed in living rooms, offices, patios, garden marquees and party venues.
These cocktail masterclasses are perfect for [house parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/), [hen party houses](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/), [corporate events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) and [themed events](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/).
Guests learn how to shake cocktails, balance flavours and garnish drinks while enjoying a relaxed and entertaining cocktail making experience led by a professional bartender.
Our cocktail masterclasses are regularly hosted at hen weekends, corporate team building events, private apartments and holiday accommodation where hosts want a memorable group activity.
## Popular Cocktail Masterclass Experiences
Our cocktail masterclasses are tailored to suit hen parties, corporate events and private celebrations. Guests can learn classic cocktails, signature drinks and modern mixology techniques in a relaxed group setting.
Each cocktail class can be adapted to suit your group size, venue and event style, making it ideal for hen party activities, team building events and birthday celebrations.
Professional bartenders guide guests step-by-step through cocktail preparation while sharing tips, techniques and fun cocktail history throughout the experience.
## Cocktail Masterclass Packages
Flirtina Events offers three flexible cocktail masterclass packages for hen parties, corporate events and private parties across the UK.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/)
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Cocktail Masterclass Service Areas
We offer cocktail masterclasses for hen parties, corporate events, birthdays and house parties across the UK including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Chester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/), [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
Our cocktail making classes can be hosted at houses, hotels, Airbnb stays, offices and private venues nationwide.
## Explore Related Cocktail Masterclass Services
**• [Birthday Celebrations](https://flirtinaevents.co.uk/event-types/birthday-party-bar-hire/) • [Christmas Parties](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Corporate Team Building](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Hen Parties](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [House Parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/) • [Outdoor Parties](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Sports Events](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/) • [Themed Events](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)**
## FAQs
### What happens during a cocktail masterclass?
Guests learn how to shake, mix and garnish cocktails with guidance from a professional bartender while enjoying a fun and interactive group experience.
### Are cocktail masterclasses popular for hen parties?
Yes. Cocktail making classes are one of the most popular hen party activities and provide a fun way for guests to celebrate together.
### Do you provide cocktail masterclasses for corporate events?
Yes. Our cocktail masterclasses are regularly used for corporate team building events, staff parties and client entertainment.
### Can cocktail masterclasses be hosted at houses or offices?
Yes. Our portable bars allow cocktail masterclasses to be hosted at houses, offices, apartments and private venues.
---
### [Military Event Bar Hire](https://flirtinaevents.co.uk/event-types/military-bar-hire/)
**Published:** July 9, 2018
**Author:** Flirtina Events
**Content:**
# Military Event Bar Hire UK \| Mobile Cocktail Bar Hire for Military Balls & Regimental Events
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/)
Flirtina Events provides military event bar hire across the UK for military balls, regimental dinners, officers & sergeant mess events and armed forces functions.
We provide professional [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for military events and military balls, designed for formal environments and large-scale functions, including installations in bases, marquees and event venues nationwide.
Our military bar hire service delivers a complete drinks experience including professional [cocktail bartenders](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/), premium glassware, mobile bar setups and tailored drinks menus, structured to meet the demands of large-scale military events and formal evening functions.
We regularly work with RAF, British Army and Royal Navy events, supporting both high-volume military balls and more structured mess occasions, as well as private celebrations and weddings held within military venues.
Our service is structured to align with military event schedules, including arrivals, drinks receptions, formal dining intervals and late-night service, ensuring a smooth and controlled flow throughout the event.
## Military Ball Bar Hire, Mess Events & Regimental Functions
Flirtina Events delivers military ball bar hire across a full range of events, from large summer balls and Military Christmas Ball celebrations to regimental dinner bar hire, officers’ mess and sergeants’ mess events held throughout the year.
Our service is built around the structure and expectations of military environments, supporting black-tie functions, ceremonial occasions and large-scale social events where timing, presentation and service all matter.
We provide mobile bar setups designed for fast, high-volume service, ensuring guests are served efficiently during busy periods while maintaining a high-quality drinks experience throughout the event.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Popular Bar Styles for Military Events & Formal Functions
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/)
Flirtina Events offers a range of premium mobile cocktail bars suited to military events, including [LED cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [black gloss bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [mirror bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [rustic bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [tiki bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/) and [themed bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) options.
These mobile bars are designed to complement formal military environments, large-scale event spaces and outdoor setups, creating a professional drinks feature that integrates seamlessly into the overall event.
Bar setups can also be customised with branded panels, tailored menus and event-specific styling to match the tone and structure of military events.
## Military Event Bar Hire Packages
We offer four flexible **military event bar hire packages**, designed for military balls, regimental events, officers mess and sergeants mess functions, as well as military weddings and private events across the UK.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Military Event Bar Hire Service Areas
We provide military event bar hire across the UK, delivering mobile cocktail bar hire for military balls, regimental events and formal service functions.
We regularly cover key military locations including Aldershot, Catterick, Salisbury Plain, Colchester, Portsmouth, Plymouth, Brize Norton, Shawbury, Leeming bases, alongside major areas such as [Cambridgeshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-cambridge/), [Shropshire,](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/) [Oxfordshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Lincolnshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-lincoln/), [Buckinghamshire,](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-milton-keynes/) [Wiltshire,](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-wiltshire/) [Yorkshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-york/) and beyond.
## Explore Related Military Event Bar Hire Services
**• [Award Ceremony Bar Hire](https://flirtinaevents.co.uk/event-types/award-ceremony-event-bar-hire/) • [Cocktail Bartender Hire](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/) • [Corporate Event Bar Hire](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Ice Sculpture Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) • [Outdoor Bar Hire](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Themed Bar Hire](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)**
## FAQ’s
### Do you provide bar hire for military balls and regimental events?
Yes. We provide military event bar hire for summer balls, Christmas balls, regimental dinners and formal service events across the UK, delivering a professional drinks service suited to large-scale military functions.
### Have you worked with RAF, Army and Royal Navy events?
Yes. We regularly provide bar hire for RAF, British Army and Royal Navy events, including officers mess and sergeants mess functions, ensuring the service aligns with the structure and standards expected within military environments.
### Can you handle large-scale military events with high guest numbers?
Yes. Our mobile cocktail bar setups are fully scalable, allowing us to deliver efficient, high-volume drinks service for large military balls and regimental events while maintaining a premium experience.
### Do you provide bar hire for officers mess and sergeants mess events?
Yes. We provide tailored bar hire for both **officers mess and sergeants mess events**, adapting the drinks service to suit the formality, structure and style of each event.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [FAQ's](https://flirtinaevents.co.uk/faqs/)
**Published:** April 28, 2026
**Author:** Flirtina Events
**Content:**
## Pricing & Booking
### How much does mobile cocktail bar hire cost?
Full dry hire packages typically start from around **£570+**, with wet hire packages from **£750+**.
Pricing increases based on guest numbers, event duration, location and package choice.
We offer flexible options including dry hire, prepaid drinks, all-inclusive packages and cash bars.
### How do I book a mobile cocktail bar?
**Simply fill out our** [**contact form**](https://flirtinaevents.co.uk/contact-us/) with your event details.
We’ll send a tailored quote, and bookings are secured with a £50 deposit.
### How far in advance should I book?
We **recommend booking at least 2–3 weeks in advance**.
Peak dates, especially summer weekends and December events can book out months ahead.
For larger setups such as full circular bars, earlier booking is strongly advised.
### How does payment work?
Bookings are secured with a **£50 deposit** within 48 working hours.
The remaining balance is typically due 3–5 working days before the event.
Payments are usually made via bank transfer, with card payments available (quoted prices include an **automatic 2.5% bank transfer discount**).
## Communication & Planning
### How will we communicate before the event?
Once you’ve received your quote, we’re available via email, phone or WhatsApp to finalise details.
We keep all key event information confirmed via email so everything is clear and in writing, while quick questions and updates can be handled via WhatsApp or phone.
You’ll have a dedicated event contact from booking through to the event.
## Packages & Drink Options
### What is included in your mobile cocktail bar hire packages?
Most packages include a professional cocktail bartender team, a choice of mobile bar, premium glassware and the tools required to deliver your chosen drinks menu.
**Optional extras** include [themed bars](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/), premium cocktail upgrades and [ice sculpture](https://flirtinaevents.co.uk/ice-sculpture-luge-hire/) add-ons.
### Do you provide alcohol or can we supply our own?
**Flirtina Events offer both dry hire & wet hire options**. You can supply your own drinks with our dry hire service, or choose a fully managed package where we provide all alcohol, mixers and ingredients.
### Can I customise the cocktails and bar style?
Yes. You can choose your cocktails, request bespoke drinks and select from a range of bar styles including **[LED](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirror](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [tiki](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/) and** [**themed setups**](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/).
### Do you offer draught beer for events?
Yes, we can provide draught beer setups for larger events.
However, draught systems take up more space, slow down service during busy periods and can lead to product waste if volumes are not met. For most events, bottled or canned options are faster, more efficient and better suited to high-volume service.
**Draught setups are available on request and may involve an additional hire cost.**
### Do you offer non-alcoholic or mocktail options?
Yes, we offer a full range of [**mocktails and non-alcoholic options**](https://flirtinaevents.co.uk/drinks-menu/), which can be included alongside or instead of alcoholic drinks.
## Venue, Setup & Logistics
### How much space and power do you need?
We typically require a flat space of **2–6 metres** depending on the bar size.
Most setups run from a standard UK plug socket, although we can also operate without power if needed.
### How long does setup and pack down take?
Setup typically takes **60–90 minutes** depending on the bar size and access. Pack down usually takes around **45–60 minutes**.
Clear access to the setup area is required to ensure everything runs on time.
### Do you provide a licence for alcohol service?
For cash bar events, we arrange the appropriate licensing where required, but we often recommend the venue or host manages this for simplicity. For private events where alcohol is supplied or included, a licence is usually not needed.
### Are there any additional travel or location costs?
Travel is included in most quotations, however certain costs such as parking, congestion charges or venue-specific access fees may apply where relevant.
These are kept to a minimum and clearly outlined in your quotation where possible.
In rare cases, significant increases in fuels may be reflected, although once bookings are confirmed, pricing is typically fixed.
## Areas We Cover
### Do you cover events across the UK?
Yes, we provide mobile cocktail bar hire nationwide, including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Chester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/), [Bristol](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-bristol/), [Oxford](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [Cambridge](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-cambridge/) and beyond.
You can also **[view our location pages](/service-areas/)** for more details on areas we cover.
### What types of venues do you work in?
We regularly work in private homes, gardens, marquees, wedding venues, hotels, corporate offices and outdoor event spaces.
Our mobile bars are designed to adapt to different environments, provided there is suitable access and a flat setup area.
---
### [Christmas Party Bar Hire](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Christmas Party Bar Hire
## Christmas Party Bar Hire UK \| Mobile Cocktail Bar Hire
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
Flirtina Events provides Christmas party bar hire across the UK, specialising in [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for corporate events, office Christmas parties and private festive celebrations.
Our Christmas bar hire service delivers complete mobile bar setups including professional [cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/), premium glassware and tailored festive drinks menus, making it ideal for company Christmas parties, business hospitality events, private house parties and winter events.
We also provide Christmas event bar hire for hotels, marquees and large venues, alongside pop-up Christmas bars and festival bar hire for markets, outdoor events and branded festive activations.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Christmas Bar Hire for Corporate Events, Private Parties, Festivals & Winter Events
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/)[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/white-wooden-bar-hire/)[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/las-vegas-themed-bar-hire/)
Flirtina Events delivers Christmas party bar hire across a full spectrum of events, including [corporate Christmas parties](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/), office celebrations, [private house parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/), [Christmas festivals](https://flirtinaevents.co.uk/event-types/festival-bar-hire/), [winter weddings](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [military Christmas balls](https://flirtinaevents.co.uk/event-types/military-bar-hire/) and large-scale seasonal functions.
Our mobile cocktail bar hire is designed to adapt to each setting, from high-end corporate environments and business hospitality through to private celebrations, public-facing festive events, ensuring a drinks service that integrates smoothly into the occasion.
We specialise in corporate Christmas bar hire for office parties, staff events and business hospitality, alongside private Christmas party bar hire for homes, venues and winter celebrations. Our services also extend to Christmas event bar hire for large venues, as well as festival bar hire and pop-up Christmas bars designed for high-capacity festive environments.
We also provide bar hire for winter weddings, military Christmas balls and formal seasonal events, where presentation, consistency and service quality are critical to the overall experience.
## Popular Christmas Party Bar Styles
Flirtina Events offers a range of stylish mobile cocktail bars perfect for Christmas parties and festive events, including [LED cocktail bars](https://flirtinaevents.co.uk/outdoor-bar-hire/), [black gloss bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [mirror bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [curved bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/), [rustic bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [ice bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) and [themed bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) such as [Gatsby cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/) and elegant [white bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) with festive styling options available for Christmas themes.
These portable bars are ideal for office Christmas parties, corporate events, private parties and winter venues, creating a festive drinks feature where guests can enjoy cocktails served by expert bartenders.
## Christmas Party Bar Hire Packages
We offer four flexible **Christmas cocktail bar hire packages** designed for corporate events, office Christmas parties and private celebrations across the UK.
All packages can be tailored depending on guest numbers, location and [drinks menu preferences](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Christmas Party Bar Hire Service Areas
We provide Christmas party bar hire across the UK, delivering mobile cocktail bar hire for Christmas parties, corporate events, office Christmas parties and private celebrations in key locations including[ Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cheshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/), [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Christmas Bar Hire Services
**• [Christmas Corporate Event Bar Hire](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Christmas Festival Bar Hire](https://flirtinaevents.co.uk/event-types/) • [Christmas House Party Bar Hire](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/) • [Christmas Ice Bar Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) • [Christmas Wedding Bar Hire](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/) • [Ice Luge Hire](https://flirtinaevents.co.uk/ice-sculpture-luge-hire/) • [Themed Christmas Bars](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/) • [Military Christmas Ball Bar Hire](https://flirtinaevents.co.uk/event-types/military-bar-hire/) • [Winter Sports Events Bar Hire](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/)**
## FAQs
### Can we choose the cocktails for our Christmas party?
Yes. Clients can choose from our cocktail menus or create festive, seasonal or branded cocktails tailored to their Christmas party, corporate event or private celebration.
### Do you offer Christmas themed bars?
Yes. We provide Christmas themed bar hire with custom styling, festive cocktails and themed bartenders, ideal for corporate Christmas parties, private events and large-scale festive functions.
### How far in advance should we book a Christmas party bar?
Christmas party bar hire is in high demand, particularly for corporate events and office Christmas parties, so we recommend booking early to secure availability for your preferred date.
### Can Christmas bars be set up in offices or at home?
Yes. Our mobile cocktail bars are designed for offices, venues, marquees, private homes and event spaces, making them suitable for both corporate Christmas events and private house parties.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Corporate Bar Hire](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Corporate Bar Hire
## Mobile Cocktail Bar Hire for Corporate Events & Business Events
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
Flirtina Events provides professional corporate bar hire and [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for corporate events across the UK, delivering stylish bespoke bars, [experienced cocktail mixologists](https://flirtinaevents.co.uk/bartender-hire-uk/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) and beautifully crafted drinks for your business event.
Our corporate cocktail bar hire service is designed for product launches, exhibitions, networking events, conferences, company celebrations and office parties.
Whether you are hosting a large corporate drinks reception or a smaller business event, our mobile cocktail bars provide a stylish and professional drinks solution for guests.
Companies can choose from a variety of themed bar styles including rustic wooden bars, elegant mirror cocktail bars, impressive circular cocktail bars and modern LED mobile cocktail bars, allowing the bar setup to complement the venue, brand or theme of the event.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Corporate Bar Hire for Exhibitions, Conferences & Office Events
[](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/white-mobile-bar-hire/)
Our mobile cocktail bars are regularly installed at corporate events, [exhibition stands](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/), [conferences](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/), [networking receptions](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/) and [product launches](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/) where a [portable bar setup](https://flirtinaevents.co.uk/bar-counter-hire/) is required.
The modular design allows our bars to be installed quickly in exhibition halls, conference centres, offices, hotels and event venues, creating a professional drinks service for guests throughout the event.
Our experienced cocktail bartenders ensure smooth service, allowing companies to focus on guests, networking and business objectives.
## Popular Corporate Bar Styles
Flirtina Events offers a range of stylish mobile cocktail bars for corporate events and exhibition stands, including [illuminated Neon & LED mobile bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/led-neon-bar-hire/), [black gloss bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [elegant mirror cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [circular cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/), [white bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/white-mobile-bar-hire/), or creative [themed bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/).
Each bar style can be adapted into a [custom branded mobile bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/) with custom cocktails for product launches where required, allowing businesses to create a professional drinks feature that complements the venue, exhibition stand or marketing campaign.
Our pop-up bars are frequently used at corporate parties, product launches, conferences, networking events and exhibition hospitality areas.
## Corporate Cocktail Bar Hire Packages
Our mobile cocktail bar hire packages are designed to provide a complete corporate drinks service including bar setup, professional bartenders and tailored drinks menus.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Corporate Bar Hire Service Areas
We provide corporate event bar hire across the UK, with dedicated mobile cocktail bar hire service pages covering [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Liverpool](https://flirtinaevents.co.uk/home-liverpool/), [Manchester](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-manchester/), [Birmingham](https://flirtinaevents.co.uk/home-birmingham/), [London](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-london/) and beyond.
Our team regularly travels nationwide for corporate events, exhibitions and brand activations.
## Explore Related Corporate Bar Hire Services
**• [Award Ceremonies](https://flirtinaevents.co.uk/event-types/award-ceremony-event-bar-hire/) • [Branded Bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/) • [Corporate Ice Bar Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) • [Corporate Ice Luge Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) • [Christmas Office Parties](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Corporate Cocktail Class](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Exhibition Stand Bars](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/) • [Military Balls](https://flirtinaevents.co.uk/event-types/military-bar-hire/) • [Smoothie & Juice Bars](https://flirtinaevents.co.uk/mobile-smoothie-juice-bar-hire/) • [Sports Events](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/) • [Themed Events](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)**
## FAQs
### Can you create branded cocktails for corporate events?
Yes. We can create signature cocktails or branded drinks menus tailored to your company, event theme or product launch.
### Do we have to serve cocktails at our corporate bar?
No. Our mobile bar hire packages can include beer, wine, spirits, smoothies, mocktails or cocktails, allowing businesses to create a drinks menu that suits the event.
### Can you provide cocktail bars for exhibitions or conferences?
Yes. Our mobile cocktail bars are perfect for exhibitions, conferences, networking events and product launches where permanent bar facilities may not be available.
### How far in advance should we book corporate bar hire?
Corporate event dates book quickly, so we recommend securing your mobile cocktail bar hire once the venue and event date are confirmed.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Hen Party Bar Hire](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Hen Party Bar Hire
## Hen Party Bar Hire – Mobile Cocktail Bars for Hen Parties
Flirtina Events provides professional hen party bar hire and [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for hen parties, hen weekends and pre-wedding celebrations across the UK.
Our portable cocktail bars, experienced [cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/) and entertaining [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) create bespoke drinks experiences for hen parties hosted at houses, apartments, private venues and holiday accommodation.
Our mobile cocktail bar hire for hen parties is ideal for relaxed house celebrations, glamorous themed parties and fun cocktail nights with friends where guests want a professional drinks service without leaving the venue.
Whether you are planning a stylish hen night with cocktails or a lively hen party with themed drinks, our mobile cocktail bars create a fun and interactive drinks experience for guests.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Hen Party Cocktail Bar Hire for Houses, Apartments & Party Venues
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/white-wooden-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/)
Our pop-up cocktail bars are designed to fit through standard doorways and can be installed in living rooms, kitchens, patios, garden marquees and party venues.
These portable cocktail bars are perfect for [house parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/), hen party celebrations and relaxed gatherings with friends and family.
Many groups also book a [cocktail masterclass](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) where guests can learn to shake cocktails with a professional bartender while enjoying a fun group activity.
Our mobile bars are regularly used at hen weekends, private apartments, Airbnb stays and party houses where hosts want a professional cocktail experience brought directly to the venue.
## Popular Hen Party Bar Styles
Flirtina Events offers a range of stylish mobile cocktail bars for hen parties and private celebrations, including illuminated LED cocktail bars, black gloss bars, elegant mirror cocktail bars, circular cocktail bars, rustic bars, and creative themed bars such as tiki bars, Gatsby cocktail bars and pink cocktail bars perfect for hen party celebrations.
Each bar style can be adapted to suit hen parties, bridal celebrations, garden parties and private party venues, creating a fun and stylish drinks feature that complements your home, garden, Airbnb, marquee or private venue.
Our pop-up cocktail bars are frequently used at hen parties and bridal celebrations, where guests can enjoy freshly prepared cocktails, mocktails and drinks served by professional bartenders throughout the event.
## Hen Party Cocktail Bar Hire Packages
Flirtina Events offers four flexible mobile cocktail bar hire packages for hen parties and private celebrations across the UK, suitable for hen parties at home, hen party houses, garden celebrations, Airbnb weekends and private venues.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/)
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Hen Party Bar Hire Service Areas
We supply hen party cocktail bars for private houses, hen party houses, Airbnb stays and private venues across the UK including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Chester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/), [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
Our mobile cocktail bars and professional bartenders travel nationwide to create fun and stylish hen party drinks experiences wherever your celebration takes place.
## Explore Related Private Party Bar Hire Services
**• [Birthday Parties](/event-types/birthday-party-bar-hire/) • [Cocktail Masterclass](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Christmas Parties](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [House Parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/) • [Outdoor Events](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Sports Events](/event-types/sports-event-bar-hire/) • [Themed Events](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)**
## FAQs
### What types of hen parties do you cater for?
We regularly provide mobile cocktail bars for hen parties at houses, hen party houses, Airbnbs, gardens and private venues.
### What drinks can be served at a hen party cocktail bar?
Hen party cocktail bars can serve classic cocktails, prosecco, mocktails, beer, wine and spirits depending on the package selected.
### How long does a hen party cocktail bar service normally last?
Most hen party cocktail bar services run for around 2–4 hours depending on the drinks package and event schedule.
### Can we have a themed cocktail menu for our hen party?
Yes. We can create themed cocktails or personalised drinks to suit the style of your hen party celebration. Request a Quote Discuss a Quote on WhatsApp
---
### [Wedding Bar Hire](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Wedding Bar Hire
## Mobile Cocktail Bar Hire for Weddings
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/)
Flirtina Events provides professional wedding bar hire and [mobile cocktail bar hire packages](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for wedding receptions across the UK, delivering stylish bespoke bars, [experienced cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) and beautifully crafted drinks for your celebration.
Our wedding cocktail bar hire service is designed for everything from luxury wedding receptions and rustic barn weddings to outdoor marquee celebrations and modern venue weddings.
Whether you are planning a large evening reception or a smaller countryside celebration, our mobile cocktail bars provide a stylish and practical drinks solution for your guests.
Couples can choose from a variety of themed bar styles including rustic wooden wedding bars, elegant mirror cocktail bars, impressive circular cocktail bars, and modern Neon / LED mobile cocktail bars, allowing the bar setup to perfectly match the venue and theme of the wedding.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Wedding Bar Hire for Marquee, Outdoor & Barn Weddings
Our mobile cocktail bars are regularly installed at marquee weddings, [outdoor wedding receptions](https://flirtinaevents.co.uk/event-types/), barn venues and countryside locations where a [portable bar setup](https://flirtinaevents.co.uk/bar-counter-hire/) is required.
The modular design allows our bars to be installed quickly in marquees, tipis, gardens, private estates and luxury wedding venues, creating a professional drinks service for guests throughout the reception.
## Popular Wedding Bar Styles
Flirtina Events offers a range of stylish mobile cocktail bars for wedding receptions, including [rustic wooden bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [elegant mirror cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [circular cocktail bars,](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) [modern LED mobile bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/) and [iconic white themed bars.](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/white-mobile-bar-hire/)
Each bar style can be selected to complement the venue and create a striking drinks feature for guests during the celebration.
## Wedding Cocktail Bar Hire Packages
Flirtina Events offers four flexible wedding bar hire packages across the UK, suitable for barn weddings, rustic countryside venues, marquee and tipi outdoor weddings, luxury venues and private home celebrations.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Wedding Bar Hire Service Areas
We provide wedding bar hire across the UK, with dedicated mobile cocktail bar hire service pages covering [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Liverpool](https://flirtinaevents.co.uk/home-liverpool/), [Manchester](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-manchester/), [Birmingham](https://flirtinaevents.co.uk/home-birmingham/), [London](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Wedding Bar Services
**[Asian Weddings](https://flirtinaevents.co.uk/event-types/asian-wedding-bar-hire/) • [Hen Parties](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [Jewish Weddings](https://flirtinaevents.co.uk/event-types/jewish-wedding-bar-hire/) • [Outdoor Bars](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Themed Bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) • [Wedding Ice Bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) • [Wedding Ice Luges](https://flirtinaevents.co.uk/ice-sculpture-luge-hire/)**
## FAQs
### Can you create a signature cocktail for our wedding?
Yes. We can create bride and groom signature cocktails or a small personalised drinks menu for your wedding reception.
### Do we have to serve cocktails at our wedding bar?
No. Our mobile bar hire packages can include beer, wine, spirits or cocktails, allowing couples to create a drinks menu that suits their wedding reception.
### Can you provide cocktail bars for outdoor or marquee weddings?
Yes. Our mobile cocktail bars are perfect for marquee weddings, outdoor receptions and countryside venues, where permanent bar facilities may not be available.
### How far in advance should we book wedding bar hire?
Wedding dates book quickly, so we recommend securing your mobile cocktail bar hire once your venue and date are confirmed. Flirtina Events accepts a limited number of weddings each year.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Exhibition Bar Hire](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/)
**Published:** July 9, 2018
**Author:** Flirtina Events
**Content:**
# Exhibition Bar Hire
## Mobile Cocktail Bar Hire for Exhibitions, Trade Shows & Corporate Hospitality
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
Flirtina Events provides professional exhibition bar hire and [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for exhibitions across the UK, delivering stylish portable bars, [experienced cocktail mixologists](https://flirtinaevents.co.uk/bartender-hire-uk/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) and beautifully crafted drinks for your exhibition stand or business event.
Our exhibition cocktail bar hire service is designed for trade shows, exhibition stands, product launches, networking events, conferences and brand activations.
Whether you are hosting a busy exhibition stand drinks reception or a branded hospitality area for visitors, our mobile cocktail bars provide a stylish and professional drinks solution for guests.
Companies can choose from a variety of bar styles including rustic wooden bars, elegant mirror cocktail bars, impressive circular cocktail bars and modern LED mobile cocktail bars, allowing the bar setup to complement the exhibition stand, brand or theme of the event.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Exhibition Bar Hire for Exhibition Stands, Trade Shows & Networking Events
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-smoothie-juice-bar-hire/)
[](https://flirtinaevents.co.uk/drinks-menu/)
Our mobile cocktail bars are regularly installed at [exhibitions](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/), [trade shows](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/), [networking receptions](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/) and [product launches](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/) where a [portable bar setup](https://flirtinaevents.co.uk/bar-counter-hire/) is required.
The modular design allows our bars to be installed quickly in exhibition halls, conference centres, trade venues and corporate event spaces, creating a professional drinks service for guests throughout the event.
Our experienced cocktail bartenders ensure smooth service, allowing exhibitors to focus on visitors, networking, lead generation and business objectives.
## Popular Exhibition Bar Styles
Flirtina Events offers a range of stylish mobile cocktail bars for exhibitions and exhibition stands, including [illuminated Neon & LED mobile bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/led-neon-bar-hire/), [black gloss bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [elegant mirror cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [circular cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/), [white bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/white-mobile-bar-hire/), or creative [themed bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/).
Each bar style can be adapted into a [custom branded mobile bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/) with custom cocktails for exhibitions, product launches and trade stands where required, allowing businesses to create a professional drinks feature that complements the exhibition stand, venue or marketing campaign.
Our pop-up bars are frequently used at exhibitions, trade shows, product launches, conferences, networking events and exhibition hospitality areas.
## Exhibition Cocktail Bar Hire Packages
Our mobile cocktail bar hire packages are designed to provide a complete exhibition drinks service including bar setup, professional bartenders and tailored drinks menus.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Exhibition Bar Hire Service Areas
We provide exhibition bar hire across the UK, with dedicated mobile cocktail bar hire service pages covering [Liverpool](https://flirtinaevents.co.uk/home-liverpool/), [Manchester](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-manchester/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Birmingham](https://flirtinaevents.co.uk/home-birmingham/), [London](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-london/) and beyond.
Our team regularly travels nationwide for exhibitions, trade shows, conferences and brand activations.
## Explore Related Exhibition & Corporate Bar Hire Services
**• [Award Ceremonies](https://flirtinaevents.co.uk/event-types/award-ceremony-event-bar-hire/) • [Branded Bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/) • [Corporate Cocktail Class](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Corporate Events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Christmas Office Parties](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Smoothie & Juice Bars](https://flirtinaevents.co.uk/mobile-smoothie-juice-bar-hire/) • [Sports Events](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/) • [Themed Events](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)**
## FAQs
### Can exhibition bars be branded with our company logo?
Yes. Our branded mobile bars can feature company logos, custom graphics and themed cocktail menus to match your brand activation or marketing campaign.
### Can you create branded cocktails for exhibitions?
Yes. We can create signature cocktails or branded drinks menus tailored to your company, stand theme, product launch or marketing campaign.
### Do we have to serve cocktails at our exhibition stand?
No. Our mobile bar hire packages can include beer, wine, spirits, smoothies, mocktails or cocktails, allowing businesses to create a drinks menu that suits the event.
### How far in advance should we book exhibition bar hire?
Exhibition dates book quickly and require advance delivery normally, so we recommend securing your mobile cocktail bar hire once the venue and event date are confirmed.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Asian Wedding Bar Hire](https://flirtinaevents.co.uk/event-types/asian-wedding-bar-hire/)
**Published:** July 28, 2018
**Author:** Flirtina Events
**Content:**
# Asian Wedding Bar Hire
## Asian Wedding Bar Hire – Mobile Cocktail Bars for Indian, Sikh & Hindu Weddings
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
Flirtina Events provides professional Asian wedding bar hire and [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) packages for large wedding celebrations across the UK. Our service includes stylish portable bars, [experienced cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) and tailored drinks menus designed for vibrant wedding receptions.
Our Asian wedding cocktail bar hire service is designed for large wedding events including Indian weddings, Sikh weddings, Hindu wedding receptions and multi-day celebrations such as Mehndi nights, Sangeet parties and evening wedding receptions.
Whether your celebration takes place in a luxury ballroom, marquee wedding venue or private estate, our mobile cocktail bars provide a professional drinks service that can comfortably serve large numbers of guests throughout the reception.
Couples can choose from a variety of bar styles including rustic wooden bars, elegant mirror cocktail bars, circular cocktail bars and modern LED mobile bars, allowing the drinks service to complement the scale and atmosphere of the wedding celebration.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Asian Wedding Cocktail Bar Hire for Large Celebrations
Asian wedding receptions are often large celebrations with hundreds of guests attending. Our modular [portable bar setups](https://flirtinaevents.co.uk/bar-counter-hire/) allow us to build extended cocktail bars or circular bar layouts capable of serving drinks efficiently during busy wedding celebrations.
Our cocktail bar setups are regularly installed at marquee weddings, luxury hotel ballrooms, large banquet halls and outdoor wedding venues where a professional bar setup is required.
## Popular Asian Wedding Bar Styles
Flirtina Events offers a range of stylish mobile cocktail bars for Asian wedding receptions including [LED cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [mirror cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [rustic wooden bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [circular cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) and [custom themed bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/).
Each bar style can be selected to complement the venue and create a striking drinks feature for guests during the celebration.
## Asian Wedding Cocktail Bar Hire Packages
Flirtina Events offers four flexible Asian wedding bar hire packages across the UK suitable for large receptions and multi-day wedding celebrations.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Asian Wedding Bar Hire Service Areas
We provide Asian wedding bar hire across the UK including [Liverpool](https://flirtinaevents.co.uk/home-liverpool/), [Manchester](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-manchester/), [Birmingham](https://flirtinaevents.co.uk/home-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [London](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Wedding Bar Services
**• [Hen Parties](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [Outdoor Bars](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Themed Bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) • [Wedding Ice Bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) • [Wedding Ice Luges](https://flirtinaevents.co.uk/ice-sculpture-luge-hire/) • [Wedding Receptions](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)**
## FAQs
### Can you create signature cocktails or mocktails for our wedding?
Yes. We can create bride and groom signature cocktails & mocktails or a small personalised drinks menu for your wedding reception.
### Can you provide cocktail bars for Mehndi nights and Sangeet parties?
Yes. Our mobile cocktail bars are ideal for Mehndi nights, Sangeet celebrations and evening receptions.
### Can you provide alcohol free mocktail bars for Asian weddings?
Yes. Many Asian weddings include alcohol-free celebrations and our bartenders can serve mocktails and soft drinks.
### How far in advance should we book Asian wedding bar hire?
Large wedding dates book quickly so we recommend securing your bar once your venue and date are confirmed.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Jewish Wedding Bar Hire](https://flirtinaevents.co.uk/event-types/jewish-wedding-bar-hire/)
**Published:** July 28, 2018
**Author:** Flirtina Events
**Content:**
# Jewish Wedding Bar Hire
## Mobile Cocktail Bar Hire for Jewish Weddings & Kosher Events
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/)
Flirtina Events provides professional Jewish wedding bar hire and kosher event bar hire alongside our [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) services across the UK, delivering stylish portable cocktail bars, [experienced cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) and beautifully crafted drinks for wedding celebrations.
Our Jewish wedding cocktail bar hire service is suitable for Jewish wedding receptions, kosher wedding celebrations, Bar Mitzvah parties, Bat Mitzvah celebrations and other Jewish family events where a professional drinks service is required.
Whether you are planning a large evening reception or a stylish family celebration, our mobile cocktail bars provide a practical and visually striking drinks solution for your guests.
Couples and event organisers can choose from a variety of themed bar styles including rustic wooden bars, elegant mirror cocktail bars, impressive circular cocktail bars and modern Neon / LED mobile cocktail bars, allowing the bar setup to complement the venue and overall wedding style.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Jewish Wedding Bar Hire for Marquees, Hotels, Venues & Home
Our mobile cocktail bars are regularly installed at Jewish wedding receptions, kosher parties, luxury hotels, marquees, private estates, large event venues and home spaces, where a portable bar setup is required.
The modular design allows our bars to be installed quickly in marquees, hotel ballrooms, gardens, private estates and luxury wedding venues, creating a professional drinks service for guests throughout the celebration.
## Popular Jewish Wedding Bar Styles
Flirtina Events offers a range of stylish mobile cocktail bars for Jewish wedding receptions and kosher events, including [rustic wooden bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [elegant mirror cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [circular cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/), [modern LED mobile bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/) and [iconic white themed bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/white-mobile-bar-hire/).
Each bar style can be selected to complement the venue and create a striking drinks feature for guests during the celebration.
## Jewish Wedding & Kosher Event Bar Hire Packages
Flirtina Events offers four flexible wedding bar hire packages across the UK, suitable for Jewish wedding receptions, kosher events, marquees, luxury venues, private estates and formal family events.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Jewish Wedding Bar Hire Service Areas
We provide Jewish wedding bar hire across the UK including [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Liverpool](https://flirtinaevents.co.uk/home-liverpool/), [Manchester](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-manchester/), [Birmingham](https://flirtinaevents.co.uk/home-birmingham/), [London](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-london/) and nationwide.
## Explore Related Wedding Bar Services
**• [Hen Party](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [Ice Luge Hire](https://flirtinaevents.co.uk/ice-sculpture-luge-hire/) • [Ice Bar Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) • [Outdoor Bars](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Themed Bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) • [Wedding Receptions](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)**
## FAQs
### Can you create a signature cocktail for our wedding?
Yes. We can create bride and groom signature cocktails or a small personalised drinks menu for your wedding reception.
### Do you provide bar hire for kosher weddings and Jewish celebrations?
Yes. Flirtina Events provides mobile cocktail bar hire for Jewish weddings, kosher wedding receptions, Bar Mitzvah parties, Bat Mitzvah celebrations and other Jewish family events across the UK.
### Do we have to serve cocktails at our wedding bar?
No. Our mobile bar hire packages can include beer, wine, spirits or cocktails, allowing couples to create a kosher drinks menu that suits their Jewish wedding reception.
### How far in advance should we book?
Large celebrations book quickly so we recommend securing your date once your venue is confirmed. Flirtina Events accepts a limited number of weddings each year.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [House Party Bar Hire](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/)
**Published:** November 25, 2023
**Author:** Flirtina Events
**Content:**
# House Party Bar Hire
## House Party Bar Hire – Mobile Cocktail Bar Hire at Home
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/led-neon-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
Flirtina Events provides professional house party bar hire and [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for private celebrations across the UK.
Our portable cocktail bars, experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) and [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) create bespoke mobile bar hire packages tailored to your event space, guest numbers and preferred service style.
Our mobile cocktail bar hire for house parties is ideal for birthdays, hen parties, sports celebrations, garden parties, cocktail masterclasses, Christmas parties and New Year’s Eve celebrations, as well as relaxed gatherings with friends and family where hosts want a professional drinks service without leaving home.
Whether you are hosting a small gathering with close friends or a larger celebration with dozens of guests, our portable cocktail bars create a stylish drinks feature while professional bartenders keep service fast, organised and flowing — allowing you to relax and socialise with your guests.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## House Party Bar Hire for Birthday Parties, Hen Parties, Garden Parties & Outdoor Events
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/pink-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/)
Our pop-up cocktail bars are designed to fit through standard doorways and can be installed in living rooms, kitchens, patios, garden marquees and outdoor entertaining spaces.
These portable cocktail bars create a professional drinks setup for private celebrations at home, making them ideal for [birthday parties](https://flirtinaevents.co.uk/event-types/birthday-party-bar-hire/), [hen parties](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) and relaxed house gatherings with friends and family. Guests can even learn to shake cocktails with a professional bartender by booking a [cocktail masterclass](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/).
Freestanding bar sections allow flexible layouts while protecting floors and surfaces, making our mobile cocktail bar hire for house parties perfect for garden parties, [outdoor bar hire](https://flirtinaevents.co.uk/outdoor-bar-hire/) and even [sports event parties](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/) hosted at home or in private venues.
## Popular House Party Bar Styles
Flirtina Events offers a range of stylish mobile cocktail bars for house parties and private events, including [illuminated LED cocktail bars](https://flirtinaevents.co.uk/outdoor-bar-hire/), [black gloss bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [elegant mirror cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [circular cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/), [rustic bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), and creative [themed bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) such as [tiki bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/), [Gatsby cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/) and [pink cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/pink-mobile-bar-hire/) perfect for hen parties.
Each bar style can be adapted to suit birthdays, hen parties, garden parties, sporting celebrations and relaxed house gatherings, creating a fun and professional drinks feature that complements your home, garden, marquee or outdoor party space.
Our pop-up cocktail bars are frequently used at house parties, birthday celebrations, hen parties, garden parties and outdoor home events, where guests can enjoy freshly prepared cocktails, mocktails and drinks served by professional bartenders throughout the event.
## Cocktail Bartenders for House Parties
Our professional cocktail bartenders prepare a wide selection of drinks including classic cocktails, signature drinks and alcohol-free mocktails designed for private parties.
Guests can enjoy freshly made cocktails, beer, wine and spirits while our bartenders manage the drinks service throughout the evening.
For larger celebrations we can also provide flair bartenders or cocktail waiters to create a lively drinks experience for guests.
## House Party Cocktail Bar Hire Packages
Flirtina Events offers four flexible mobile cocktail bar hire packages for house parties and private events across the UK, suitable for parties at home, birthday parties, hen parties, garden celebrations and outdoor events.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## House Party Bar Hire Service Areas
We provide mobile cocktail bar hire for house parties across the UK including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cheshire,](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/) [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Private Party Bar Hire Services
**• [Birthday Parties](/event-types/birthday-party-bar-hire/) • [Cocktail Masterclass](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Christmas Parties ](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/)• [Hen Nights](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [Outdoor Events](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Sports Events](/event-types/sports-event-bar-hire/) • [Themed Events](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)**
## FAQs
### Do you provide a mobile bar for house parties?
Yes, we can supply a portable mobile cocktail bar with professional bartenders, or work from an existing bar or counter at your home.
### Can you run a cocktail bar for garden or outdoor parties?
Yes, our mobile cocktail bars are regularly used for garden parties, outdoor celebrations and marquee events.
### How many guests can a house party bar serve?
Our house party cocktail bars can cater for small gatherings of around 16 guests through to larger private celebrations with 100+ guests.
### Can you create personalised cocktails for private house parties?
Yes. We can create signature cocktails or personalised drinks menus tailored to your house party, birthday celebration, hen party or private event theme.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Outdoor Bar Hire](https://flirtinaevents.co.uk/outdoor-bar-hire/)
**Published:** November 25, 2023
**Author:** Flirtina Events
**Content:**
# Outdoor Bar Hire
## Mobile Cocktail Bar Hire for Outdoor Events, Garden Parties & Festivals
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/bamboo-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/)
Flirtina Events provides professional outdoor bar hire across the UK, supplying stylish [mobile cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/), portable bars and pop-up event bars for garden parties, marquee events and outdoor celebrations.
Our mobile cocktail bars for outdoor events are regularly used for outdoor weddings, garden parties, corporate hospitality events, festivals and private celebrations, where a professional drinks setup is required.
Each outdoor bar setup includes [professional cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), optional [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), a stylish portable bar and a tailored drinks menu.
Our portable cocktail bars and pop-up event bars can be installed in gardens, terraces, marquees, courtyards and outdoor venue spaces where permanent bars are not available.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Cocktail Bartenders for Outdoor Events
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/grey-wooden-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/curved-mobile-bar-hire/)
Our professional cocktail bartenders prepare a wide selection of drinks including classic cocktails, signature cocktails and alcohol-free mocktails designed for outdoor celebrations.
Guests can enjoy freshly prepared cocktails, beer, wine and spirits while our bartenders manage the drinks service throughout the event.
Outdoor cocktail bars are regularly booked for [outdoor wedding receptions](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [corporate hospitality events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/), [sport events](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/), [festivals](https://flirtinaevents.co.uk/event-types/festival-bar-hire/), and [private celebrations](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/), where a professional drinks service enhances the atmosphere of the event.
For larger outdoor events we can also provide flair bartenders or additional cocktail staff.
## Popular Outdoor & Garden Party Bar Styles
Flirtina Events offers a range of stylish [portable cocktail bars ](https://flirtinaevents.co.uk/bar-counter-hire/)and pop-up event bars suitable for outdoor venues including [illuminated LED cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [black gloss cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [mirror cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [circular cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/), [rustic bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [tiki bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/) and other creative [themed cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/).
These mobile cocktail bars are frequently used for garden parties, outdoor weddings, corporate hospitality events, marquee celebrations and private outdoor events, creating a stylish drinks feature that fits perfectly into outdoor venues, terraces and garden spaces.
Our mobile outdoor cocktail bars allow guests to enjoy freshly prepared cocktails, mocktails and drinks served by professional bartenders while socialising around the bar area.
## Outdoor Cocktail Bar Hire Packages
Flirtina Events offers four flexible mobile cocktail bar hire packages for outdoor events across the UK, suitable for garden parties, outdoor weddings, corporate hospitality events, festivals, military balls and private celebrations.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Outdoor Bar Hire Service Areas
We provide mobile cocktail bar hire for outdoor events and garden parties across the UK, including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cheshire,](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/) [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Outdoor Bar Hire Services
**• [Birthday Parties](/event-types/birthday-party-bar-hire/) • [Corporate Events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Christmas Parties](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Festivals](http://%3Ca%20href=%22https://flirtinaevents.co.uk/event-types/festival-bar-hire/%22%3Efestivals%3C/a%3E) • [Hen Parties](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [House Parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/) • [Military Summer Balls](https://flirtinaevents.co.uk/event-types/military-bar-hire/) • [Sports Events](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/) • [Themed Events](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/) • [Wedding Receptions](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)**
## FAQs
### Can you create personalised cocktails for outdoor events?
Yes. We can create signature cocktails or personalised drinks menus tailored to your outdoor wedding, corporate event or private celebration.
### Do you provide a mobile bar for outdoor events?
Yes, we can supply a portable mobile cocktail bar with professional bartenders for garden parties, outdoor celebrations and marquee events.
### Can you set up a cocktail bar in gardens or marquees?
Yes. Our portable cocktail bars and pop-up event bars are designed for gardens, marquees, terraces and outdoor venues where permanent bar facilities are not available.
### How many guests can an outdoor bar serve?
Our outdoor cocktail bars can cater for small gatherings through to larger celebrations with 100+ guests.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Award Ceremony Bar Hire](https://flirtinaevents.co.uk/event-types/award-ceremony-event-bar-hire/)
**Published:** July 28, 2018
**Author:** Flirtina Events
**Content:**
# Award Ceremony Bar Hire
## Award Ceremony Bar Hire UK \| Mobile Cocktail Bar Hire for Corporate Events & Gala Dinners
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/)[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/)[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
Flirtina Events provides award ceremony bar hire across the UK, specialising in [premium mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for corporate events, gala dinners, awards nights and formal ceremonies.
Our service is designed for high-end events where presentation, timing and consistency are critical, delivering a complete drinks experience including professional [cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/), mobile bar setups, glassware and tailored drinks menus.
We regularly provide bar hire for award ceremonies across a wide range of industries, including corporate business awards, trade awards, TV and media events, university graduations and private award celebrations, supporting events from intimate gatherings through to large-scale productions with 1000+ guests nationwide.
At award ceremonies and gala dinners, the drinks service plays a key role in guest experience and event flow. Our mobile cocktail bars are structured to operate efficiently alongside event schedules, ensuring smooth service during arrivals, intervals and post-ceremony networking.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Professional Bar Hire for Awards Nights, Gala Dinners & Corporate Ceremonies
Our award ceremony bar hire is built around [corporate hospitality](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) standards, making it ideal for gala dinners, black-tie events, business awards and formal evening receptions.
We provide experienced cocktail bartenders and flair bartenders who understand the structure of award events, from welcome drinks and reception service through to high-volume bar service during intervals and post-event celebrations.
For large-scale award ceremonies, we deliver scalable mobile bar setups designed for fast, efficient service without compromising quality, ensuring guests are served smoothly while maintaining a premium drinks experience.
Our services are regularly used for TV award shows, celebrity events, brand activations, [exhibitions](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/), [sports events](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/) and industry award ceremonies, where both visual presentation and service delivery must meet a higher standard.
Every event is different, which is why our [portable cocktail bar hire](https://flirtinaevents.co.uk/bar-counter-hire/) is fully adaptable to your venue, guest numbers and event format.
We can structure the drinks service around your schedule, including welcome drinks on arrival, table service for VIP guests, interval service and full bar operation throughout the evening.
Our cocktail menus can be tailored to match the tone of your event, from classic champagne receptions and premium spirits through to bespoke cocktails and branded drinks designed to enhance the experience.
For high-end ceremonies, we also offer cocktail waiters, branded bar fronts and visually styled setups to ensure the drinks service complements the overall production and atmosphere of the event.
## Popular Bar Styles for Award Ceremonies & Gala Dinners
Flirtina Events offers a range of premium mobile cocktail bars suited to award ceremonies, gala dinners and formal corporate events, including [circular bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/), [LED cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [black gloss bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [mirror bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [white bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/), [branded bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/branded-mobile-bar-hire/) and [themed bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) options.
These mobile bars are designed to complement black-tie environments, stage productions and luxury event venues, creating a refined drinks feature that integrates smoothly into the overall event setup.
For award ceremonies and branded events, bar setups can also be customised with branded panels, bespoke cocktail menus and tailored styling to match the tone and identity of the event.
## Award Ceremony Bar Hire Packages
Flirtina Events offers four flexible award ceremony bar hire packages, designed for corporate events, gala dinners, awards nights and formal ceremonies across the UK.
Our **award ceremony bar hire packages** include professional bartenders, mobile bar setups, glassware and tailored drinks menus, delivering a complete drinks service for both private award events and large-scale productions.
All packages are tailored to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/), ensuring a seamless drinks service aligned with your event format.
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Award Ceremony Bar Hire Service Areas
We provide award ceremony bar hire across the UK, delivering mobile cocktail bar hire for corporate events, gala dinners, awards nights and formal ceremonies in key locations including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Cambridge](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-cambridge/), [Bristol](https://flirtinaevents.co.uk/service-areas/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Award Ceremony Bar Hire Services
**• [Corporate Event Bar Hire](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Gala Dinner Bar Hire](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Festival Event Bar Hire](https://flirtinaevents.co.uk/event-types/festival-bar-hire/) • [Sports Event Bar Hire](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/) • [Wedding Event Bar Hire](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/) • [Military Event Bar Hire](https://flirtinaevents.co.uk/event-types/military-bar-hire/) • [Themed Event Bar Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) • [Private Party Bar Hire](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/)**
## FAQs
### Have you provided bar hire for award ceremonies and gala events before?
Yes. We regularly provide award ceremony bar hire for corporate awards, gala dinners, TV and media events, celebrity award shows and VIP functions across the UK, delivering professional drinks service for both private and large-scale productions.
### Can you create signature cocktails for our award ceremony or branded event?
Yes. We can design bespoke cocktails and mocktails tailored to your award ceremony, including branded drinks, themed menus and signature serves to match the style and identity of your event.
### Do you provide glassware, bar equipment and full setup?
Yes. Our mobile cocktail bar hire includes bar units, professional bartending equipment and glassware as required, with full setup and breakdown handled by our team for a seamless event experience.
### Can you handle high-volume service for large award ceremonies?
Yes. We provide scalable bar hire solutions for large award ceremonies, gala dinners and corporate events, ensuring fast, efficient service while maintaining a premium drinks experience.
### Do you offer drinks service for welcome receptions and intervals?
Yes. We can structure the drinks service around your event schedule, including welcome drinks on arrival, interval service and full bar operation throughout the ceremony and post-event reception.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Ice Bar Hire](https://flirtinaevents.co.uk/bartender-hire-uk/ice-bars/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Ice Bar Hire
## Ice Bar Hire for your Private Party or Corporate Event
Ice Bar Hire also referred to as [**(Ice Sculptures)**](https://flirtinaevents.co.uk/bar-services/ice-sculpture-luge-hire/) are a fantastic way to wow your guest. Ice Bars are the ultimate addition for [weddings](https://flirtinaevents.co.uk/event-services/event-services/weddings-receptions-cocktail-bar-hire/), [birthday parties](https://flirtinaevents.co.uk/event-services/event-services/birthday-party-cocktail-bar-hire/), [exhibitions](https://flirtinaevents.co.uk/event-services/event-services/exhibition-mobile-bar-hire/), [award ceremonies](https://flirtinaevents.co.uk/event-services/event-services/award-ceremonies-event-bar-hire/) and [festivals](https://flirtinaevents.co.uk/event-services/event-services/festival-bar-hire/).
Ice Bar sculptures can contain a logo, name or message within the design or we can freeze actual object inside for effect including personal items. **(We often freeze herbs and fruit in ours)**
[](https://flirtinaevents.co.uk/mobile/ice-bar-hire/)
### Ice Bars Hire Sizes
1 metre, 2 metre, 3 metre (Subject to availability)
### Whats Included with an Ice Bars Hire?
All Ice Bar Sculptures include artwork, a fitted plastic ice drainer with draining tube & uplighter.
### Ice Bar Hire Pricing
Ice Bar Hire Designs can vary drastically so because of this we dont have a set price, but to save anyone wasting anytime, we can confirm that all the ice bars we do are starting from
£900+ Delivery/Setup (Non Refundable Perishable Item)
Reason: The pricing is largely based on the amount demand on the skill & technical equipment required by champion ice carvers, the economic crisis across europe has increased transportation, energy bills, labour & storage facilities dramatically.
### What do you get when you Book an Ice Bar Hire with Flirtina Events ?
- Booking Manager available via email, text and telephone to make sure Ice Design is perfect
- Ice bar delivered and installed professionally for your event in advance
- Ice bar draining trays
### How do we create & deliver Ice Bars?
Creating Ice Bars is incredibly difficult and dangerous, the heavy ice blocks used must be carved accurately at the right temperature using a variety of techniques. Once carved they are then cut into manageable pieces ready to be reassembled upon delivery. During the storage time they are kept in an industrial freezer and double wrapped in bubble wrap insuring they arrive to you in top condition.
We only have 2 ice sculptors who create all of our ice bars so we highly recommend bookings come with notice for this product to avoid disappointment.
####
#### Extra Bartending Services
- [Ice Sculpture Hire](https://flirtinaevents.co.uk/bar-services/ice-sculpture-luge-hire/) – wow guests with ice luges or ice sculptures.
- [Mobile Bar Hire](https://flirtinaevents.co.uk/bar-services/mobile-cocktail-bar-hire/)– recommended for all events allowing staff to serve more efficiently.
- [Professional Bartender Hire](https://flirtinaevents.co.uk/bar-hire-services/cocktail-bartender-hire/)[ ](https://flirtinaevents.co.uk/bar-services/cocktail-mixologist-private-barman-hire/)– bartenders that can create bespoke cocktails for guests specific taste.
- [Glassware Hire ](https://flirtinaevents.co.uk/bar-services/cocktail-glassware-hire/)– stylish glassware for your drinks.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## FAQs
### Do you supply the bartenders as well?
We can supply ice bar hire only or with professional bartenders and glassware as a dry hire or wet hire package.
### What’s the difference between a Ice Bar & an Ice Luge?
An ice bar is to serve and prepare drinks from and an ice luge is an ice feature carved from ice that you can also drinks shots from through a channel running through it.
### Do you cover my area?
Yes. We provide Ice Bar packages across the UK, including the North West, the Midlands, Yorkshire and London.
---
### [Flair Bartender Hire](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Flair Bartender Hire
## Flair Bartender Hire UK \| Flair Mixologists for Events
[](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/)
[](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)
[](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/)
[](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/)
Hire flair bartenders anywhere in the UK, from small private parties to large-scale corporate events and wedding receptions.
Whether you’re planning a high-energy party or a premium event, our flair bartenders bring the perfect balance of performance, speed and precision.
It’s not just about making drinks — it’s about creating a show, engaging your guests and keeping the atmosphere lively from start to finish.
From classic cocktails to bespoke menus, every detail is tailored to your event.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Flair Bartender Hire for Private Parties, Wedding Receptions & Corporate Events
We provide flair bartender hire for everything from [house parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/) and [birthdays](https://flirtinaevents.co.uk/event-types/birthday-party-bar-hire/) to [weddings](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [exhibitions](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/) and [corporate events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/).
Some events need a relaxed, social feel. Others need energy and entertainment. Our flair bartenders adapt to both, performing bottle tricks, engaging guests and maintaining smooth, professional service in homes, venues, marquees and large event spaces.
## Why Hire a Flair Bartender?
A flair bartender doesn’t just serve drinks — they create a live experience for your event.
From bottle flipping and cocktail tricks to guest interaction, flair bartenders bring energy and entertainment while maintaining fast, efficient service.
Perfect for parties, corporate events and brand activations, flair bartenders help create a memorable atmosphere while ensuring drinks are served to a high standard.
## Flexible Flair Bartender Hire Options
Hire a single flair bartender or a full team depending on your event size.
Our services can include bartender-only hire or full packages with [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/), glassware and drinks.
We offer both dry hire and wet hire options, allowing you to choose whether to supply your own ingredients or have everything provided.
## Flair Bartender Hire Packages
Flirtina Events offers flexible flair bartender hire packages across the UK, suitable for private parties, corporate events, weddings and brand activation.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Flair Bartender Hire Service Areas
We provide flair bartender hire across the UK including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cheshire,](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/) [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Flair Bartender Hire Services
**• [Birthday Party Bar Hire](/event-types/birthday-party-bar-hire/) • [Cocktail Masterclass Hire](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Corporate Events Bar Hire](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Christmas Party Bar Hire](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Exhibitions Bar Hire](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/) • [Cocktail Bartender Hire](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/) • [Hen Party Bar Hire](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [Mobile Cocktail Bar Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) • [Outdoor Bar Hire](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Sports Event Bar Hire](/event-types/sports-event-bar-hire/) • [Themed Event Bar Hire](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/) • [Wedding Bar Hire](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)**
## FAQs
### Do you supply the mobile bar with flair bartender hire?
Yes, you can hire flair bartenders only or upgrade to full mobile cocktail bar hire, including bar setup, glassware and drinks packages.
### What is a flair bartender?
A flair bartender is a professional mixologist who combines cocktail making with live entertainment, including bottle flipping, tricks and guest interaction.
### Are flair bartenders suitable for all events?
Flair bartenders are ideal for parties, corporate events and brand activations where entertainment and atmosphere are important.
### How many flair bartenders do I need?
Typically one flair bartender can serve around 40–50 guests, with additional staff recommended for larger or high-volume events.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Cocktail Bartender Hire](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Cocktail Bartender Hire
## Cocktail Bartender Hire UK \| Professional Mixologists for Events
[](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/)
[](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)
[](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/)
Flirtina Events provides cocktail bartender hire and [flair bartender hire](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) across the UK, supplying professional mixologists for private parties, weddings and corporate events, with optional [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/).
Whether you’re planning a small house party or a large-scale event, our cocktail bartenders bring the perfect balance of speed, quality and personality.
It’s not just about making drinks — it’s about keeping the energy flowing, the queues moving and your guests looked after properly.
From classic and signature cocktails to bespoke menus, everything is built around your event.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Cocktail Bartender Hire for Private Parties, Wedding Receptions & Corporate Events
[](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)
[](https://flirtinaevents.co.uk/event-types/birthday-party-bar-hire/)
[](https://flirtinaevents.co.uk/outdoor-bar-hire/)
[](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)
We provide cocktail bartender hire for everything from [house parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/) and [birthdays](https://flirtinaevents.co.uk/event-types/birthday-party-bar-hire/) to [weddings](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [exhibitions](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/) and [corporate events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/).
Some events need a relaxed, social feel. Others need fast, high-volume service. Our mixologists adjust to both, working comfortably in homes, offices, venues, marquees and large event spaces while keeping service smooth and professional.
## Why Hire a Professional Cocktail Bartender?
A professional cocktail bartender doesn’t just make better drinks, they make your whole event run smoother.
Service stays fast during busy periods, every drink is made consistently and guests are looked after properly throughout.
Instead of struggling with drinks or relying on standard bar staff, everything flows as it should, clean, efficient and enjoyable from start to finish.
## Flexible Cocktail Bartender Hire Options
Hire a single cocktail bartender or a full team depending on your event size.
Our services can include bartender-only hire or full packages with [mobile bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/), glassware and drinks.
We offer both dry hire and wet hire options, allowing you to choose whether to supply your own ingredients or have everything provided.
## Cocktail Bartender Hire Packages
Flirtina Events offers four flexible mobile cocktail bar hire packages for house parties and private events across the UK, suitable for parties at home, birthday parties, hen parties, garden celebrations and outdoor events.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Cocktail Bartender Hire Service Areas
We provide cocktail bartender hire for events across the UK including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cheshire,](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/) [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Cocktail Bartender Hire Services
**• [Birthday Party Bar Hire](/event-types/birthday-party-bar-hire/) • [Cocktail Masterclass Hire](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Corporate Events Bar Hire](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Christmas Party Bar Hire](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Exhibitions Bar Hire](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/) • [Flair Bartender Hire](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) • [Hen Party Bar Hire](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [Mobile Cocktail Bar Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) • [Outdoor Bar Hire](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Sports Event Bar Hire](/event-types/sports-event-bar-hire/) • [Themed Event Bar Hire](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/) • [Wedding Bar Hire](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/)**
## FAQs
### What’s included when I hire a cocktail bartender?
Every professional cocktail bartender booking comes with the full cocktail bar kit required to shake and stir your chosen drinks.
### Do you supply the mobile bar as well?
Yes, you can hire bartenders only or upgrade to full **mobile cocktail bar hire** with bar setup, glassware and drinks packages.
### What’s the difference between a cocktail bartender and a flair bartender?
A cocktail bartender focuses on smooth service and well-made drinks. A flair bartender adds more showmanship and visual tricks. For most events, cocktail bartenders are the stronger all-round choice.
### How many guests can one cocktail bartender serve?
A professional cocktail bartender can usually serve around 40–60 guests comfortably, with extra bartenders or a mobile bar setup recommended for larger events.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Sports Event Bar Hire](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/)
**Published:** July 28, 2018
**Author:** Flirtina Events
**Content:**
# Sports Event Bar Hire
## Mobile Cocktail Bar Hire for Sporting Events, VIP Hospitality & Corporate Sports Events
Flirtina Events provides professional sports event bar hire and [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for sporting events and sports hospitality events across the UK, delivering stylish portable bars, experienced [cocktail mixologists](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/) and premium drinks for spectators, VIP guests and corporate hospitality areas.
Our mobile cocktail bars are regularly installed at sporting events, stadium hospitality suites, [corporate sports events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/), golf tournaments, football events, rugby matches and large [outdoor sporting celebrations](https://flirtinaevents.co.uk/outdoor-bar-hire/), creating a professional drinks experience for guests.
Whether you are organising a VIP hospitality lounge, corporate sports networking event or private celebration around a major sporting occasion, our mobile cocktail bars provide a stylish and efficient drinks service.
Event organisers can choose from a variety of bar styles including [mirror cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [rustic wooden bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [circular cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) and [modern LED cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), allowing the bar setup to complement the sporting venue, hospitality suite or event theme.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Sports Hospitality Bar Hire for VIP Hospitality Suites & Corporate Sporting Events
[](https://flirtinaevents.co.uk/mobile/bespoke-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile/bespoke-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile/bespoke-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile/bespoke-mobile-bar-hire/)
Corporate sports hospitality events and VIP hospitality suites are some of the most popular occasions for [premium bar services](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) at major sporting events.
Our mobile cocktail bars are frequently used at VIP sports hospitality areas, corporate hospitality suites, sponsor lounges and premium guest viewing areas, providing freshly prepared cocktails, beers, wines and spirits throughout the event.
Professional bartenders ensure smooth service so guests can enjoy the sporting event while networking, entertaining clients and socialising.
These bars are particularly popular for football hospitality events, corporate golf days, rugby hospitality, boxing events, horse racing hospitality, car launches and cricket hospitality events.
## Fan Zone & Large Sporting Event Bar Hire
Major sporting events often include fan zones, outdoor viewing areas and celebration spaces where spectators gather before and after matches.
Our mobile cocktail bars are regularly installed at fan zones, sporting festivals, stadium celebrations and community sports events, providing a lively drinks service for visitors.
Portable bar setups allow our team to install quickly at sports venues, stadium surroundings, outdoor event spaces and temporary hospitality areas.
## Sports Event Cocktail Bar Hire Packages
Flirtina Events offers four flexible mobile cocktail bar hire packages for sporting events across the UK, suitable for corporate hospitality, VIP celebrations and large sporting events.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Sports Event Bar Hire Service Areas
We provide mobile cocktail bar hire for sporting events across the UK including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cheshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/), [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Event Bar Hire Services
**• [Bartender Hire](https://flirtinaevents.co.uk/bartender-hire-uk/) • [Birthday Party Bars](/event-types/birthday-party-bar-hire/) • [Christmas Party Bars](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Cocktail Masterclasses](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Corporate Hospitality Bars](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Hen Party Bars](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [Outdoor Event Bars](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Sports Themed Ice Luges](https://flirtinaevents.co.uk/ice-sculpture-luge-hire/) • [Themed Bars](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)**
## FAQs
### Can you provide cocktail bars for sporting events?
Yes. Our mobile cocktail bars are regularly used at sporting events including football fan zones, golf tournaments, rugby hospitality events and corporate sports celebrations.
### Do you provide bars for sports hospitality events?
Yes. Our bars are ideal for VIP sports hospitality suites, sponsor lounges and corporate entertainment areas.
### Can the bars be installed at outdoor sporting venues?
Yes. Our modular portable bars can be installed quickly at stadium surroundings, sports fields, outdoor venues and temporary hospitality areas.
### Do you provide cocktail bars for golf days and corporate sports hospitality?
Yes. Our cocktail bars are regularly used for corporate golf days, sports hospitality events, sponsor lounges and VIP sporting celebrations across the UK.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Festival Bar Hire](https://flirtinaevents.co.uk/event-types/festival-bar-hire/)
**Published:** July 28, 2018
**Author:** Flirtina Events
**Content:**
# Festival Bar Hire
## Festival Bar Hire UK \| Mobile Cocktail Bar Hire for Festivals & Events
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/circus-themed-bar-hire/)
Flirtina Events is a UK wide festival bar hire company, specialising in [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) for major music festivals, local food festivals, cultural celebrations, seasonal events and immersive themed festival experiences.
Our festival cocktail bar hire service is built for high-volume environments, delivering complete mobile bar setups with [professional cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/), premium glassware and tailored drinks menus designed for continuous service throughout busy public events.
We regularly provide festival bar hire services for large event productions, supporting everything from multi-day festivals and branded activations to independent community events and outdoor celebrations nationwide.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Festival Bar Hire for Music Festivals, Food Festivals & Cultural Events
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/american-diner-themed-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/led-neon-bar-hire/)
Flirtina Events delivers festival bar hire across a wide range of event formats, including UK festivals, independent local festivals, street events, food festivals, [Christmas festivals](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/), [outdoor summer festivals](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) and [culturally themed events](https://flirtinaevents.co.uk/wp-admin/post.php?post=1001&action=edit).
Our mobile cocktail bar hire is designed to integrate smoothly into open-air venues, marquees, courtyards, fields and temporary event spaces, ensuring fast, consistent drinks service while maintaining a strong visual presence.
We also provide festival themed bar hire and branded bar setups for immersive public events, sponsored spaces and seasonal activations where presentation and atmosphere are equally important to the guest experience.
## Popular Festival Bar Styles for Events & Mobile Cocktail Bars
Flirtina Events offers a range of premium mobile cocktail bars for festivals, including [LED bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [black gloss bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [mirror bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [rustic bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [circular bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) and fully [themed festival bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/).
These portable bars are suitable for both large-scale festivals and boutique local events, creating a visually impactful drinks feature while remaining practical for high-volume service.
## Festival Cocktail Bar Hire Packages
Flirtina Events offers four flexible festival cocktail bar hire packages, designed for major UK festivals, local community festivals, cultural celebrations, seasonal events and branded public activations across the UK.
All packages are bespoke to your event location, guest numbers and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Festival Bar Hire Service Areas
We provide festival bar hire across the UK, delivering mobile cocktail bar hire for major festivals, local community events, cultural celebrations and seasonal public activations in key festival locations including [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Bristol](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-bristol/) and beyond.
## Explore Related Festival Bar Hire Services
• [Boutique Private Festival Bar Hire](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/) • [Branded Activation Bar Hire](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) • [Christmas Festival Bar Hire](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Festival Cocktail Masterclass Hire](https://flirtinaevents.co.uk/mobile-cocktail-masterclass-hire/) • [Festival Themed Bar Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) • [Outdoor Festival Bar Hire](https://flirtinaevents.co.uk/event-types/outdoor-bar-hire/) • [Sports Event Bar Hire](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/) • [Themed Festival Bar Hire](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)
## FAQs
### Do you provide festival bar hire for large-scale UK festivals?
Yes. We provide festival bar hire across the UK for large music festivals, food festivals, cultural events and public activations, with mobile cocktail bars built for high-volume service.
### Can you supply multiple mobile bars and staffing for festivals?
Yes. We can supply multiple mobile cocktail bars with experienced bartenders and flair staff, allowing us to manage large crowds and maintain fast, consistent drinks service.
### Can your festival bars operate in outdoor and temporary event spaces?
Yes. Our mobile bars are designed for outdoor festivals, including fields, marquees and temporary event spaces, with setups suited to high footfall environments.
### Do you have experience working at major UK festivals?
Yes. We have delivered festival bar hire across the UK and internationally, including events such as Reading Festival, Glastonbury Festival, V Festival and Download Festival.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Birthday Party Bar Hire](https://flirtinaevents.co.uk/event-types/birthday-party-bar-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Birthday Party Bar Hire
## Birthday Party Bar Hire – Mobile Cocktail Bars for Birthday Celebrations
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/led-neon-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/)
Flirtina Events provides birthday party [mobile cocktail bar hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) across the UK, delivering professional [cocktail bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/), [flair bartenders](https://flirtinaevents.co.uk/bartender-hire-uk/flair-bartender-hire/), stylish portable bars and personalised cocktail menus directly to your event. Whether you are planning an intimate birthday gathering or a large milestone celebration, our mobile cocktail bars bring a professional bar experience to homes, gardens, marquees and private venues.
Our experienced bartenders prepare cocktails fresh to order while guests enjoy a lively, high-quality bar setup designed specifically for private bar hire functions. With flexible bar styles, personalised drinks menus and professional service, Flirtina Events helps turn birthday parties into memorable events.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
## Mobile Cocktail Bar Hire for Birthday Parties
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/pink-mobile-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/bamboo-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/)
[](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/retro-themed-bar-hire/)
Birthday celebrations come in many forms, from relaxed house gatherings to larger milestone events with dozens of guests. Our [portable cocktail bars](https://flirtinaevents.co.uk/bar-counter-hire/) are designed to work in almost any setting, including homes, gardens, marquees and private venues.
Flirtina Events can provide a complete bar setup for your birthday party, including the bar structure, professional bartenders, glassware and cocktail equipment depending on the package selected. This allows hosts to enjoy the event while our team manages the drinks service.
Our mobile cocktail bars are especially popular for milestone birthday parties, where a professional bar adds atmosphere and entertainment to the celebration.
## Popular Birthday Party Bar Styles
Flirtina Events offers a range of stylish mobile cocktail bars suitable for birthday celebrations, including [LED cocktail bars](https://flirtinaevents.co.uk/outdoor-bar-hire/), [black gloss bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/black-mobile-bar-hire/), [mirror bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/silver-mirror-bar-hire/), [curved bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/), [rustic bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) and [themed bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/themed-bar-hire/) such as [tiki bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/hawaiian-themed-tiki-bar-hire/), [Gatsby cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/great-gatsby-themed-bar-hire/) and [pink cocktail bars](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/pink-mobile-bar-hire/) perfect for themed birthday parties.
These portable bars work well for birthday parties at home, garden celebrations and private venue events, creating a fun drinks feature where guests can enjoy cocktails served by professional bartenders.
## Birthday Cocktail Bar Hire Packages
Flirtina Events offers four flexible mobile cocktail bar hire packages for birthdays and private celebrations, providing a complete drinks service including portable bar setup, professional bartenders and tailored drinks menus for your event.
All packages can be tailored depending on guest numbers, location and [drinks menu preferences](https://flirtinaevents.co.uk/drinks-menu/).
☆ Option 1 –
### Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
*Professional bartenders provided, with optional mobile bar and glassware hire.*
☆ Option 2 –
### Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
☆ Option 3 –
### All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
☆ Option 4 –
### Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you*
◆ ◆ ◆
## Birthday Bar Hire Service Areas
We provide mobile cocktail bar hire for birthday parties across the UK including [Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cheshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/), [Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/) and beyond.
## Explore Related Private Party Bar Hire Services
**• [Cocktail Masterclass](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) • [Christmas Parties](https://flirtinaevents.co.uk/event-types/christmas-party-bar-hire/) • [Hen Parties](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/) • [House Parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/) • [Ice Luge Hire](https://flirtinaevents.co.uk/ice-sculpture-luge-hire/) • [Ice Bar Hire](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/ice-bar-hire/) • [Outdoor Parties](https://flirtinaevents.co.uk/outdoor-bar-hire/) • [Sports Events](https://flirtinaevents.co.uk/event-types/sports-event-bar-hire/) • [Themed Events](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/)**
## FAQs
### Can we choose the cocktails for our birthday party?
Yes. Clients can choose from our cocktail menus or create **signature cocktails for their birthday celebration**.
### What milestone birthdays do you cater for?
We regularly provide cocktail bars for 18th, 21st, 30th, 40th and 50th birthday celebrations, as well as other private milestone events and house parties.
### How many guests can your birthday cocktail bars serve?
Our mobile cocktail bars can cater for small gatherings of around 20 guests through to larger parties with over 100 guests.
### Can birthday bars be set up at homes as well as venues?
Yes. Our portable cocktail bars are designed for homes, gardens, marquees and private venues, making them ideal for house parties and private celebrations.
[Request a Quote](https://flirtinaevents.co.uk/contact-us/)
[Discuss a Quote on WhatsApp](https://wa.me/447972803927)
---
### [Mobile Cocktail Bar Hire & Bartender Services UK](https://flirtinaevents.co.uk/flirtina-events-services/)
**Published:** May 4, 2023
**Author:** Flirtina Events
**Content:**
Flirtina Events provides structured [mobile cocktail bar hire](/bar-hire-services/mobile-cocktail-bar-hire/) and professional [cocktail bartender services](/bar-hire-services/cocktail-bartender-hire/) for weddings, corporate events and private celebrations. Established in 2013, we operate nationwide with a carefully selected team of mixologists and event bar specialists.
---
## Mobile Bar Hire
We supply a wide range of professional mobile bar setups including illuminated LED bars, circular and curved bars, rustic wooden bars, mirrored bars and themed event bars. Each installation is delivered with full logistics, setup and clear-down included. Explore our full [mobile cocktail bar hire services](/bar-hire-services/mobile-cocktail-bar-hire/) to view available bar styles and package options.
---
##
## Cocktail Bartender Hire
Our experienced [cocktail bartenders and flair bartenders](/bar-hire-services/cocktail-bartender-hire/) are selected for professionalism, personality and reliability. Available for weddings, corporate functions and private parties, our team delivers structured drinks service with high presentation standards.
---
## Wedding, Corporate & Private Event Bar Hire
We regularly support [wedding receptions](/event-types/wedding-bar-hire/), [corporate events](/event-types/corporate-event-bar-hire/) and [private parties](/event-types/house-party-bar-hire/) with tailored drinks packages and professional mobile bar installations.
---
## Themed Bars & Add-Ons
From LED and neon bar designs to specialist [themed bar hire](/bar-hire-services/themed-bar-hire/), cocktail masterclasses and [ice sculptures and ice luge installations](/bar-hire-services/ice-sculpture-luge-hire/), our services can be tailored to suit your event theme and guest experience.
---
## Nationwide Coverage
Flirtina Events delivers services across the UK with teams positioned in major cities and regions. View our full [service areas](https://flirtinaevents.co.uk/service-areas/) to see where we regularly operate.
---
## Request a Quote
For tailored pricing and availability, please visit our [Request a Quote](/contact-us/) page.
[Request a Quote ](https://flirtinaevents.co.uk/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
---
### [Event Types](https://flirtinaevents.co.uk/event-types/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
> We provide [mobile cocktail bar hire UK](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) wide for a wide range of event types, including [weddings](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [corporate events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/), [private parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/), exhibitions, festivals and themed functions.
>
> Each event type has its own dedicated page outlining bar hire packages, bartender hire options and tailored [drinks menus](https://flirtinaevents.co.uk/drinks-menu/) designed around your venue and guest numbers.
>
> From a single cocktail bartender to a fully managed mobile cocktail bar hire package, we deliver professional event bar hire nationwide.
[Request a Quote ](https://flirtinaevents.co.uk/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
---
### [Flirtina Events History](https://flirtinaevents.co.uk/flirtina-history/)
**Published:** July 11, 2018
**Author:** Flirtina Events
**Content:**
## Origin of Flirtina Events
Flirtina Events was formed in Shrewsbury, Shropshire in 2013 by[ award-winning cocktail mixologist Kurt Lewis.](https://flirtinaevents.co.uk/bar-hire-services/cocktail-bartender-hire/)
By 22 years old, Kurt was already passionate bartender who loved everything hospitality had to offer — travelling, exploring drinks culture, dining out, meeting people and creating new signature cocktails.
What started as passion quickly developed into a deep understanding of customer service, quality control and the psychology behind a great event atmosphere.
Kurt began his management career in restaurants, hotels and bars across the UK before progressing into marketing and PR management for super clubs and cocktail lounges. From there, he moved into the international events industry, managing global projects for highly reputable UK mobile bar companies.
That experience laid the foundation for Flirtina.
Originally, the vision was simple:
Create a small, first-class pop-up cocktail bar service covering the Midlands and North West — bringing professional bartending and atmosphere to areas that lacked quality cocktail venues.
The first events were [birthday parties](https://flirtinaevents.co.uk/event-types/birthday-party-bar-hire/), [hen celebrations](https://flirtinaevents.co.uk/event-types/hens-party-bar-hire/), [cocktail masterclasses](https://flirtinaevents.co.uk/event-types/cocktail-masterclass/) and small private gatherings. Often it was just one or two bartenders with minimal equipment.
Within six months, the professionalism and personality behind Flirtina had begun to travel by word of mouth.
The brand grew faster than expected.
---
## Expansion of Flirtina Events
Within two years, Flirtina Events was delivering [weddings](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [corporate functions](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/), [military balls](https://flirtinaevents.co.uk/event-types/military-bar-hire/), A-listed parties and [themed productions](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/) nationwide.
In 2015, the business relocated to Liverpool to meet demand in the North West.
As events scaled — sometimes hosting 500+ guests simultaneously — investment became essential.
Flirtina expanded into:
- Professional mobile bar structures
- Large-scale glassware collections
- Advanced logistics
- A nationwide network of contracted mixologists and flair bartenders
Growth was organic, driven by demand rather than aggressive scaling.
---
## The Dynamics
Rather than turning into a staffing agency, Kurt deliberately kept control of quality.
Bartenders are personally scouted or recommended by trusted hospitality professionals. If new staff are introduced, they must work alongside approved Flirtina team members until standards are proven.
Reliability comes before numbers.
By 2018, Flirtina Events had completed thousands of events nationwide.
The team now includes:
- 200+ cocktail and flair bartenders
- 40+ cocktail waitresses
- 25+ mobile bar styles
- Thousands of specialist glassware pieces
- Ice luge and sculpture specialists
Travel has played a huge part in shaping the brand. By 2018, Kurt had travelled to over 90 countries, tasting national drinks, studying hospitality cultures and refining service standards.
Those experiences continue to influence new projects and future developments.
---
## The Future of Flirtina Events
Flirtina remains independently driven and founder-led.
Kurt insists the company would be nothing without the trusted team behind it and the loyal customers who return year after year.
The goal remains the same as day one:
Deliver structured, professional, [high-quality mobile cocktail bar hire](https://flirtinaevents.co.uk/bar-hire-services/mobile-cocktail-bar-hire/) — without compromising standards.
[](https://flirtinaevents.co.uk/bar-services/flair-bartender-hire/)
---
## Flirtina Events Bar Hire Packages
We provide four flexible mobile cocktail bar hire options for [weddings](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [corporate events](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [private parties](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/), [outdoor events](https://flirtinaevents.co.uk/outdoor-bar-hire/) and large-scale functions across the UK.
All services can be tailored to guest numbers, location and [drinks selection](https://flirtinaevents.co.uk/drinks-menu/).
### ☆ Option 1 – Customer Supply / Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
Professional bartenders provided, with optional mobile bar and glassware hire.
### ☆ Option 2 – Pre-Paid Drinks / Wet Hire
Pre-pay for a set number of drinks supplied by our team.
Bartenders, mobile bar hire and glassware included where required.
*Additional drinks can be added and charged on the event day upon request.*
### ☆ Option 3 – All-Inclusive Service / Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
Professional bartenders and bar equipment are included.
*T&C’s apply*
### ☆ Option 4 – Licensed Cash Bar / Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
*A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.*
*T&C’s apply*
*\* All booking deposits are £50 & transferable to new dates or locations upon request.*
*\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.*
[Request a Quote ](https://flirtinaevents.co.uk/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
---
### [Reviews](https://flirtinaevents.co.uk/reviews/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
> Read reviews from clients who have booked our mobile cocktail bar hire for private parties, weddings and corporate events since 2013.
>
> Independent ratings on across Google and Trustpilot further reflect our consistent service and professionalism.
>
> You can find more feedback on our social platforms or contact us today to request a tailored quote.
---
### [Mobile Cocktail Bar Hire York](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-york/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire York \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in York
Flirtina Events provides [mobile cocktail bar hire in York](/mobile-cocktail-bar-hire/) and across Yorkshire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, hotel venue, historic venue or marquee across York. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in York
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in York, supporting a wide range of celebrations and professional events throughout the city.
York hosts weddings, private celebrations and corporate events throughout the year, often taking place in historic venues and countryside estates across Yorkshire. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across York frequently include cocktail bars for networking receptions, staff celebrations and brand events, while private house parties benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and event spaces across York and the wider Yorkshire region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – York Service Areas
We provide mobile cocktail bar hire throughout York and surrounding areas across Yorkshire, supporting events in both city venues and private locations.
Our York event coverage regularly includes areas such as Harrogate, Selby, Tadcaster and Malton, along with venues across the wider Yorkshire region.
While this page focuses on York events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Leeds](/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Newcastle](/service-areas/mobile-cocktail-bar-hire-newcastle/), [Lincoln](/service-areas/mobile-cocktail-bar-hire-lincoln/), [Manchester](/service-areas/mobile-cocktail-bar-hire-in-manchester/) and beyond.
## FAQ’s
### Do you cover York venues?
Yes. Flirtina Events provides mobile cocktail bar hire across York and the wider Yorkshire region. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across York and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Worcester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-worcester/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Worcester \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Worcester
Flirtina Events provides [mobile cocktail bar hire in Worcester](/mobile-cocktail-bar-hire/) and across Worcestershire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, countryside venue, hotel venue or marquee across Worcester. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Worcester
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Worcester, supporting a wide range of celebrations and professional events throughout the city and surrounding areas.
Worcester hosts weddings, private celebrations and corporate events throughout the year, often taking place in countryside venues and historic estates across Worcestershire. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Worcester frequently include cocktail bars for networking receptions, staff celebrations and business events, while private house parties and birthday celebrations benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, hotel venues, marquees and event spaces across Worcester and the wider Worcestershire region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Worcester Service Areas
We provide mobile cocktail bar hire throughout Worcester and surrounding areas across Worcestershire, supporting events in both city venues and private locations.
Our Worcester event coverage regularly includes areas such as Malvern, Droitwich Spa, Evesham and Kidderminster, along with venues across the wider Worcestershire region.
While this page focuses on Worcester events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Birmingham](/service-areas/mobile-cocktail-bar-hire-birmingham/), [Gloucester](/service-areas/mobile-cocktail-bar-hire-gloucester/), [Shropshire](/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [Staffordshire](/service-areas/mobile-cocktail-bar-hire-staffordshire/) and beyond.
## FAQ’s
### Do you cover Worcester venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Worcester and the wider Worcestershire region. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients, while wet hire packages include drinks menus and ingredients organised for the event.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties across Worcester and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the service style required.
---
### [Mobile Cocktail Bar Hire Wiltshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-wiltshire/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Wiltshire \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Wiltshire
Flirtina Events provides [mobile cocktail bar hire in Wiltshire](/mobile-cocktail-bar-hire/), supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties across the county.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, countryside venue, hotel venue or marquee across Wiltshire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Wiltshire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Wiltshire, supporting a wide range of celebrations and professional events throughout the county.
Wiltshire hosts weddings, private celebrations and corporate events throughout the year, often taking place in countryside venues, estates and historic locations across the county. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a standard venue bar.
Corporate events across Wiltshire frequently include cocktail bars for networking receptions, staff celebrations and company events, while private house parties and birthday celebrations benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, hotel venues, marquees and event spaces across Wiltshire.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Wiltshire Service Areas
We provide mobile cocktail bar hire throughout Wiltshire, supporting events in both town venues and private locations across the county.
Our Wiltshire event coverage regularly includes areas such as Swindon, Salisbury, Chippenham and Trowbridge, along with venues across the wider county.
While this page focuses on Wiltshire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Bristol](/service-areas/mobile-cocktail-bar-hire-in-bristol/), [Bath](/service-areas/mobile-cocktail-bar-hire-in-bath/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Surrey](/service-areas/mobile-cocktail-bar-hire-surrey/) and beyond.
## FAQ’s
### Do you cover Wiltshire venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Wiltshire including Swindon, Salisbury, Chippenham and surrounding areas.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients, while wet hire packages include drinks menus and ingredients organised for the event.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties across Wiltshire.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the service style required.
---
### [Mobile Cocktail Bar Hire Hereford](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-hereford/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Hereford \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Hereford
Flirtina Events provides [mobile cocktail bar hire in Hereford](/mobile-cocktail-bar-hire/) and across Herefordshire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, countryside venue, hotel venue or marquee across Hereford. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Hereford
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Hereford, supporting a wide range of celebrations and professional events throughout the area.
Hereford and the surrounding countryside host weddings, private celebrations and corporate events throughout the year, often taking place in rural estates and countryside venues across Herefordshire. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a standard venue bar.
Corporate events across Hereford frequently include cocktail bars for networking receptions, staff celebrations and company events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, hotel venues, marquees and event spaces across Hereford and the wider Herefordshire region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Hereford Service Areas
We provide mobile cocktail bar hire throughout Hereford and surrounding areas across Herefordshire, supporting events in both city venues and private locations.
Our Hereford event coverage regularly includes areas such as Leominster, Ross-on-Wye, Ledbury and Bromyard, along with venues across the wider Herefordshire region.
While this page focuses on Hereford events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Worcester](/service-areas/mobile-cocktail-bar-hire-worcester/), [Shropshire](/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [Gloucester](/service-areas/mobile-cocktail-bar-hire-gloucester/)[, Staffordshire](/service-areas/mobile-cocktail-bar-hire-staffordshire/) and beyond.
## FAQ’s
### Do you cover Hereford venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Hereford and the wider Herefordshire region. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients, while wet hire packages include drinks menus and ingredients organised for the event.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties across Hereford and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the service style required.
---
### [Mobile Cocktail Bar Hire Warwickshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-warwickshire/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Warwickshire \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Warwickshire
Flirtina Events provides [mobile cocktail bar hire in Warwickshire](/mobile-cocktail-bar-hire/), supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties across the county.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a countryside venue, historic venue, hotel venue or marquee across Warwickshire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall atmosphere of the event.
## Wedding, Corporate & Private Event Bar Hire in Warwickshire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Warwickshire, supporting a wide range of celebrations and professional events throughout the county.
Warwickshire hosts weddings, private celebrations and corporate events throughout the year, often taking place in countryside estates, historic venues and hotels across the region. Mobile cocktail bars are particularly popular for wedding receptions where couples want a memorable drinks experience that complements the venue.
Corporate events across Warwickshire frequently include cocktail bars for networking receptions, staff celebrations and company events, while private house parties and birthday celebrations benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to countryside venues, outdoor events, hotel venues, marquees and private locations across Warwickshire.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a range of stylish mobile bar setups and themed bar hire options designed to suit the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger events.
These portable bars allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature elements such as ice luges and vodka luges to create a memorable drinks experience.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Warwickshire Service Areas
We provide mobile cocktail bar hire throughout Warwickshire, supporting events in towns, countryside venues and private locations across the county.
Our Warwickshire event coverage regularly includes areas such as Warwick, Stratford-upon-Avon, Leamington Spa and Rugby, along with venues across the wider county.
While this page focuses on Warwickshire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Birmingham](/service-areas/mobile-cocktail-bar-hire-birmingham/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Northampton](/service-areas/mobile-cocktail-bar-hire-northampton/), [Worcester](/service-areas/mobile-cocktail-bar-hire-worcester/) and beyond.
## FAQ’s
### Do you cover Warwickshire wedding venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Warwickshire including Warwick, Stratford-upon-Avon, Leamington Spa and surrounding areas.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire allows clients to supply their own ingredients, while wet hire packages include drinks menus and ingredients organised for the event.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties across Warwickshire.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the service style required.
---
### [Mobile Cocktail Bar Hire Staffordshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-staffordshire/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Staffordshire \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Staffordshire
Flirtina Events provides [mobile cocktail bar hire in Staffordshire](/mobile-cocktail-bar-hire/), supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties across the county.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, hotel venue, countryside venue or marquee across Staffordshire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Staffordshire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Staffordshire, supporting a wide range of celebrations and professional events throughout the county.
Staffordshire hosts weddings, private celebrations and corporate events throughout the year, often taking place in countryside venues and historic estates. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a standard venue bar.
Corporate events across Staffordshire frequently include cocktail bars for networking receptions, staff celebrations and company events, while private house parties and birthday celebrations benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, hotel venues, marquees and event spaces across Staffordshire.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Staffordshire Service Areas
We provide mobile cocktail bar hire throughout Staffordshire, supporting events in both town venues and private locations across the county.
Our Staffordshire event coverage regularly includes areas such as Stoke-on-Trent, Newcastle-under-Lyme, Cannock, Stafford, Lichfield and Tamworth, along with venues across the wider county.
While this page focuses on Staffordshire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Shropshire](/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [Birmingham](/service-areas/mobile-cocktail-bar-hire-in-birmingham/), [Manchester](/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Derbyshire](/service-areas/mobile-cocktail-bar-hire-derbyshire/) and beyond.
## FAQ’s
### Do you cover Staffordshire venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Staffordshire including Stoke-on-Trent, Newcastle-under-Lyme, Cannock and surrounding areas.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients, while wet hire packages include drinks menus and ingredients organised for the event.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties across Staffordshire.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the service style required.
---
### [Mobile Cocktail Bar Hire Scotland](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-scotland/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Luxury Mobile Cocktail Bar Hire Scotland \| Flirtina Events
## Premium Cocktail Bars for Destination Weddings, Corporate Events and Large Scale Private Events in Scotland
Flirtina Events provides premium [mobile cocktail bar hire](/mobile-cocktail-bar-hire/) for luxury events across Scotland, delivering fully managed cocktail bar experiences for destination weddings, corporate hospitality events and large scale private celebrations.
Our Scotland events typically involve full cocktail bar installations, professional bartending teams, premium drinks menus and complete event bar management. These services are designed for large events where hosts want a high quality cocktail experience delivered as part of a professionally organised drinks service.
Due to travel logistics and the scale of events in Scotland, services are focused on full package events rather than small private bookings.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Destination Wedding Bar Hire in Scotland
Scotland is one of the UK’s most popular destination wedding locations, with celebrations often taking place in castles, estates and countryside venues. Flirtina Events provides luxury cocktail bar services designed to complement these venues, offering stylish mobile bars, curated cocktail menus and experienced bartending teams.
Our destination wedding bar hire packages are designed for multi-day wedding celebrations where a professionally managed drinks service is required for welcome events, wedding receptions and evening parties.
◆ ◆ ◆
## Corporate Hospitality & Luxury Events
Flirtina Events also supports large corporate events across Scotland including product launches, hospitality events, brand activations and gala receptions. These events typically require professional bartending teams, premium cocktail menus and efficient service for large guest numbers.
Our cocktail bar installations can be adapted to luxury venues, marquees, estates and large event spaces, delivering a polished drinks service suitable for high-end events.
◆ ◆ ◆
## Full Service Cocktail Bar Packages
Events in Scotland are delivered as complete cocktail bar packages designed for larger scale events.
- Fully installed mobile cocktail bar setups
- Professional cocktail bartending teams
- Curated cocktail menus
- Full bar equipment and setup
- Optional glassware hire and event bar management
Due to the logistics of destination events, bartender-only hire and small dry hire bookings are not typically offered for Scotland events.
◆ ◆ ◆
## Luxury Event Locations in Scotland
Flirtina Events supports destination events throughout Scotland including luxury venues and estates across regions such as:
- Edinburgh
- Glasgow
- Scottish Highlands
- Loch Lomond
- St Andrews
## FAQ’s
### Do you provide mobile cocktail bar hire across Scotland?
Yes. Flirtina Events supports luxury destination weddings and large scale events across Scotland including Edinburgh, Glasgow and countryside venues.
### Do you offer bartender-only hire in Scotland?
Not normally. Due to travel and event logistics, Scotland bookings are typically delivered as full cocktail bar packages for larger events.
### Can you support multi-day wedding celebrations?
Yes. Many Scotland bookings involve destination weddings where cocktail bars are required across multiple event days including welcome parties and wedding receptions.
### Do you work with local event partners?
For larger events we may collaborate with trusted local suppliers and event teams to deliver a seamless service while maintaining the Flirtina Events standard.
### What size events are suitable for Scotland bookings?
Scotland events are best suited to large weddings, corporate hospitality events and luxury private celebrations where a full cocktail bar installation is required.
---
### [Mobile Cocktail Bar Hire Northampton](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-northampton/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Northampton \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Northamptonshire
Flirtina Events provides mobile cocktail bar hire in Northamptonshire and across the surrounding region, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile cocktail bar setups allow hosts to create a fully functioning cocktail bar service almost anywhere, whether the event takes place in a private home, countryside venue, hotel, marquee or corporate space across Northamptonshire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and style of the event.
## Wedding, Corporate & Private Event Bar Hire in Northamptonshire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Northamptonshire, supporting a wide range of celebrations and professional events throughout the county.
Northamptonshire hosts a wide variety of events throughout the year including countryside weddings, corporate functions and private celebrations. Mobile cocktail bars are particularly popular for wedding receptions where couples want a stylish drinks experience without relying on a standard venue bar.
Corporate events across the county frequently include cocktail bars for networking receptions, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Flirtina Events mobile cocktail bars are designed to adapt to a wide range of venues across Northamptonshire, including private estates, hotels, marquees and outdoor event spaces.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), premium [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks Packages, All-Inclusive Wet Hire and Licensed Cash Bars.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Northamptonshire Service Areas
We provide mobile cocktail bar hire throughout Northamptonshire including areas such as Northampton, Towcester, Kettering, Wellingborough, Daventry and surrounding towns.
While this page focuses on Northamptonshire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Milton Keynes](/service-areas/mobile-cocktail-bar-hire-milton-keynes/), [Nottingham](/service-areas/mobile-cocktail-bar-hire-in-nottingham/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Staffordshire](/service-areas/mobile-cocktail-bar-hire-staffordshire/) and beyond.
## FAQ’s
### Do you cover venues across Northamptonshire?
Yes. Flirtina Events provides mobile cocktail bar hire across Northamptonshire including Northampton, Towcester, Kettering and surrounding areas.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients, while wet hire packages provide a fully managed drinks service.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be added depending on guest numbers and service requirements.
---
### [Mobile Cocktail Bar Hire Newcastle](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-newcastle/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Newcastle \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Newcastle
Flirtina Events provides [mobile cocktail bar hire in Newcastle](/mobile-cocktail-bar-hire/) and across the North East, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, city venue, hotel function room or marquee across Newcastle. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall atmosphere of the event.
## Wedding, Corporate & Private Event Bar Hire in Newcastle
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Newcastle, supporting a wide range of celebrations and professional events across the city.
Newcastle hosts a huge variety of events throughout the year, from weddings and private celebrations to corporate functions and networking events. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a standard venue bar.
Corporate events across Newcastle frequently include cocktail bars for staff parties, networking evenings and product launches, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, office spaces, outdoor events, hotel venues, marquees and event spaces across Newcastle and the wider North East.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a range of stylish mobile bar setups and themed bar hire options designed to suit the atmosphere of different events. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger events.
These portable bars allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any space into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature elements such as ice luges and vodka luges to create a memorable drinks experience.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Newcastle Service Areas
We provide mobile cocktail bar hire throughout Newcastle city centre and surrounding areas across Tyne and Wear, supporting events in both city venues and private locations.
Our Newcastle event coverage regularly includes areas such as Jesmond, Gosforth, Heaton and the Quayside, along with venues across Gateshead, Tynemouth and the wider region.
While this page focuses on Newcastle events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [York](/service-areas/mobile-cocktail-bar-hire-york/), [Leeds](/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Manchester](/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Cumbria](/service-areas/mobile-cocktail-bar-hire-lake-district/) and beyond.
## FAQ’s
### Do you cover Newcastle city centre venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Newcastle city centre and the wider North East region. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire typically includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire allows clients to supply their own ingredients, while wet hire packages include drinks menus and ingredients organised for the event.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties across Newcastle and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the service style required.
---
### [Mobile Cocktail Bar Hire Milton Keynes](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-milton-keynes/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Milton Keynes \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Milton Keynes
Flirtina Events provides [mobile cocktail bar hire in Milton Keynes](/mobile-cocktail-bar-hire/) and across Buckinghamshire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office venue, hotel venue, conference space or marquee across Milton Keynes. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Milton Keynes
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Milton Keynes, supporting a wide range of celebrations and professional events throughout the area.
Milton Keynes hosts a wide variety of events including corporate conferences, weddings, private celebrations and large networking events. Mobile cocktail bars are particularly popular for weddings and business events where organisers want a stylish drinks service without relying on a venue’s permanent bar.
Corporate events across Milton Keynes frequently include cocktail bars for product launches, staff celebrations and networking evenings, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and exhibition spaces across Milton Keynes and the wider Buckinghamshire region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Milton Keynes Service Areas
We provide mobile cocktail bar hire throughout Milton Keynes and surrounding areas across Buckinghamshire, supporting events in both city venues and private locations.
Our Milton Keynes event coverage regularly includes areas such as Bletchley, Newport Pagnell, Stony Stratford and Wolverton, along with venues across the wider Buckinghamshire region.
While this page focuses on Milton Keynes events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Northampton](/service-areas/mobile-cocktail-bar-hire-Northampton/), [Hertfordshire](/service-areas/mobile-cocktail-bar-hire-hertfordshire/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Cambridge](/service-areas/mobile-cocktail-bar-hire-cambridge/) and beyond.
## FAQ’s
### Do you cover Milton Keynes venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Milton Keynes and the wider Buckinghamshire region. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Milton Keynes and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Lincoln](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-lincoln/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Lincoln \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Lincolnshire
Flirtina Events provides [mobile cocktail bar hire in Lincolnshire](/mobile-cocktail-bar-hire/) and across the East Midlands, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, countryside venue, hotel venue or marquee across Lincolnshire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Lincolnshire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Lincolnshire, supporting a wide range of celebrations and professional events throughout the county.
Lincolnshire hosts countryside weddings, private celebrations and corporate events throughout the year, often taking place in manor houses, barns and rural estates. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Lincolnshire frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, countryside venues, hotel venues and marquees across Lincolnshire and the wider East Midlands region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Lincolnshire Service Areas
We provide mobile cocktail bar hire throughout Lincolnshire and surrounding areas across the East Midlands.
Our Lincolnshire event coverage regularly includes areas such as Lincoln, Grantham, Stamford and Boston, along with venues across the wider county.
While this page focuses on Lincolnshire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Nottingham](/service-areas/mobile-cocktail-bar-hire-in-nottingham/), [Leeds](/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Northampton](/service-areas/mobile-cocktail-bar-hire-Northampton/), [Derbyshire](/service-areas/mobile-cocktail-bar-hire-derbyshire/) and beyond.
## FAQ’s
### Do you cover Lincolnshire venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Lincolnshire and the wider East Midlands. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Lincolnshire and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Lancashire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-lancashire/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Lancashire \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Lancashire
Flirtina Events provides [mobile cocktail bar hire in Lancashire](/mobile-cocktail-bar-hire/) and across the North West, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or countryside venue across Lancashire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Lancashire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Lancashire, supporting a wide range of celebrations and professional events throughout the county.
Lancashire hosts countryside weddings, private celebrations and corporate events throughout the year. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Lancashire frequently include cocktail bars for networking evenings and staff celebrations, while private parties benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and countryside venues across Lancashire and the wider North West.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Lancashire Service Areas
We provide mobile cocktail bar hire throughout Lancashire and surrounding areas across the North West, supporting events in both venue locations and private locations.
Our Lancashire event coverage regularly includes areas such as Preston, Blackburn, Burnley and Lancaster, along with venues across the wider county.
While this page focuses on Lancashire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Liverpool](/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Leeds](/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Lake District](/service-areas/mobile-cocktail-bar-hire-lake-district/) and beyond.
## FAQ’s
### Do you cover Lancashire venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Lancashire and the wider North West. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Lancashire and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Lake District](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-lake-district/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Lake District \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in the Lake District
Flirtina Events provides [mobile cocktail bar hire in the Lake District](/mobile-cocktail-bar-hire/) and across Cumbria, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a countryside venue, lakeside hotel, private home or marquee across the Lake District. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall atmosphere of the event.
## Wedding, Corporate & Private Event Bar Hire in the Lake District
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across the Lake District, supporting a wide range of celebrations and events throughout Cumbria.
The Lake District is one of the UK’s most popular wedding destinations, with events taking place in countryside estates, lakeside venues and luxury hotels. Mobile cocktail bars are particularly popular for wedding receptions where couples want a stylish drinks experience that complements the setting.
Corporate events across Cumbria also use cocktail bars for staff parties, networking events and brand launches, while private celebrations such as birthdays and house parties benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to countryside venues, lakeside hotels, outdoor events, marquee weddings and private estates across the Lake District.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a range of stylish mobile bar setups and themed bar hire options designed to suit the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger events.
These portable bars allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature elements such as ice luges and vodka luges to create a memorable drinks experience.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Lake District Service Areas
We provide mobile cocktail bar hire throughout the Lake District and wider Cumbria, supporting events in countryside venues and private locations.
Our Lake District event coverage regularly includes areas such as Windermere, Ambleside, Keswick and Ullswater, along with venues across the wider Cumbria region.
While this page focuses on Lake District events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Lancashire](/service-areas/mobile-cocktail-bar-hire-lancashire/), [Leeds](/service-areas/mobile-cocktail-bar-hire-in-leeds/), [York](/service-areas/mobile-cocktail-bar-hire-york/), [Newcastle](/service-areas/mobile-cocktail-bar-hire-newcastle/), and beyond.
## FAQ’s
### Do you cover Lake District wedding venues?
Yes. Flirtina Events provides mobile cocktail bar hire across the Lake District and wider Cumbria including Windermere, Ambleside and Keswick.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire typically includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire allows clients to supply their own ingredients, while wet hire packages include drinks menus and ingredients organised for the event.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and countryside celebrations across the Lake District.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the service style required.
---
### [Mobile Cocktail Bar Hire Kent](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-kent/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Kent \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Kent
Flirtina Events provides [mobile cocktail bar hire in Kent](/mobile-cocktail-bar-hire/) and across the South East, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, countryside venue, hotel venue or marquee across Kent. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Kent
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Kent, supporting a wide range of celebrations and professional events throughout the county.
Kent hosts countryside weddings, private celebrations and corporate events throughout the year, often taking place in manor houses, vineyards and coastal venues. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Kent frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, countryside venues, hotel venues and marquees across Kent and the wider South East region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Kent Service Areas
We provide mobile cocktail bar hire throughout Kent and surrounding areas across the South East.
Our Kent event coverage regularly includes areas such as Maidstone, Canterbury, Ashford and Tunbridge Wells, along with venues across the wider county.
While this page focuses on Kent events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [London](/service-areas/mobile-cocktail-bar-hire-in-london/), [Essex](/service-areas/mobile-cocktail-bar-hire-essex/), [Surrey](/service-areas/mobile-cocktail-bar-hire-surrey/), [Hertfordshire](/service-areas/mobile-cocktail-bar-hire-hertfordshire/) and beyond.
## FAQ’s
### Do you cover Kent venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Kent and the wider South East. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Kent and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Ireland](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-ireland/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Luxury Mobile Cocktail Bar Hire Ireland \| Flirtina Events
## Premium Cocktail Bars for Destination Weddings, Corporate Events and Luxury Private Events in Ireland
Flirtina Events provides premium [mobile cocktail bar hire](/mobile-cocktail-bar-hire/) for luxury events across Ireland, delivering fully managed cocktail bar experiences for destination weddings, corporate hospitality events and large scale private celebrations.
Our Ireland events typically involve complete cocktail bar installations, professional bartending teams, curated drinks menus and full event bar management. These services are designed for high-end events where hosts want a luxury cocktail experience delivered as part of a professionally organised drinks service.
Due to travel logistics and the scale of destination events, services in Ireland are focused on full event packages rather than small private bookings.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Destination Wedding Bar Hire in Ireland
Ireland is one of Europe’s most popular destination wedding locations, with celebrations taking place in castles, countryside estates and luxury venues across the country. Flirtina Events provides stylish cocktail bar services designed to complement these venues, offering elegant mobile bar installations, curated cocktail menus and professional bartending teams.
Our destination wedding bar hire services are suited to multi-day celebrations where cocktail bars are required for welcome parties, wedding receptions and evening events.
◆ ◆ ◆
## Corporate Hospitality & Luxury Events
Flirtina Events also supports large corporate events across Ireland including brand launches, hospitality events, product showcases and gala receptions. These events typically require professional bartending teams, premium cocktail menus and efficient service for large guest numbers.
Our cocktail bar installations can be adapted to luxury venues, estates, hotels and marquee events across Ireland.
◆ ◆ ◆
## Full Service Cocktail Bar Packages
Events in Ireland are delivered as full cocktail bar packages designed for larger scale events.
- Fully installed mobile cocktail bar setups
- Professional cocktail bartending teams
- Curated cocktail menus
- Full bar equipment and setup
- Optional glassware hire and event bar management
Due to travel logistics, bartender-only hire and small dry hire bookings are not typically offered for Ireland events.
◆ ◆ ◆
## Luxury Event Locations in Ireland
Flirtina Events supports destination events throughout Ireland including luxury venues and estates across regions such as:
- Dublin
- Galway
- Killarney
- Cork
- Cliffs of Moher region
## FAQ’s
### Do you provide cocktail bar hire across Ireland?
Yes. Flirtina Events supports luxury destination weddings and large scale events across Ireland including Dublin, Galway, Cork and countryside venues.
### Do you offer bartender-only hire in Ireland?
No. Ireland bookings are typically delivered as full cocktail bar packages designed for larger destination events.
### Can you support multi-day wedding celebrations?
Yes. Many Ireland bookings involve destination weddings where cocktail bars are required across multiple days including welcome events and wedding receptions.
### Do you work with local event partners?
For larger events we may collaborate with trusted regional suppliers to ensure seamless delivery while maintaining the Flirtina Events standard.
### What type of events are suitable for Ireland bookings?
Ireland bookings are best suited to destination weddings, luxury private events and corporate hospitality where a full cocktail bar installation is required.
---
### [Mobile Cocktail Bar Hire in Nottingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-nottingham/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Nottingham \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Nottingham
Flirtina Events provides mobile cocktail bar hire in Nottingham and across Nottinghamshire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar service almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or event venue across Nottingham. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Nottingham
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Nottingham, supporting a wide range of celebrations and professional events throughout the city.
Nottingham hosts a wide variety of events throughout the year including weddings, corporate functions and private celebrations. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a standard venue bar.
Corporate events across Nottingham frequently include cocktail bars for networking receptions, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Flirtina Events mobile cocktail bars are designed to adapt to a wide range of venues across Nottingham, from private homes and hotels to outdoor garden parties, marquees and exhibition spaces throughout Nottinghamshire.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks Packages, All-Inclusive Wet Hire and Licensed Cash Bars.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Nottingham Service Areas
We provide mobile cocktail bar hire throughout Nottingham city centre and across the wider Nottinghamshire region.
While this page focuses on Nottingham events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including **West Bridgford, Beeston, Arnold, Carlton, Hucknall, Mansfield, Newark-on-Trent and Worksop**, with regular bookings across [Lincoln](/service-areas/mobile-cocktail-bar-hire-lincoln/), [Leeds](/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Staffordshire](/service-areas/mobile-cocktail-bar-hire-staffordshire/), [Derbyshire](/service-areas/mobile-cocktail-bar-hire-derbyshire/) and beyond.
## FAQ’s
### Do you cover Nottingham city centre venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Nottingham city centre and the wider Nottinghamshire region.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients, while wet hire packages provide a fully managed drinks service.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be added depending on guest numbers and service requirements.
---
### [Mobile Cocktail Bar Hire in North Wales](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-north-wales/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire North Wales \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in North Wales
Flirtina Events provides [mobile cocktail bar hire in North Wales](/mobile-cocktail-bar-hire/), supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties across the region.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a countryside venue, coastal location, private home, hotel venue or marquee across North Wales. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in North Wales
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across North Wales, supporting a wide range of celebrations and professional events throughout the region.
North Wales is home to stunning wedding venues, coastal celebrations and countryside events throughout the year. Mobile cocktail bars are particularly popular for wedding receptions where couples want something memorable that complements the venue setting.
Corporate events across North Wales often include cocktail bars for networking receptions, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to countryside venues, hotels, coastal venues, outdoor garden parties, marquees and private properties across North Wales and surrounding areas.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – North Wales Service Areas
We provide mobile cocktail bar hire throughout North Wales, supporting events in both venue locations and private properties across the region.
Our North Wales event coverage regularly includes areas such as Wrexham, Llandudno, Conwy and Bangor, along with venues across the wider North Wales region.
While this page focuses on North Wales events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Chester](/service-areas/mobile-cocktail-bar-hire-in-chester/), [Liverpool](/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Shropshire](/service-areas/mobile-cocktail-bar-hire-in-shropshire/) and Mid Wales beyond.
## FAQ’s
### Do you cover North Wales wedding venues?
Yes. Flirtina Events provides mobile cocktail bar hire across North Wales wedding venues and countryside locations. Share your venue postcode and event details and we will confirm setup logistics.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across North Wales and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Gloucester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-gloucester/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Gloucester \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Gloucestershire
Flirtina Events provides [mobile cocktail bar hire in Gloucestershire](/mobile-cocktail-bar-hire/) and across the South West, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, countryside venue, hotel venue or marquee across Gloucestershire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Gloucestershire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Gloucestershire, supporting a wide range of celebrations and professional events throughout the county.
Gloucestershire hosts countryside weddings, private celebrations and corporate events throughout the year, often taking place in Cotswold venues, manor houses and rural estates. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Gloucestershire frequently include cocktail bars for networking evenings and staff celebrations, while private house parties benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, countryside venues, hotel venues and marquees across Gloucestershire and the wider South West.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups including LED cocktail bars, rustic wooden bars, mirrored cocktail bars and circular cocktail bars designed to match the atmosphere of each event.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire and Licensed Cash Bar.
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Gloucestershire Service Areas
We provide mobile cocktail bar hire throughout Gloucestershire and surrounding areas across the South West.
Our Gloucestershire event coverage regularly includes areas such as Cheltenham, Gloucester, Cirencester and Stroud.
While this page focuses on Gloucestershire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Bristol](/service-areas/mobile-cocktail-bar-hire-in-bristol/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Worcester](/service-areas/mobile-cocktail-bar-hire-worcester/), [Wiltshire](/service-areas/mobile-cocktail-bar-hire-wiltshire/) and beyond.
## FAQ’s
### Do you cover Gloucestershire venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Gloucestershire and the wider South West.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders and equipment.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own ingredients. Wet hire packages are suitable if you prefer everything organised.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be added depending on guest numbers.
---
### [Mobile Cocktail Bar Hire Derbyshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-derbyshire/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Derbyshire \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Derbyshire
Flirtina Events provides [mobile cocktail bar hire in Derbyshire](/mobile-cocktail-bar-hire/) and across the Midlands, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or countryside venue across Derbyshire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Derbyshire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Derbyshire, supporting a wide range of celebrations and professional events throughout the county.
Derbyshire hosts weddings, private celebrations and corporate events throughout the year, often taking place in countryside venues, manor houses and converted barns. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Derbyshire frequently include cocktail bars for networking receptions, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and countryside venues across Derbyshire and the wider Midlands region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Derbyshire Service Areas
We provide mobile cocktail bar hire throughout Derbyshire and surrounding areas across the Midlands, supporting events in both venue locations and private locations.
Our Derbyshire event coverage regularly includes areas such as Derby, Chesterfield, Matlock, Buxton and Bakewell, along with venues across the Peak District and surrounding areas.
While this page focuses on Derbyshire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Nottingham](/service-areas/mobile-cocktail-bar-hire-in-nottingham/), [Leeds](/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Manchester](/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Birmingham](/service-areas/mobile-cocktail-bar-hire-birmingham/) and beyond.
## FAQ’s
### Do you cover Derbyshire venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Derbyshire and the wider Midlands. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Derbyshire and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Cardiff](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-cardiff/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Cardiff \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Cardiff
Flirtina Events provides [mobile cocktail bar hire in Cardiff](/mobile-cocktail-bar-hire/) and across South Wales, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, hotel venue, stadium venue or marquee across Cardiff. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Cardiff
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Cardiff, supporting a wide range of celebrations and professional events across the city.
Cardiff hosts weddings, private celebrations and corporate events throughout the year, often taking place in city venues, hotels and waterfront locations around Cardiff Bay. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Cardiff frequently include cocktail bars for networking receptions, staff celebrations and product launches, while private house parties and birthday celebrations benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, hotel venues, marquees and event spaces across Cardiff and the wider South Wales region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Cardiff Service Areas
We provide mobile cocktail bar hire throughout Cardiff and surrounding areas across South Wales, supporting events in both city venues and private locations.
Our Cardiff event coverage regularly includes areas such as Cardiff Bay, Penarth, Caerphilly and Pontypridd, along with venues across the wider South Wales region.
While this page focuses on Cardiff events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Bristol](/service-areas/mobile-cocktail-bar-hire-in-bristol/), [Bath](/service-areas/mobile-cocktail-bar-hire-in-bath/), [Gloucester](/service-areas/mobile-cocktail-bar-hire-gloucester/), [Hereford](/service-areas/mobile-cocktail-bar-hire-hereford/) and beyond.
## FAQ’s
### Do you cover Cardiff venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Cardiff and the wider South Wales region. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients, while wet hire packages include drinks menus and ingredients organised for the event.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties across Cardiff and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the service style required.
---
### [Mobile Cocktail Bar Hire Berkshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-berkshire/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Berkshire \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Berkshire
Flirtina Events provides mobile cocktail bar hire in Berkshire and across the surrounding region, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile cocktail bar setups allow hosts to create a fully functioning cocktail bar service almost anywhere, whether the event takes place in a private home, countryside venue, hotel, marquee or corporate space across Berkshire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Berkshire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Berkshire, supporting a wide range of celebrations and professional events throughout the county.
Berkshire hosts a wide variety of events throughout the year including countryside weddings, corporate functions and private celebrations. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a standard venue bar.
Corporate events across Berkshire frequently include cocktail bars for networking receptions, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Flirtina Events mobile cocktail bars are designed to adapt to a wide range of venues across Berkshire, including private estates, hotels, marquees and outdoor event spaces.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), premium [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks Packages, All-Inclusive Wet Hire and Licensed Cash Bars.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Berkshire Service Areas
We provide mobile cocktail bar hire throughout Berkshire including areas such as Reading, Windsor, Maidenhead, Newbury and surrounding towns.
While this page focuses on Berkshire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [London](/service-areas/mobile-cocktail-bar-hire-in-london/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/),[ Bristol](/service-areas/mobile-cocktail-bar-hire-in-bristol/), [Surrey](/service-areas/mobile-cocktail-bar-hire-surrey/) and beyond.
## FAQ’s
### Do you cover venues across Berkshire?
Yes. Flirtina Events provides mobile cocktail bar hire across Berkshire including Reading, Windsor, Maidenhead and surrounding areas.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients, while wet hire packages provide a fully managed drinks service.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be added depending on guest numbers and service requirements.
---
### [Mobile Cocktail Bar Hire Bath](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-bath/)
**Published:** March 6, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Bath \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Bath
Flirtina Events provides [mobile cocktail bar hire in Bath](/mobile-cocktail-bar-hire/) and across Somerset, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, hotel venue, historic venue or marquee across Bath. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Bath
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Bath, supporting a wide range of celebrations and professional events throughout the city.
Bath hosts weddings, private celebrations and corporate events throughout the year, often taking place in historic venues and luxury hotels throughout the city and surrounding countryside. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Bath frequently include cocktail bars for networking receptions, staff celebrations and product launches, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, hotel venues, marquees and event spaces across Bath and the surrounding Somerset countryside.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Bath Service Areas
We provide mobile cocktail bar hire throughout Bath and surrounding areas across Somerset, supporting events in both city venues and private locations.
Our Bath event coverage regularly includes areas such as Bathwick, Widcombe, Weston and Larkhall, along with venues across the wider Somerset region.
While this page focuses on Bath events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Bristol](/service-areas/mobile-cocktail-bar-hire-in-bristol/), [Wiltshire](/service-areas/mobile-cocktail-bar-hire-wiltshire/), [Gloucestershire](/service-areas/mobile-cocktail-bar-hire-gloucester/) and [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/).
## FAQ’s
### Do you cover Bath venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Bath and the wider Somerset region. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients, while wet hire packages include drinks menus and ingredients organised for the event.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties across Bath and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Locations](https://flirtinaevents.co.uk/service-areas/)
**Published:** February 25, 2026
**Author:** Flirtina Events
**Content:**
> Flirtina Events provides professional [event bar installations](https://flirtinaevents.co.uk/bar-services/mobile-cocktail-bar-hire/) and [cocktail bartender](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/) services across major cities and regions throughout the UK.
>
> Our regional pages outline location-specific service information, venue considerations and availability.
[Request a Quote ](https://flirtinaevents.co.uk/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
---
### [Portable Bar Counter Hire](https://flirtinaevents.co.uk/bar-counter-hire/)
**Published:** February 19, 2026
**Author:** Flirtina Events
**Content:**
# Bar Counter Hire & Portable Event Counters
## Bar Counter Hire for Events
Hire stylish **portable bar counters** and modular event counters for parties, exhibitions and brand activations. Our counters can be used as **DJ booths**, **sales counters**, **trade show counters**, **pop-up stall counters**, **exhibition counters** or a **coffee & drinks serving counter** depending on your setup.
## DJ Booth & Event Counter Hire
Need a clean, professional looking counter that fits into your venue layout? Our bar counter hire options work brilliantly for DJs, festival-style setups, indoor venues, marquee events and corporate spaces. Counters are freestanding and modular, so we can fit them into homes, offices, halls and commercial venues with ease.
## Sales Counters, Exhibition Stands & Pop-Up Stalls
For [exhibitions](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/), [corporate events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) and product launches, a smart counter makes your activation look organised and premium. Use it for check-in, sampling, retail display, merch, ticketing, brand giveaways, demos or as a main service point for guests.
## Optional Extras
Depending on the counter style, we can provide add-ons such as LED lighting, speed rails, ice storage, non-slip mats and bar caddies. If you’re hiring a counter for drinks service, we can also provide full [mobile bar packages](https://flirtinaevents.co.uk/bar-hire-services/mobile-cocktail-bar-hire/) with staff, glassware and ingredients.
## Nationwide Bar Counter Hire
We provide bar counter hire across the North West, Midlands and beyond, including [Liverpool](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-manchester/), [Birmingham](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-birmingham/), [Leeds](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-leeds/) and [London](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-london/). Nationwide coverage is available for larger bookings.
[REQUEST A QUOTE](https://flirtinaevents.co.uk/contact-us/)
[Discuss Quote on WhatsApp](https://wa.me/447972803927)
## FAQs
**What can your bar counters be used for?** Our counters are commonly hired as DJ booths, exhibition counters, sales counters, pop-up stall counters, check-in desks and serving counters.
**Can we hire counters only, without bartenders?** Yes. You can hire bar counters on their own, or add staff and full drinks service as a complete package.
**Do you offer full mobile bar packages too?** Yes. If you need a staffed drinks service, see our [mobile cocktail bar hire](https://flirtinaevents.co.uk/bar-hire-services/mobile-cocktail-bar-hire/) options.
[Download Bar Counter Choices ](http://flirtinaevents.co.uk/wp-content/uploads/2025/05/Mobile-Bar-Choices.pdf)
---
### [Mobile Smoothie & Juice Bar Hire UK](https://flirtinaevents.co.uk/mobile-smoothie-juice-bar-hire/)
**Published:** February 16, 2026
**Author:** Flirtina Events
**Content:**
Hire a fully equipped mobile smoothie bar for [corporate events](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/), [exhibitions](https://flirtinaevents.co.uk/event-types/exhibition-bar-hire/), conferences, product launches and workplace wellness days. Our smoothie bar hire service brings freshly prepared juices and smoothies directly to your venue, indoors or outdoors served by professional staff with stylish pop up bars to choose from.
## Corporate Smoothie & Juice Bar Hire
Our mobile smoothie bars are made bespoke for your event. Whether you’re hosting a trade show in [Liverpool](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-liverpool/) or [Manchester](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-manchester/), a corporate event in [Birmingham](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-birmingham/), or a university activation in [London](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-london/), we build the setup around your venue and target audience.
Smoothies are prepared live using a mixture of fresh fruit, herbs, spices, juices and premium ingredients. Popular options include:
- Protein Smoothies
- Detox Smoothies
- Branded Corporate Smoothies
- Tropical Fruit Smoothies
We can provide clean, modern mobile bar designs or fully branded smoothie stations for marketing campaigns and product launches.
## Nationwide Smoothie Bar Hire
We provide smoothie bar hire across the [North West](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-leeds/), [Midlands](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire-in-shropshire/) and beyond, including Liverpool, Manchester, Leeds, Birmingham & London with nationwide coverage available for larger corporate or private bookings.
#### **[REQUEST A QUOTE](https://flirtinaevents.co.uk/contact-us/)**
[Discuss Quote on WhatsApp](https://flirtinaevents.co.uk/contact-us/)
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## FAQs
Do you supply the Ingredients? Yes we supply all fresh fruit and ingredients required for your event.
Can the smoothie bar be branded for corporate events? Yes. We can customise menus and bar fronts to reflect your company branding.
Looing for a cocktail bar hire instead? View our [mobile cocktail bar hire page](https://flirtinaevents.co.uk/bar-hire-services/mobile-cocktail-bar-hire/).
[Download Smoothie Bar Hire Choices](https://flirtinaevents.co.uk/wp-content/uploads/2025/05/Mobile-Bar-Choices.pdf)
---
### [Mobile Cocktail Bar Hire Slough](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-slough/)
**Published:** February 16, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Slough \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Slough
Flirtina Events provides [mobile cocktail bar hire in Slough](/mobile-cocktail-bar-hire/) and across Berkshire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office venue, hotel venue or marquee across Slough. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Slough
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Slough, supporting a wide range of celebrations and professional events throughout the area.
Slough hosts a wide range of corporate events, weddings and private celebrations throughout the year. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a standard venue bar.
Corporate events across Slough frequently include cocktail bars for networking receptions, staff celebrations and company events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and event spaces across Slough and the wider Berkshire region.
[Request A Quote](/contact-us/)
[Discuss Quote on WhatsApp](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/), [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/).
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar.
For additional visual impact many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Slough Service Areas
We provide mobile cocktail bar hire throughout Slough and surrounding areas across Berkshire, supporting events in both city venues and private locations.
Our Slough event coverage regularly includes areas such as Windsor, Maidenhead, Langley and Burnham, along with venues across the wider Berkshire region.
While this page focuses on Slough events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [London](/service-areas/mobile-cocktail-bar-hire-in-london/), [Surrey](/service-areas/mobile-cocktail-bar-hire-surrey/), [Hertfordshire](/service-areas/mobile-cocktail-bar-hire-hertfordshire/), [Berkshire](/service-areas/mobile-cocktail-bar-hire-berkshire/) and beyond.
## FAQ’s
### Do you cover Slough venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Slough and surrounding Berkshire areas.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire allows you to supply your own ingredients, while wet hire packages provide a fully organised drinks service.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and extra bartenders can be arranged depending on guest numbers.
---
### [Mobile Cocktail Bar Hire Essex](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-essex/)
**Published:** February 16, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Essex \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Essex
Flirtina Events provides [mobile cocktail bar hire in Essex](/mobile-cocktail-bar-hire/) and across the surrounding counties, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or countryside venue across Essex. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Essex
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Essex, supporting a wide range of celebrations and professional events throughout the county.
Essex hosts a wide variety of events throughout the year, from countryside weddings and private celebrations to corporate functions and networking events. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Essex frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and event spaces across Essex and the surrounding region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Essex Service Areas
We provide mobile cocktail bar hire across Essex including Chelmsford, Colchester, Brentwood, Basildon and surrounding towns, supporting events in both city venues and private locations.
While this page focuses on Essex events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [London](/service-areas/mobile-cocktail-bar-hire-in-london/), [Cambridge](/service-areas/mobile-cocktail-bar-hire-cambridge/), [Hertfordshire](/service-areas/mobile-cocktail-bar-hire-hertfordshire/), [Kent](/service-areas/mobile-cocktail-bar-hire-kent/) and beyond.
## FAQ’s
### Do you cover Essex wedding venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Essex wedding venues, private estates and countryside locations. Share your venue postcode and event details and we will confirm setup logistics.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Essex and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Surrey](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-surrey/)
**Published:** February 16, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Surrey \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Surrey
Flirtina Events provides [mobile cocktail bar hire in Surrey](/mobile-cocktail-bar-hire/) and across the South East, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, hotel venue, countryside venue or marquee across Surrey.
## Wedding, Corporate & Private Event Bar Hire in Surrey
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Surrey.
Surrey hosts a wide range of countryside weddings, private celebrations and corporate events throughout the year.
Our mobile cocktail bar hire service can adapt to homes, outdoor garden parties, hotel venues, marquees and countryside estates across Surrey.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups including LED cocktail bars, rustic wedding bars, mirrored cocktail bars and circular cocktail bars.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire and Licensed Cash Bar.
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Surrey Service Areas
We provide mobile cocktail bar hire throughout Surrey and surrounding areas across the South East.
Our Surrey event coverage regularly includes Guildford, Woking, Epsom, Farnham, Reigate, Leatherhead and Weybridge.
While this page focuses on Surrey events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [London](/service-areas/mobile-cocktail-bar-hire-in-london/), [Slough](/service-areas/mobile-cocktail-bar-hire-slough/), [Essex](/service-areas/mobile-cocktail-bar-hire-essex/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/) and beyond.
## FAQ’s
### Do you cover Surrey venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Surrey including Guildford, Woking and surrounding towns.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire includes the portable bar setup, professional cocktail bartenders, equipment and glassware where required.
### Can you provide cocktail bars for outdoor events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), garden parties and marquee weddings.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and extra bartenders can be arranged depending on guest numbers.
---
### [Mobile Cocktail Bar Hire Hertfordshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-hertfordshire/)
**Published:** February 16, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Hertfordshire \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Hertfordshire
Flirtina Events provides [mobile cocktail bar hire in Hertfordshire](/mobile-cocktail-bar-hire/) and across surrounding counties, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or countryside venue across Hertfordshire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Hertfordshire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Hertfordshire, supporting a wide range of celebrations and professional events throughout the county.
Hertfordshire hosts a wide variety of events throughout the year, from countryside weddings and private celebrations to corporate functions and networking events. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Hertfordshire frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and event spaces across Hertfordshire and surrounding areas including Watford, St Albans, Hemel Hempstead and Stevenage.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Hertfordshire Service Areas
We provide mobile cocktail bar hire across Hertfordshire including Watford, St Albans, Hemel Hempstead, Hatfield and surrounding towns, supporting events in both city venues and private locations.
While this page focuses on Hertfordshire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [London](/service-areas/mobile-cocktail-bar-hire-in-london/), [Cambridge](/service-areas/mobile-cocktail-bar-hire-cambridge/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Milton Keynes](/service-areas/mobile-cocktail-bar-hire-berkshire/) and beyond.
## FAQ’s
### Do you cover Watford and surrounding areas?
Yes. Flirtina Events provides mobile cocktail bar hire across Watford, St Albans, Hemel Hempstead and the wider Hertfordshire region. Share your venue postcode and event details and we will confirm setup logistics.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Hertfordshire and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Cambridge](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-cambridge/)
**Published:** February 16, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Cambridge \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Cambridge
Flirtina Events provides [mobile cocktail bar hire in Cambridge](/mobile-cocktail-bar-hire/) and across Cambridgeshire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or historic venue across Cambridge. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Cambridge
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Cambridge, supporting a wide range of celebrations and professional events throughout the city.
Cambridge has a vibrant events scene with weddings, private celebrations and corporate events taking place throughout the city and surrounding countryside. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Cambridge frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and exhibition spaces across Cambridge and the wider Cambridgeshire region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Cambridge Service Areas
We provide mobile cocktail bar hire throughout Cambridge city centre and surrounding areas across Cambridgeshire, supporting events in both city venues and private locations.
Our Cambridge event coverage regularly includes areas such as Chesterton, Trumpington, Cherry Hinton, Newnham and Grantchester, along with venues across Ely, St Ives and the wider Cambridge region.
While this page focuses on Cambridge events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Essex](/service-areas/mobile-cocktail-bar-hire-essex/), [London](/service-areas/mobile-cocktail-bar-hire-in-london/), [Hertfordshire](/service-areas/mobile-cocktail-bar-hire-hertfordshire/), [Kent](/service-areas/mobile-cocktail-bar-hire-kent/) and beyond.
## FAQ’s
### Do you cover Cambridge city centre venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Cambridge city centre and the wider Cambridgeshire region. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Cambridge and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Oxford](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-oxford/)
**Published:** February 10, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Oxford \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Oxford
Flirtina Events provides mobile cocktail bar hire in Oxford and across Oxfordshire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile cocktail bar setups allow hosts to create a fully functioning cocktail bar service almost anywhere, whether the event takes place in a private home, historic venue, marquee or corporate space across Oxford. Each mobile bar is delivered with professional bartenders, bar equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and style of the event.
## Wedding, Corporate & Private Event Bar Hire in Oxford
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Oxford, supporting a wide range of celebrations and professional events throughout the city.
Oxford is well known for its historic colleges, elegant venues and academic institutions, making it a popular location for weddings, formal events and private celebrations. Mobile cocktail bars are particularly suited to venues where hosts want a stylish drinks experience without relying on a fixed venue bar.
Corporate events across Oxford frequently include cocktail bars for networking receptions, conferences and staff celebrations, while private house parties and milestone birthdays benefit from a professional drinks service that allows the host to enjoy the event.
Flirtina Events mobile cocktail bars are designed to adapt to a wide range of venues across Oxford, including historic venues, university spaces, marquees, hotels and private homes throughout Oxfordshire.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups designed to complement the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), elegant [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, premium [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) and large [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also choose flair bartender hire or feature elements such as ice luges to create a memorable cocktail experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks Packages, All-Inclusive Wet Hire and Licensed Cash Bars.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Oxford Service Areas
We provide mobile cocktail bar hire throughout Oxford city centre and across the wider Oxfordshire region.
While this page focuses on Oxford events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including **Abingdon, Didcot, Bicester, Witney, Kidlington, Thame, Wallingford, Banbury and Henley-on-Thames**, with regular bookings also across [Gloucestershire](/service-areas/mobile-cocktail-bar-hire-gloucester/), [Warwickshire](/service-areas/mobile-cocktail-bar-hire-warwickshire/), [Berkshire](/service-areas/mobile-cocktail-bar-hire-berkshire/), [Staffordshire](/service-areas/mobile-cocktail-bar-hire-staffordshire/) and beyond.
## FAQ’s
### Do you cover Oxford city centre venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Oxford city centre and throughout Oxfordshire.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire typically includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required.
### Can we book dry hire or a full drinks package?
Yes. Dry hire allows you to supply your own alcohol and ingredients, while wet hire packages provide a fully managed cocktail service.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings and garden parties across Oxfordshire.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire and additional bartenders can be arranged depending on guest numbers and the style of service required.
---
### [Mobile Cocktail Bar Hire Bristol](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-bristol/)
**Published:** February 10, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Bristol \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Bristol
Flirtina Events provides [mobile cocktail bar hire in Bristol](/mobile-cocktail-bar-hire/) and across the South West, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or waterfront venue across Bristol. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Bristol
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Bristol, supporting a wide range of celebrations and professional events throughout the city.
Bristol has a vibrant events scene with weddings, private celebrations and corporate events taking place throughout the city and surrounding countryside. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Bristol frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and exhibition spaces across Bristol and the wider South West.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Bristol Service Areas
We provide mobile cocktail bar hire throughout Bristol city centre and surrounding areas across the South West, supporting events in both city venues and private locations.
Our Bristol event coverage regularly includes areas such as Clifton, Redland, Westbury-on-Trym, Stoke Bishop and Henleaze, along with venues across Bath, Portishead and the wider Bristol region.
While this page focuses on Bristol events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Bath](/service-areas/mobile-cocktail-bar-hire-in-bath/), [Gloucester](/service-areas/mobile-cocktail-bar-hire-gloucester/), [Cardiff](/service-areas/mobile-cocktail-bar-hire-cardiff/), [Cotswold](/service-areas/mobile-cocktail-bar-hire-cotswold) and beyond.
## FAQ’s
### Do you cover Bristol city centre venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Bristol city centre and the wider South West. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Bristol and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire London](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-london/)
**Published:** February 10, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire London \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in London
Flirtina Events provides [mobile cocktail bar hire in London](/mobile-cocktail-bar-hire/) and across Greater London, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, rooftop venue or marquee across London. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in London
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across London, supporting a wide range of celebrations and professional events throughout the capital.
London hosts an enormous variety of events throughout the year, from luxury wedding receptions and private celebrations to corporate networking evenings, product launches and brand events. Mobile cocktail bars are particularly popular where venues want to create a stylish drinks experience without relying on a fixed venue bar.
Corporate events across London frequently include cocktail bars for networking receptions, company celebrations and promotional events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, rooftop venues, outdoor garden parties, hotel venues, marquees and exhibition spaces across London and the wider Greater London region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – London Service Areas
We provide mobile cocktail bar hire throughout London and Greater London, supporting events in both central venues and private locations across the capital.
Our London event coverage regularly includes areas such as Kensington, Chelsea, Canary Wharf and Shoreditch, along with venues across Westminster, Camden and the wider Greater London region.
While this page focuses on London events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Essex](/service-areas/mobile-cocktail-bar-hire-essex/), [Surrey](/service-areas/mobile-cocktail-bar-hire-surrey/), [Slough](/service-areas/mobile-cocktail-bar-hire-slough/), [Hertfordshire](/service-areas/mobile-cocktail-bar-hire-hertfordshire/) and beyond.
## FAQ’s
### Do you cover central London venues?
Yes. Flirtina Events provides mobile cocktail bar hire across central London and the wider Greater London region. Share your venue postcode and event details and we will confirm setup logistics.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across London and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Shropshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/)
**Published:** February 10, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Shropshire \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Shropshire
Flirtina Events provides [mobile cocktail bar hire in Shropshire](/mobile-cocktail-bar-hire/) and across the West Midlands, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or countryside venue across Shropshire. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Shropshire
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Shropshire, supporting a wide range of celebrations and professional events throughout the county.
Shropshire hosts a wide range of weddings, private celebrations and corporate events throughout the year, from countryside venues to town-centre locations. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Shropshire frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and countryside venues across Shropshire and the wider West Midlands.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Shropshire Service Areas
We provide mobile cocktail bar hire throughout Shropshire and surrounding areas across the West Midlands, supporting events in both venue locations and private locations.
Our Shropshire event coverage regularly includes areas such as Shrewsbury, Telford, Ludlow, Oswestry and Bridgnorth, along with venues across the wider county.
While this page focuses on Shropshire events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Birmingham](/service-areas/mobile-cocktail-bar-hire-birmingham/), [Chester](/service-areas/mobile-cocktail-bar-hire-in-chester/), [North Wales](/service-areas/mobile-cocktail-bar-hire-in-north-wales/), [Staffordshire](/service-areas/mobile-cocktail-bar-hire-staffordshire/) and beyond.
## FAQ’s
### Do you cover Shropshire venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Shropshire including Shrewsbury, Telford and surrounding towns. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Shropshire and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Chester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/)
**Published:** February 10, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Chester \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Chester
Flirtina Events provides [mobile cocktail bar hire in Chester](/mobile-cocktail-bar-hire/) and across Cheshire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or historic venue across Chester. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Chester
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Chester, supporting a wide range of celebrations and professional events throughout the city.
Chester has a busy events calendar with weddings, private celebrations and corporate events taking place throughout the city and surrounding countryside. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Chester frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and exhibition spaces across Chester and the wider Cheshire region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Chester Service Areas
We provide mobile cocktail bar hire throughout Chester city centre and surrounding areas across Cheshire, supporting events in both city venues and private locations.
Our Chester event coverage regularly includes areas such as Hoole, Handbridge, Boughton, Upton and Vicars Cross, along with venues across Ellesmere Port, North Wales and the wider Cheshire region.
While this page focuses on Chester events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Liverpool](/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Manchester](/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Shropshire](/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [North Wales](/service-areas/mobile-cocktail-bar-hire-in-north-wales/) and beyond.
---
### [Mobile Cocktail Bar Hire Manchester](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-manchester/)
**Published:** February 10, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Manchester \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Manchester
Flirtina Events provides [mobile cocktail bar hire in Manchester](/mobile-cocktail-bar-hire/) and across Greater Manchester, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, warehouse venue or marquee across Manchester. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Manchester
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** across Manchester, supporting a wide range of celebrations and professional events throughout the city.
Manchester hosts a thriving events scene with weddings, private celebrations and corporate events taking place throughout the city and surrounding areas. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Manchester frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and exhibition spaces across Manchester and the wider Greater Manchester region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Manchester Service Areas
We provide mobile cocktail bar hire throughout Manchester city centre and surrounding areas across Greater Manchester, supporting events in both city venues and private locations.
Our Manchester event coverage regularly includes areas such as Salford, Didsbury, Chorlton and Stockport, along with venues across Bolton, Oldham and the wider Greater Manchester region.
While this page focuses on Manchester events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Liverpool](/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Leeds](/service-areas/mobile-cocktail-bar-hire-in-leeds/), [Chester](/service-areas/mobile-cocktail-bar-hire-in-chester/), [Lancashire](/service-areas/mobile-cocktail-bar-hire-lancashire/) and beyond.
## FAQ’s
### Do you cover Manchester city centre venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Manchester city centre and the wider Greater Manchester region. Share your venue postcode and event details and we will confirm setup logistics.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Manchester and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Leeds](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-leeds/)
**Published:** February 10, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Leeds \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Leeds
Flirtina Events provides [mobile cocktail bar hire in Leeds](/mobile-cocktail-bar-hire/) and across Yorkshire, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or city venue across Leeds. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Leeds
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Leeds, supporting a wide range of celebrations and professional events throughout the city.
Leeds has a vibrant events scene with weddings, private celebrations and corporate events taking place throughout the city and surrounding areas. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Leeds frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and exhibition spaces across Leeds and the wider Yorkshire region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Leeds Service Areas
We provide mobile cocktail bar hire throughout Leeds city centre and surrounding areas across Yorkshire, supporting events in both city venues and private locations.
Our Leeds event coverage regularly includes areas such as Headingley, Roundhay, Chapel Allerton and Horsforth, along with venues across Bradford, Wakefield and the wider West Yorkshire region.
While this page focuses on Leeds events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [York](/service-areas/mobile-cocktail-bar-hire-york/), [Manchester](/service-areas/mobile-cocktail-bar-hire-in-manchester/), [Lincoln](/service-areas/mobile-cocktail-bar-hire-lincoln/) and [Lancashire](/service-areas/mobile-cocktail-bar-hire-lancashire/) beyond.
## FAQ’s
### Do you cover Leeds city centre venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Leeds city centre and the wider Yorkshire region. Share your venue postcode and event details and we will confirm setup logistics.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Leeds and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Birmingham](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-birmingham/)
**Published:** January 5, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Birmingham \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Birmingham
Flirtina Events provides [mobile cocktail bar hire in Birmingham](/mobile-cocktail-bar-hire/) and across the West Midlands, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or exhibition space across Birmingham. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and event style.
## Wedding, Corporate & Private Event Bar Hire in Birmingham
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire ](/event-types/corporate-event-bar-hire/)**and **[private party bar hire](/event-types/house-party-bar-hire/)** in Birmingham, supporting a wide range of celebrations and professional events throughout the city.
Mobile cocktail bars are popular for wedding receptions where couples want something more memorable than a standard venue bar. Corporate events across Birmingham often use cocktail bars for networking receptions, staff celebrations and product launches, while private house parties and birthday celebrations benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and exhibition spaces across Birmingham and the wider West Midlands.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Birmingham Service Areas
We provide mobile cocktail bar hire throughout Birmingham city centre and the surrounding West Midlands, supporting events in both city venues and private locations.
Our Birmingham event coverage regularly includes areas such as Edgbaston, Harborne, Solihull, Sutton Coldfield and surrounding neighbourhoods, along with venues across Wolverhampton, Dudley and the wider region.
While this page focuses on Birmingham events, Flirtina Events also provides mobile cocktail bar hire in other major UK cities including [Nottingham](/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [Shropshire](/service-areas/mobile-cocktail-bar-hire-in-shropshire/), [Oxford](/service-areas/mobile-cocktail-bar-hire-in-oxford/), [Chester](/service-areas/mobile-cocktail-bar-hire-in-chester/) and beyond.
## FAQ’s
### Do you cover Birmingham city centre venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Birmingham city centre and the wider West Midlands. Share your venue postcode, event date and timings and we will confirm travel and setup details.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Birmingham and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and additional bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Mobile Cocktail Bar Hire Liverpool](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/)
**Published:** January 5, 2026
**Author:** Flirtina Events
**Content:**
# Mobile Cocktail Bar Hire Liverpool \| Flirtina Events
## Professional Cocktail Bars for Weddings, Corporate Events and Private Parties in Liverpool
Flirtina Events provides [mobile cocktail bar hire in Liverpool](/mobile-cocktail-bar-hire/) and across Merseyside, supplying stylish portable cocktail bars and experienced [cocktail bartenders](/bartender-hire-uk/cocktail-bartender-hire/) for weddings, corporate events and private parties.
Our mobile bar setups allow hosts to create a fully functioning cocktail bar almost anywhere, whether the event takes place in a private home, office, hotel venue, marquee or waterfront venue across Liverpool. Each mobile cocktail bar is delivered with professional bar staff, equipment and a carefully planned drinks service designed to suit the venue layout, guest numbers and overall style of the event.
## Wedding, Corporate & Private Event Bar Hire in Liverpool
We provide **[wedding reception bar hire](/event-types/wedding-bar-hire/), [corporate event bar hire](/event-types/corporate-event-bar-hire/) and [private party bar hire](/event-types/house-party-bar-hire/)** in Liverpool, supporting a wide range of celebrations and professional events throughout the city.
Liverpool has a lively events scene with weddings, private celebrations and corporate events taking place throughout the city and surrounding areas. Mobile cocktail bars are particularly popular for wedding receptions where couples want something more memorable than a traditional venue bar.
Corporate events across Liverpool frequently include cocktail bars for networking evenings, staff celebrations and brand events, while private house parties and milestone birthdays benefit from a professional drinks service without the host needing to manage the bar themselves.
Our mobile cocktail bar hire service can adapt to homes, offices, outdoor garden parties, hotel venues, marquees and exhibition spaces across Liverpool and the wider Merseyside region.
[Request a Quote ](/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
## Bespoke Mobile Bars & Themed Bar Hire
Flirtina Events offers a variety of stylish mobile bar setups and themed bar hire options designed to match the atmosphere of each event. Clients can choose from modern [LED cocktail bars](/mobile-cocktail-bar-hire/illuminate-led-bar-hire/), [rustic wooden bars](/mobile-cocktail-bar-hire/rustic-mobile-bar-hire/) for weddings, [mirrored cocktail bars](/mobile-cocktail-bar-hire/silver-mirror-bar-hire/) for premium venues and [circular cocktail bars](/mobile-cocktail-bar-hire/round-circular-cocktail-bar-hire/) suited to larger event spaces.
These portable bar setups allow us to create a professional drinks service even in venues without a permanent bar, helping transform almost any location into a fully functioning cocktail bar area.
For additional visual impact, many clients also add flair bartender hire or feature pieces such as ice luges and vodka luges to create a memorable drinks experience for guests.
◆ ◆ ◆
## Flexible Mobile Cocktail Bar Hire Packages
We offer four flexible mobile cocktail bar options depending on the style of service required for the event:
**Dry Hire, Pre-Paid Drinks, All Inclusive Wet Hire** and **Licensed Cash Bar.**
◆ ◆ ◆
★ Option 1:
### Customer Supply
Dry Hire
You supply your own drinks using a tailored shopping list provided by us (if required).
- Professional bartender hire
- Mobile bar hire options
- Glassware hire available
- Setup and breakdown included
- Tailored shopping list guidance
- Full install/breakdown and transportation
★ Option 2:
### Pre-Paid Drinks
Wet Hire
Pre-pay for a set number of drinks supplied by our team.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Pre-selected cocktails, mocktails, spirits, beers & wines included
- Setup and breakdown included
- Full install, breakdown and transportation
Additional drinks can be added and charged on the event day upon request.
★ Option 3:
### All-Inclusive Service
Wet Hire
Pay a fixed price per person for drinks supplied over an agreed service period.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- All-inclusive drinks (up to 6 selected options)
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
★ Option 4:
### Licensed Cash Bar
Wet Hire
Guests purchase drinks individually during the event while our team provides the full bar service.
Professional bartenders and bar equipment included.
A minimum spend of £3,000 applies. Pre-purchased drinks are deducted from this total.
- Professional bartender hire
- Mobile bar hire included (if required)
- Glassware included
- Fully stocked bar with guest requests
- Setup and breakdown included
- Full install, breakdown and transportation
T&Cs apply
\* All booking deposits are £50 & transferable to new dates or locations upon request.
\* Mixed packages are available – if you’re unsure just ask and we’ll guide you.
◆ ◆ ◆
## Event Bar Hire – Liverpool Service Areas
We provide mobile cocktail bar hire throughout Liverpool city centre and surrounding areas across Merseyside, supporting events in both city venues and private locations.
Our Liverpool event coverage regularly includes areas such as Aigburth, Allerton, Woolton and Crosby, along with venues across Wirral, Southport and the wider Merseyside region.
While this page focuses on Liverpool events, Flirtina Events also provides mobile cocktail bar hire in nearby areas including [Chester](/service-areas/mobile-cocktail-bar-hire-in-chester/), [Manchester](/service-areas/mobile-cocktail-bar-hire-in-manchester/), [North Wales](/service-areas/mobile-cocktail-bar-hire-in-north-wales/), [Lancashire](/service-areas/) and beyond.
## FAQ’s
### Do you cover Liverpool city centre venues?
Yes. Flirtina Events provides mobile cocktail bar hire across Liverpool city centre and the wider Merseyside region. Share your venue postcode and event details and we will confirm setup logistics.
### What’s included with mobile cocktail bar hire?
Mobile cocktail bar hire usually includes the portable bar setup, professional cocktail bartenders, bar equipment and glassware where required. Dry hire and full drinks packages are available depending on the type of event.
### Can we book dry hire or a full drinks package?
Yes. Dry hire works well if you would like to supply your own alcohol and ingredients. Wet hire packages are suitable if you prefer the drinks menu and ingredients to be fully organised and managed.
### Can you provide cocktail bars for outdoor or marquee events?
Yes. We regularly provide mobile cocktail bars for [outdoor events](/outdoor-bar-hire/), marquee weddings, garden parties and corporate functions across Liverpool and surrounding areas.
### Can we include glassware hire or additional bartenders?
Yes. Glassware hire can be added to bar packages, and extra bartenders can be arranged depending on guest numbers and the level of service required.
---
### [Thank You](https://flirtinaevents.co.uk/thank-you/)
**Published:** November 28, 2025
**Author:** Flirtina Events
**Content:**
Thankyou for your event enquiry, this has now been received by Flirtina Events successfully.
We will be in touch as soon as possible during office hours, for urgent quotes or to discuss in detail, you can message us.
WhatsApp or Tel +44 797 280 39 27.
**View Online or Download**
[Mobile Bar Hire Themes](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/) ~ [Drinks Menu](https://flirtinaevents.co.uk/drinks-menu/)
☆ Please note bookings are advised to leave at least 2-3 weeks advanced notice to secure bookings.
Our most updated platform is our [Instagram Page ](https://www.instagram.com/flirtinaevents/)
**View**
[UK Service Area](https://flirtinaevents.co.uk/service-areas/)
---
### [Cocktail Glassware Hire](https://flirtinaevents.co.uk/cocktail-glassware-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
## Cocktail Glassware Hire UK (With Bar Packages)
We provide professional cocktail glassware hire across the UK as part of our staffed [mobile cocktail bar hire packages](https://flirtinaevents.co.uk/mobile-cocktail-bar-hire/). This ensures correct quantities, suitable glass styles and smooth logistics for weddings, corporate events and private parties.
For operational and handling reasons, glassware is supplied alongside our bar hire services rather than as a standalone rental.
### UK Glassware Hire Availability & Coverage
Glassware is provided with our staffed bar packages UK wide. We regularly supply glassware to events in [**Shrewsbury, Shropshire**](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-shropshire/)**, [Liverpool, Merseyside](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-liverpool/), [Chester, Cheshire](https://flirtinaevents.co.uk/service-areas/mobile-cocktail-bar-hire-in-chester/)** and beyond when included within a mobile bar booking.
### Cocktail Glassware We Supply
We provide appropriate glass types for your agreed drinks list, including highballs, rocks glasses, martini glasses, wine glasses and champagne flutes, with agreed quantities and service spares built in.
All glassware is cleaned, polished and packed securely in transport crates ready for immediate service at your venue.
## Glassware Hire for Private Parties, Weddings & Corporate Events
Our event glassware hire is typically supplied for [private party bar hire](https://flirtinaevents.co.uk/event-types/house-party-bar-hire/), [wedding bar hire](https://flirtinaevents.co.uk/event-types/wedding-bar-hire/), [corporate event bar hire](https://flirtinaevents.co.uk/event-types/corporate-event-bar-hire/) and [themed cocktail bar hire](https://flirtinaevents.co.uk/event-types/themed-event-bar-hire/).
All glassware options are selected to be durable, efficient to clean and suitable for high-volume professional bar service.
## Glassware Hire Types
#### **Standard Glassware Hire (STG)**
Our standard glassware range reflects the types typically found in pubs, restaurants and high-volume events. We recommend this option for larger functions where speed of service, storage efficiency and reduced breakage risk are priorities.
**Includes:** Shots, Highballs, Pints, Half Pints, Wine Glasses and Champagne Flutes.
#### **Specialist Glassware Hire (SPG)**
Our specialist range includes more refined and stylistic options commonly used in cocktail bars, hotels and premium events. Ideal when presentation and visual impact are key.
**Includes:** Coupe, Martini, Casablanca Highballs, Slings, Hurricane, Colada, Capri, Dimple Pints, Gin Balloon, Tall Wine, Rocks
[Request a Quote ](https://flirtinaevents.co.uk/contact-us/)
[Discuss Quote on WhatsApp ](https://wa.me/447972803927)
### FAQs
**Do you cover beyond Shropshire?** Yes. Glassware is included within our bar hire packages across our wider UK service areas.
**Can we hire glassware only?** Glassware is supplied when booking a staffed bar package to ensure correct quantities, transport handling and collection.
**Do you offer alternatives where glass is not suitable?** Yes. We can provide quality reusable options where venue rules require them.
---
### [Drinks Menu](https://flirtinaevents.co.uk/drinks-menu/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
> Our professional and diverse team of [flair bartenders](https://flirtinaevents.co.uk/bar-hire-services/cocktail-bartender-hire/) and [mixologists](https://flirtinaevents.co.uk/bar-hire-services/flair-bartender-hire/) are committed to creating perfectly balanced drinks for your event.
>
> Over the years, Flirtina bartenders have developed a wide range of mouth-watering, complex cocktails. However, every guest’s taste is different, so our bartenders can modify any cocktail to suit your preferences.
>
> Nearly all of our alcoholic cocktails can be prepared alcohol-free or using 0% spirits.
>
> We can recreate signature, classic or contemporary cocktails upon request. Our website also features an extensive menu organised into popular categories to help you choose.
>
> For Dry Hire packages, we provide simplified shopping lists so clients can easily source ingredients from local supermarkets.
>
> For event service, we recommend selecting 4–6 cocktails for your menu to maintain speed and efficiency. If additional ingredients are available at the bar, our bartenders are usually happy to accommodate alternative requests.
>
> We also offer a curated selection of wines, premium spirits, liqueurs and bottled beers from around the world, available upon request.
>
> Once you’ve selected your cocktails or mocktails, view our [mobile bar hire options](https://flirtinaevents.co.uk/bar-hire-services/mobile-cocktail-bar-hire/), professional [cocktail bartender hire](https://flirtinaevents.co.uk/bar-hire-services/cocktail-bartender-hire/) and [glassware hire](https://flirtinaevents.co.uk/bar-hire-services/cocktail-glassware-hire/) collection to complete your event setup.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Ice Sculpture & Vodka Luge Hire UK](https://flirtinaevents.co.uk/ice-sculpture-luge-hire/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
# Ice Sculpture & Vodka Luge Hire UK
Our professional **ice sculpture hire** and **vodka luge hire** services create high-impact centrepieces for weddings, corporate events and private parties across the UK. Sculptures are custom carved from crystal-clear ice and delivered ready for service.
Many clients book ice installations alongside our [mobile cocktail bar hire](https://flirtinaevents.co.uk/bar-hire-services/mobile-cocktail-bar-hire/) and [cocktail bartender hire](https://flirtinaevents.co.uk/bartender-hire-uk/cocktail-bartender-hire/) services for a complete premium event setup.
## Vodka Luge Hire
A vodka luge is a carved ice sculpture designed to channel spirits through an ice run into a glass. It adds theatre and interaction to weddings, corporate launches and private parties.
**All vodka luges start from £650.**
Pricing depends on carving detail, size, delivery distance and event timing. Branded corporate designs and larger multi-block installations are quoted individually.
Due to specialist carving, transport and installation requirements, we do not offer low-budget or DIY ice hire options.
## Custom Ice Sculpture Designs
We create bespoke ice carvings including initials, themed designs, logo sculptures and branded installations for corporate events. Ice sculptures can be paired with our [cocktail glassware hire](https://flirtinaevents.co.uk/cocktail-glassware-hire/) and full drinks service packages.
## Nationwide Coverage
We provide ice sculpture and vodka luge hire across the UK including Manchester, Liverpool, Cheshire, Birmingham, Leeds, Yorkshire and London. Visit our [service areas page](https://flirtinaevents.co.uk/service-areas/) for full coverage details.
## FAQs
**Can the ice be customised?** Yes — we can carve custom themes, initials or corporate branding.
**Do you deliver nationwide?** Yes — UK-wide delivery is available depending on event logistics
---
### [Christmas Cocktails - Mixed](https://flirtinaevents.co.uk/drinks-menu/christmas-cocktails-ideas/)
**Published:** January 22, 2024
**Author:** Flirtina Events
**Content:**
Our festive Christmas cocktail collection is designed for winter weddings, corporate Christmas parties and private celebrations. From rich winter warmers and spiced classics to sparkling seasonal favourites, our Christmas cocktails bring atmosphere, flavour and theatre to your event.
Whether you’re planning a corporate Christmas party, festive wedding reception or private winter gathering, our mobile cocktail bar service delivers expertly crafted festive drinks across the UK.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Request A Quote](https://flirtinaevents.co.uk/contact-us/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Address hire time
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS
Flirtina Events | Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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---
### [Event Gallery](https://flirtinaevents.co.uk/media-gallery-old/)
**Published:** July 2, 2018
**Author:** Flirtina Events
---
### [Joys of Wine - Mixed](https://flirtinaevents.co.uk/drinks-menu/wine-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Our wine cocktail collection blends red and white wine with fresh fruit and sparkling elements. Ideal for relaxed wedding receptions and summer corporate events.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Designated Drivers – Mocktails](https://flirtinaevents.co.uk/drinks-menu/mocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Our alcohol-free cocktail collection delivers full flavour and presentation without compromise. Perfect for inclusive weddings, corporate events and private celebrations, these mocktails maintain the theatre of a professional mobile bar service.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Treats – Mixed](https://flirtinaevents.co.uk/drinks-menu/dessert-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Rich, indulgent and flavour-led cocktails perfect for winter weddings and themed events. Featuring chocolate and dessert-style serves for guests who enjoy something sweet.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Vintage - Cognac](https://flirtinaevents.co.uk/drinks-menu/cognac-brandy-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Our vintage cocktail collection celebrates timeless cognac and brandy classics. Featuring elegant, spirit-led serves perfect for luxury weddings and corporate events, this menu delivers sophistication and refined flavour
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Mexican Fiesta – Tequila](https://flirtinaevents.co.uk/drinks-menu/mezcal-tequila-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Our Mexican Fiesta cocktail collection celebrates bold tequila flavours, fresh citrus and vibrant spice. Featuring margarita variations, Paloma blends and modern agave creations, these cocktails are perfect for themed parties, summer weddings and high-energy corporate events.
Designed for full mobile cocktail bar hire across the UK, our professional mixologists deliver authentic tequila cocktails with fresh ingredients and premium presentation.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Latest Cocktail - Mixed](https://flirtinaevents.co.uk/drinks-menu/new-cocktail-ideas/)
**Published:** August 2, 2018
**Author:** Flirtina Events
**Content:**
Explore the newest additions to our cocktail menu, featuring modern flavour combinations and contemporary presentation styles perfect for weddings and corporate events.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Bubbles - Sparkling Wine](https://flirtinaevents.co.uk/drinks-menu/champagne-prosecco-cocktail-ideas/)
**Published:** August 2, 2018
**Author:** Flirtina Events
**Content:**
Our sparkling cocktail collection features champagne and prosecco-based drinks ideal for wedding receptions, corporate launches and celebratory occasions. Light, elegant and refined, these cocktails add sparkle to any event.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Berry Fruity – Vodka](https://flirtinaevents.co.uk/drinks-menu/fruity-vodka-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Fresh berry-infused vodka cocktails featuring raspberry, strawberry and cranberry blends. Perfect for summer weddings, garden parties and vibrant event bar hire.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Soul of Cuba & Brazil – Rum - Cachaca](https://flirtinaevents.co.uk/drinks-menu/brazilian-cuban-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Discover vibrant rum and cachaça cocktail ideas inspired by Cuba and Brazil. From daiquiris and mojitos to caipirinhas and tropical rum blends, this collection is perfect for summer parties, themed events and destination-style weddings.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Old School/New Tricks - Mixed](https://flirtinaevents.co.uk/drinks-menu/old-school-classic-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Our Old School cocktail collection celebrates timeless classics that have defined cocktail culture for decades. From Old Fashioned and Manhattan to Whiskey Sour and Negroni, these traditional cocktail favourites deliver balance, depth and refined presentation.
Perfect for weddings, corporate events and luxury private parties, our professional mixologists recreate these iconic classics as part of our mobile cocktail bar hire service across the UK.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Morning Bartender – Mixed](https://flirtinaevents.co.uk/drinks-menu/morning-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Our morning cocktail collection features light, refreshing and sparkling brunch drinks perfect for wedding receptions, corporate daytime events and private celebrations. From mimosas and prosecco blends to citrus-led morning serves, these cocktails bring elegance and energy to daytime gatherings.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Garden of – Gin](https://flirtinaevents.co.uk/drinks-menu/gin-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Explore our curated gin cocktail menu featuring botanical blends, classic gin sours and modern martini variations. Perfect for weddings, private parties and premium mobile bar hire, these gin-based drinks deliver fresh citrus, floral notes and refined flavour profiles.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Long & Strong – Mixed](https://flirtinaevents.co.uk/drinks-menu/long-strong-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Our long and strong cocktail selection features bold, spirit-forward drinks designed for lively celebrations. Including Long Island, ice teas and tall party serves, these cocktails are perfect for private parties, corporate celebrations and vibrant wedding receptions.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
### [Tiki – Rum](https://flirtinaevents.co.uk/drinks-menu/tiki-rum-cocktail-ideas/)
**Published:** July 2, 2018
**Author:** Flirtina Events
**Content:**
Discover vibrant rum and cachaça cocktail ideas inspired by Cuba and Brazil. From daiquiris and mojitos to caipirinhas and tropical rum blends, this collection is perfect for summer parties, themed events and destination-style weddings.
[Download Cocktail Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu.pdf)
[Download Mocktail 0% ABV Menu ](https://flirtinaevents.co.uk/wp-content/uploads/2023/10/Cocktail-Menu-0-ABV-Mocktails.pdf)
---
## Post Grid
### [Blog](https://flirtinaevents.co.uk/post_grid/blog/)
**Published:** December 14, 2019
**Author:** Flirtina Events
---
## Our Gallery
### [Rustic Wooden Bar Hire Chester](https://flirtinaevents.co.uk/gallery/rustic-wooden-bar-hire-chester/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Themed Cocktail Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/themed-cocktail-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Cocktail Bartender Hire Birmingham](https://flirtinaevents.co.uk/gallery/cocktail-bartender-hire-birmingham/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Flair Bartender Hire Liverpool](https://flirtinaevents.co.uk/gallery/flair-bartender-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Hire Cocktail Experts Manchester](https://flirtinaevents.co.uk/gallery/special-occasion-cocktail-services/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Premium Hawaiian Tiki Bar Hire Manchester](https://flirtinaevents.co.uk/gallery/premium-hawaiian-tiki-bar-hire/)
**Published:** January 14, 2023
**Author:** Flirtina Events
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### [Tiki Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/tiki-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Circular Mirror Bar Hire Manchester](https://flirtinaevents.co.uk/gallery/circular-mirror-bar-hire-manchester/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Mexican Tequila Themed Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/mexican-tequila-themed-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Cocktail Mixologist Hire Birmingham](https://flirtinaevents.co.uk/gallery/cocktail-mixologist-hire-birmingham/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Rustic Wooden Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/rustic-wooden-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Corporate Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/corporate-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Hire Cocktail Experts Birmingham](https://flirtinaevents.co.uk/gallery/hire-cocktail-experts-birmingham/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Flair Bartender Hire Manchester](https://flirtinaevents.co.uk/gallery/flair-bartender-hire-manchester/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Exhibition Bartender Hire Birmingham](https://flirtinaevents.co.uk/gallery/exhibition-bartender-hire-birmingham/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Circular Illuminate LED Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/circular-illuminate-led-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Christmas Party Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/christmas-party-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Hire Cocktail Experts Liverpool](https://flirtinaevents.co.uk/gallery/2/)
**Published:** July 2, 2018
**Author:** Flirtina Events
---
### [Party Bartender Hire Manchester](https://flirtinaevents.co.uk/gallery/party-bartender-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Octoberfest Mobile Bar Hire Manchester](https://flirtinaevents.co.uk/gallery/octoberfest-mobile-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Portable Mirror Bar Manchester Hire](https://flirtinaevents.co.uk/gallery/portable-mirror-bar-manchester-hire/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Curved Black Gloss Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/curved-black-gloss-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Science Themed Cocktail Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/science-themed-cocktail-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Signature Cocktails Liverpool](https://flirtinaevents.co.uk/gallery/order-signature-cocktail-creations-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Tequila Bar Hire Liverpool](https://flirtinaevents.co.uk/gallery/tequila-bar-hire-liverpool/)
**Published:** January 14, 2023
**Author:** Flirtina Events
---
### [Book Cocktail Party Services Liverpool](https://flirtinaevents.co.uk/gallery/168/)
**Published:** August 3, 2019
**Author:** Flirtina Events
---
### [Cocktail Waiters Manchester](https://flirtinaevents.co.uk/gallery/3/)
**Published:** July 2, 2018
**Author:** Flirtina Events
---
### [Cocktail Mixologist Hire Shropshire](https://flirtinaevents.co.uk/gallery/195/)
**Published:** January 4, 2020
**Author:** Flirtina Events
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## Feedback
### [Sarah Thorburn, Hen Night, Preston ★★★★★](https://flirtinaevents.co.uk/feedback/sarah-thorburn-hen-night-preston/)
**Published:** October 21, 2021
**Author:** Flirtina Events
**Content:**
If I could leave 6 stars I would! We used flirtina events for a hen do and they were sensational! Kurt made everything from the planning to the setting up was so easy and professional. The bartender & cocktails were amazing and all the girls loved it! I will definitely be using the flirtina team again!
---
### [Mia Barden: Coventry, Birthday Party ★★★★★](https://flirtinaevents.co.uk/feedback/mia-barden-coventry-birthday-party/)
**Published:** June 25, 2021
**Author:** Flirtina Events
**Content:**
I absolutely loved everything about it, it was great and would really recommend. The bar lady was so lovely and energetic which made it 10x better.
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### [Andrew Barker: Hen, Crewe, Cheshire ★★★★★](https://flirtinaevents.co.uk/feedback/andrew-barker-cocktail-party-crewe-cheshire/)
**Published:** April 17, 2021
**Author:** Flirtina Events
**Content:**
Absolutely brilliant the girls had a fab time need to book you again for the engagement party at the house.
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### [Maria Ziadi: Nottingham, Ibiza Themed Birthday ★★★★★](https://flirtinaevents.co.uk/feedback/maria-ziadi-nottingham-ibiza-themed-birthday/)
**Published:** August 13, 2020
**Author:** Flirtina Events
**Content:**
Thanks you so much for delivering the cocktail bar for our Ibiza themed party, our bartender Nigel was awesome, we would definitely book again.
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### [Dianne Reeves: Liverpool: End of Lockdown ★★★★★](https://flirtinaevents.co.uk/feedback/dianne-reeves-liverpool-end-of-lockdown/)
**Published:** August 13, 2020
**Author:** Flirtina Events
**Content:**
Igor our cocktail bartender was simply fantastic, charming, entertaining and most importantly made lovely cocktails, we also attended our friends birthday party a few weeks later to find the same bartender serving drinks and were happy to see nothing had changed.
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### [Juan Lopez: Manchester: Wedding Reception ★★★★★](https://flirtinaevents.co.uk/feedback/juan-lopez-manchester-wedding-reception/)
**Published:** August 13, 2020
**Author:** Flirtina Events
**Content:**
Words cant describe how happy we are to find Fliritna Events, like many our wedding was cancelled with our venue and then we hired a bar company for a marquee wedding instead to have them cancel with us aswel. Kurt from Flirtina took care of our whole drinks service seamlessly on short notice and run the bar professionally on the day aswel even though we discovered he had actually been working all day aswel across country doing similar events, the bar staff were entertaining and very skilful and respectful to all guests, 5 star rating is deserved! We will be booking again, when we can have a wedding ceremony for more than 30 guests.
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### [Camilla Hughes: Stourport on Severn, Worcestershire, Surprise Birthday ★★★★★](https://flirtinaevents.co.uk/feedback/camilla-hughes-stourport-on-severn-worcestershire-surprise-birthday/)
**Published:** August 13, 2020
**Author:** Flirtina Events
**Content:**
I hired Flirtina event for a surprise birthday and they were fabulous. The bartender was brilliant, the bar set up looked fantastic and the cocktails are delicious. I’ve had many comments about how great the day was and how much everyone enjoyed this special twist on the day. Thoroughly recommend.
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### [Connie Millar: Shrewsbury, Shropshire, 30th Anniversary ★★★★★](https://flirtinaevents.co.uk/feedback/connie-millar-shrewsbury-shropshire-30th-anniversary/)
**Published:** August 13, 2020
**Author:** Flirtina Events
**Content:**
I recently used Flirtina Events for a social distanced surprise party for my mum and dads anniversary.
the bar was beautiful , they worked with me to make sure there was drinks that suited everyone. The personalised menu was a lovely touch. They were professional and my parents couldn’t sing the bartenders praises enough.
Living through such strange times right now, it was lovely to be able to have such a amazing, almost normal night with the use of an amazing bar!!
---
### [Dave Beasley: 50th Birthday, Shrewsbury, Shropshire ★★★★★](https://flirtinaevents.co.uk/feedback/50th-birthday-shrewsbury/)
**Published:** April 28, 2015
**Author:** Flirtina Events
**Content:**
I recently used the services of Kurt Lewis from ‘Flirtina Events’ during a 50th birthday party in my garden. I already had own comprehensive cocktail bar, but found that during the parties I hosted, I had little or no time to actually speak and mingle with my guests, spending all my time either making cocktails/drinks for them or manning the pizza oven. Kurt has an amazing repertoire of cocktail recipes and kept my guests continually entertained with his flaring and bar tricks. Such was the demand for his skills/cocktails even after the party was ending, I asked Kurt to extend his contracted time by another hour so we could sample more of the fantastic cocktails he was creating and he was most flexible and agreed without hesitation. I have no hesitation in recommending Kurt from (Flirtina Events) and will definitely use him again whenever I host any further parties. If you are considering having a party and want all the stress of the drink service to be taken off your shoulders, then give them a call. Also, the feedback I received from my guests was amazing regarding the bar service, I got all the kudos without any of the hassle In Summary; An extremely talented Mixologist who is an asset to any event serving cocktails/drinks.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event event? Start
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Kathryn Leach : Hen Party, Warrington, North West ★★★★★](https://flirtinaevents.co.uk/feedback/kathryn-leach-warringtoncheshire-hen-party/)
**Published:** September 15, 2015
**Author:** Flirtina Events
**Content:**
It was absolutely great, all of it was top class it really was and I’m very fussy.
Would not hesitate to recommend.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
date Number Event
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Tracey Need: 50th Birthday Party, Northwich, Cheshire, North West ★★★★★](https://flirtinaevents.co.uk/feedback/tracey-need-northwich-50th-birthday-party/)
**Published:** September 21, 2015
**Author:** Flirtina Events
**Content:**
I’ve been very impressed with Flirtina Events; everything was made very simply, no stress involved and the actual event went extremely well. John was very charming and ensured the evening went smoothly; the cocktails were a big hit with all my guest I would definitely recommend Flirtina Events to friends and business colleagues in the future.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
date another
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
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You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Rana: Wellington, Asian Wedding, Telford, Shropshire ★★★★★](https://flirtinaevents.co.uk/feedback/rana-wellington-asian-wedding-telford-shropshire/)
**Published:** October 12, 2015
**Author:** Flirtina Events
**Content:**
Thank you for the great service you provided us for our event over the weekend. Richard was superb & his cocktails were liked by everyone! He turned up on time & was great to watch while doing flair!!!
We would not hesitate to call for your staff again for future events!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Number time another
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
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Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Kate Huyton : Birthday Party, West Derby, Merseyside ★★★★★](https://flirtinaevents.co.uk/feedback/kate-huyton-birthday-party-west-derby-merseyside/)
**Published:** October 18, 2015
**Author:** Flirtina Events
**Content:**
Thankyou so much for a great service.
Kurt was brilliant and everybody loved him.
Thanks so much, Kate
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Address time \*
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
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### [Alison Griffiths: Birthday Party, Solihull, West Midlands ★★★★★](https://flirtinaevents.co.uk/feedback/alison-griffiths-solihull-birthday-party/)
**Published:** October 28, 2015
**Author:** Flirtina Events
**Content:**
Thanks for all your work at the weekend. My husband had a great day and thoroughly enjoyed all the cocktails.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
Budget Event of
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Samuel Tomkins : Lamborghini Corporate Promotion / Samuel James Events, Stockport, Manchester ★★★★★](https://flirtinaevents.co.uk/feedback/samuel-tomkins-stockport-manchester-lamborghini-corporate-promotion-samuel-james-events/)
**Published:** November 11, 2015
**Author:** Flirtina Events
**Content:**
Many thanks for all your hard work on the night, the cocktails were amazing!
Client is really pleased!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
End Budget date
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Adrienne Critchlow: 50th Birthday Party, Sawbridgeworth, Hertfordshire ★★★★★](https://flirtinaevents.co.uk/feedback/adrienne-critchlow-hertfordshiresawbridgeworth-50th-birthday-party/)
**Published:** November 14, 2015
**Author:** Flirtina Events
**Content:**
Thanks again, your cocktails were all delicious, even if I wasn’t always sure which one I was drinking by the end of the night.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
date Billing/Invoice Uniform
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Daniel Waterford: Christmas Corporate Due, Birmingham, West Midlands ★★★★★](https://flirtinaevents.co.uk/feedback/daniel-waterford-birmingham-christmas-corporate-due/)
**Published:** November 24, 2015
**Author:** Flirtina Events
**Content:**
Once again your bartenders and hostess were an absolute delight. We all had a great time and thanks to all of your team for working so hard and giving us an amazing christmas party. Will be in touch for my wifes birthday party in June.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Start Alt Budget
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Clare Mcguirk: Birthday Party, Lytham St Annes, Lancashire ★★★★★](https://flirtinaevents.co.uk/feedback/clare-mcguirk-lytham-st-annes-lancashire-birthday-party/)
**Published:** November 24, 2015
**Author:** Flirtina Events
**Content:**
My birthday went brilliantly! The barman was fabulous and the cocktails were amazing!
I think I mainly had the little rose in a retro cocktail glasses!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
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You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Start of
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Annabel Stickland: New Years Eve Party, Monk Sherborne, Hampshire ★★★★★](https://flirtinaevents.co.uk/feedback/annabel-stickland-monk-sherborne-hampshire-new-years-eve-party/)
**Published:** January 2, 2016
**Author:** Flirtina Events
**Content:**
I just wanted to say thank you very much for making our New Year great!
Heather was a brilliant Mixologist – very adaptable and a very hard worker!
Thanks for the information you sent us too, so we were very prepared.
We would definitely use you again – thank you.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
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End \* Different
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
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Billing/Invoice Address \*Address Line 1
Address Line 2
City
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Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Michelle Cummings: Hen Party, Ruthin, Denbighshire ★★★★★](https://flirtinaevents.co.uk/feedback/michelle-cummings-ruthin-denbighshire-hen-party/)
**Published:** January 18, 2016
**Author:** Flirtina Events
**Content:**
Booked Flirtina Events for my sisters hen party in Ruthin and they surpassed our expectations.
We had an amazing time and were made to feel very laid back as our bartender was very organised.
We hired a house for 18 women on a hen do and Bran our bartender came to us. He was such a nice guy and even gave the hen a little song at the end which was very sweet. He was very understanding as there was 18 of us so we wanted to make a few cocktails and then decided we would rather have them made and we would just indulge in drinking them. He took it all in his stride and just let us do what we wanted to.
Fab night and would definitely hire these again.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Budget your time
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Catherine Reilly: Hen Party, City Stop Apartments, Greater Manchester ★★★★★](https://flirtinaevents.co.uk/feedback/catherine-reilly-city-stop-apartments-manchester-lancashire-hen-party/)
**Published:** March 5, 2016
**Author:** Flirtina Events
**Content:**
Hired Flirtina events for my twins henny, amazing – was great to be able to get on with all of our games and not have to worry about getting drinks for everyone. We all loved it and Kurt our bartender even joined in on games.
Thanks, everyone had a great time and the cocktails were fantastic!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
time Type
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Claire Podmore: Las Vegas Themed Black Tie Party, Aberdunant Hall & Hotel, Porthmadog, Gwynedd ★★★★★](https://flirtinaevents.co.uk/feedback/claire-podmore-aberdunant-hall-hotel-porthmadog-gwynedd-las-vegas-themed-black-tie-party/)
**Published:** March 14, 2016
**Author:** Flirtina Events
**Content:**
Thankyou so much for Saturday night, the cocktails went down really well and the pictures you sent were great, will be using you again next year or maybe before we have another event.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
time Date Budget
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Becky Holmes: 21st Birthday Party, Alderley Edge, Wilmslow, Cheshire ★★★★★](https://flirtinaevents.co.uk/feedback/becky-holmes-alderley-edge-wilmslow-cheshire-21st-birthday-party/)
**Published:** March 14, 2016
**Author:** Flirtina Events
**Content:**
We all had a great night thank you! Drinks were amazing and so was barman! Thanks a lot
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Type date Budget
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Claire Fuller: 40th Birthday Party, Swilland Mill, Suffolk ★★★★★](https://flirtinaevents.co.uk/feedback/claire-fuller-swilland-mill-suffolk-40th-birthday-party/)
**Published:** June 2, 2016
**Author:** Flirtina Events
**Content:**
We really enjoyed the cocktails and the bartenders company, we will definitely recommend Flirtina in the future.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
event? End Which
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Kim Rogers : 30th Birthday Party, Bedford, Bedfordshire ★★★★★](https://flirtinaevents.co.uk/feedback/kim-rogers-bedford-bedfordshire-30th-birthday-party/)
**Published:** March 31, 2016
**Author:** Flirtina Events
**Content:**
Hired Flirtina for my sons 30th, was very well organised, a good time had by all, Kurt was fantastic very laid back, with excellent communication, so would definitely Book again, it took all the stress out of the party, thank you!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
time another suits
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
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You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Gemma Jones: Hen Party, Conwy, North Wales ★★★★★](https://flirtinaevents.co.uk/feedback/gemma-jones-hen-party-conwy-north-wales/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
I’d like to start off with a huge thank you to Flirtina Events/Kurt from myself and all of the girls, it was a brilliant night. He did a fantastic job entertaining all of us girls & he is a credit to the company. I would recommend Flirtina Events to any hens looking to enjoy delicious cocktails & take part in some fun bar games.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
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Billing/Invoice Address \*Address Line 1
Address Line 2
City
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Number of Guests \*Minimum 20 guests charge for cocktail packages
Date Email Promotional
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Milly Fortune: 30th Birthday Party, Clean Slate Catering, Hungerford, Berkshire ★★★★★](https://flirtinaevents.co.uk/feedback/milly-fortune-clean-slate-catering-hungerford-30th-birthday-party/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Thankyou for everything your team did – the hanbury’s were so happy.
All the drinks, the ice sculpture and both bartenders Liam & Kurt were brilliant.
I can’t thank you enough. You did it again!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Event Delivery Terms
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Aisling Bradley: Cocktail Masterclass, Bridgnorth, Shropshire, West Midland ★★★★★](https://flirtinaevents.co.uk/feedback/aisling-bradley-cocktail-masterclass-bridgnorth-shropshire-west-midland/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
I was really pleased with how the weekend went. Dave was a great host and really kept the girls interested. He also wasn’t too strict, so we mixed in some hen party games too.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Date address? Date
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
Submit
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### [Louise Riddle: Hen Party, Stratford Upon Avon, Staffordshire ★★★★★](https://flirtinaevents.co.uk/feedback/louise-riddle-hen-party-stratford-upon-avon-staffordshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
OMG it was fantastic, John was very good, we all interacted and had good fun, the cocktails were excellent as was John.
The bride to be didn’t know we had hired a cocktail maker and she loved it. All the ladies had so much fun.
Thank you so much and please thank John he was excellent.
I will definitely recommend Flirtina Events.
Send our regards to John and once again a big thank you!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
Date Preferred date
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Becky Phillips: Bespoke Events, Wolverhampton, Staffordshire ★★★★★](https://flirtinaevents.co.uk/feedback/becky-phillips-bespoke-events-wolverhampton-staffordshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
It all went so well and the party was a great success and the girls were great too.
Thank you so much for your help and I will definitely use you again at my next event.
I will recommend your service to anyone who asks me too.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Email Date
Promotional Content
- I would like to receive promotional emails and offers.
Submit
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### [Paul McGonigle: 4 x Corporate Parties, Ringwood, Hampshire ★★★★★](https://flirtinaevents.co.uk/feedback/paul-mcgonigle-4-x-corporate-parties-ringwood-hampshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Incredible night – everyone thought you were the highlight! We will definitely use you again.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Start time
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Matthew Johnson : RAF Military Base, Ilchester, Somerset ★★★★★](https://flirtinaevents.co.uk/feedback/matthew-johnson-raf-military-base-ilchester-somerset/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Liam immediately took charge of his allocated area and within a short space of time he was already serving customers. Throughout his shift the queue grew and grew and Liam coped with the pressure extremely well and continued to offer a professional service – his drinks were constantly being praised showing that the quality was still being mainted despite the numbers of guests. He also continued to work an extra 20 minutes past his allocated time just in order to keep the clients happy – which he did. It was clear that Liam actively engaged throughout the event with everyone who spoke to him and was a true credit to the Flirtina Events. I would not hesitate to use his services in the future.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Alt Business
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
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You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Charlotte Howell: Hen Party, Bala, Wales ★★★★★](https://flirtinaevents.co.uk/feedback/charlotte-howell-hen-party-bala-wales/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Kurt was flexible with how we wanted the evening to go and was attentive to our needs. We would definitely recommend Flirtina Events for their professionalism and experienced staff.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
End another time
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
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Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Grant Lees: Leaving Party, C21, Peach Tree Restaurant, Shrewsbury ★★★★★](https://flirtinaevents.co.uk/feedback/grant-lees-leaving-party-c21-peach-tree-restaurant-shrewsbury/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Your cocktails were an absolute credit to you – huge group of people, with different tastes and expectations, all extremely happy and pleasantly challenged by your exceptional creations – best drinks ever! Well Done!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
address? another Find
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
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### [Ted Hinson: 90th Birthday Party, Ludlow, Shropshire, ★★★★★](https://flirtinaevents.co.uk/feedback/ted-hinson-90th-birthday-party-ludlow-shropshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Best Birthday in over 20 years. Marvellous!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Date Budget Date
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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- I would like to receive promotional emails and offers.
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### [Olivia & David: 20th Anniversary, Chester, Cheshire ★★★★★](https://flirtinaevents.co.uk/feedback/olivia-david-20th-anniversary-chester-cheshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
There’s a lot to be said about Flirtina Events. They made our garden look fabulous with the mobile bar as the centerpiece for our party. All of our guests were delighted with the variety of drinks they had to choose from and even though we had only hired John & Kurt for 3 hours as Mixologist they had to hesitation to extend their stay by another 2 hours with some tom cruise flair. Both Bartenders fitted in with our Italian theme & were really entertaining throughout the night with their bar jokes & customer banter. When we run out of Limes & Ice the Bartenders were nice enough to collect some Ingredients from the supermarket just because they didn’t want our party to come to a stop. We can honestly say we found this act to be outstanding service & after all the years we have been throwing parties, we have never had 2 bartenders so polite & thoughtful towards guests, Thank you so much.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Date End Name
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Katy Rink: Book Launch, Drapers Hall Hotel, Shrewsbury, Shropshire ★★★★★](https://flirtinaevents.co.uk/feedback/katy-rink-book-launch-drapers-hall-hotel-shrewsbury-shropshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
I was delighted, just what I was hoping for. Kurt was amazing and understood exactly what I wanted. We loved the new bar at ‘Drapers Hall Hotel’ we shall definitely want to launch the book from Drapers hall here in Shrewsbury accompanied by Flirtina Events which will hopefully be in November 2013. The above was some immediate feedback. Hopefully it gets into some national press.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
Content date Collection
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
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### [Martin & Vicki: Wedding, York, Yorkshire ★★★★★](https://flirtinaevents.co.uk/feedback/martin-vicki-wedding-york-yorkshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
The mirrored bar look great and service was spot on. Special Thanks to Mark & Lee for running the bar so smoothly throughout the evening.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
Budget Content
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Ceri & James: Wedding, Telford, Shropshire, West Midlands ★★★★★](https://flirtinaevents.co.uk/feedback/ceri-james-wedding-telford-shropshire-west-midlands/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Your guys were absolutely brilliant- top class. Great skills with a fabulous attitude to match. They made a great impression on my guests. They produced fabulous cocktails too! They went down a treat. Kevin & Jamie couldn’t have done anything different to make any improvements- they were fabulous. Thanks again for sorting this out, I will certainly be returning
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
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You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
End Add Date
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### [Zoe Head:18th Birthday, Telford, Shropshire, West Midlands ★★★★★](https://flirtinaevents.co.uk/feedback/zoe-head18th-birthday-telford-shropshire-west-midlands/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
James was excellent at keeping the cocktails flowing and everyone had a lovely time, judging by the thank you’s we received the next morning. Super idea of Emily’s and I would recommend it to anyone – you don’t need to have lots of people and it was nice for us to not have to worry about running a bar. Thanks again.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
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Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
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Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
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Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
Number End Required
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
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Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
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Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
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You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
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Billing/Invoice Address \*Address Line 1
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Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Charlotte & Adam: Anniversary, Leeds, West Yorkshire ★★★★★](https://flirtinaevents.co.uk/feedback/charlotte-adam-anniversary-leeds-west-yorkshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
The Mixologist was a perfect gentlemen and an expert, everyone at the party enjoyed his company and drinks! Nothing was too much trouble for him and he took all the stress/pressure off me and my husband as hosts. Myself and my husband work in customer service roles within a large organization and understand how important it is to deliver exceptional service, Your Mixologist certainly give all of us the WOW FACTOR. I would definitely recommend your services to friends and family and would personally request the same Mixologist if/when we arrange another party. We appreciate all your hard work thank you.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
another Number Event
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Rachel Shakeshaft: Ladies Night, Greater, Manchester, North West ★★★★★](https://flirtinaevents.co.uk/feedback/rachel-shakeshaft-ladies-night-greater-manchester-north-west/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Your cocktail bartenders were utterly charming and a credit to you and your team, they were just perfect gentleman and charming with all our guests with the perfect amount of cheeky behaviour. I don’t know how they managed to put up with all us ladies pestering them all night, next time we will be booking topless bartenders instead of butlers if they are as much fun as Damian & Aaron.
Name \*First
Last
of Budget Service
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
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### [Chantelle Mulloy: Ladies Night, Warrington, Cheshire ★★★★★](https://flirtinaevents.co.uk/feedback/chantelle-mulloy-ladies-night-warrington-cheshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Shane was fantastic, the cocktails were all wonderful and we really appreciated Shane’s efforts, he went out of his way to make different non-alcoholic drinks for the pregnant ladies even though we had only pre ordered alcoholic cocktail ingredients. He kept our secret very well throughout the night as we weren’t announcing who was pregnant until after the dinner party, and when we did discuss our secrets Shane was there to provide us with alcoholic & non-alcoholic celebration cocktails which tasted gorgeous.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
date Date
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
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### [Cheryl Llewellyn: Corporate Event, Wrexham ★★★★★](https://flirtinaevents.co.uk/feedback/cheryl-llewellyn-corporate-event-wrexham/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Thank you for providing fantastic bar staff for our Business Party. We have had so much positive feedback about your staff, such as, very friendly, polite, & talented, I think overall they produced a very memorable evening! The evening went very well & it was incredible to see how many drinks were being made in such a small space of time in such style & elegance. We honestly thought that 2 Flair Bartenders wasn’t going to be enough to serve 250 guests 2 hours.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add best time
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Howarth Price: Fathers Day, Kent, Canterbury, South East ★★★★★](https://flirtinaevents.co.uk/feedback/howarth-price-fathers-day-kent-canterbury-south-east/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Best idea I have had yet: The cocktails I had tasted so fresh and the tom cruise flair was such a nice touch, I haven’t even been into a normal cocktail bar and seen so many cocktails to choose from, it was certainly unexpected to find a huge back bar full of all my favourite spirits & liqueurs on a mobile bar. Lee & Ben provided my event with quality service consistently to all of the guests. I received 100% positive feedback from my friends & family, thank you so much, we will be in touch for Christmas Parties. I hope you have got some business from our guest as well.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Email Type How
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Gill Waters: Exhibition, Cardiff, Wales ★★★★★](https://flirtinaevents.co.uk/feedback/gill-waters-exhibition-cardiff-wales/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
We wanted to add a wow factor to our this Exhibition in particular so we would stand out amongst the competitor companies, but our remaining budget was rather low, thankfully after searching the internet and receiving ridiculous quotation for bartenders off other event companies we started to give up on the idea, then we came across Flirtina Events who was honest with what we were being charged for and turned out to be the cheapest by far. We were abit worried that because they were the cheapest, the quality wouldn’t be the same and we were also abit worried about paying for the event before it had taken place. The Flirtina events owner himself was very hands on & so helpful he allowed us to pay a small deposit before and said the rest could be paid on the event date. Not only did this stop us worrying it made us confident that the bartenders would turn up. On the day of the Exhibition the Flirtina events manager Kurt came to the Exhibition in Cardiff himself personally all the way from Liverpool to push aside any disbelieve we had. The end result was terrific, all of our clients found him so professional and knowledgeable; he was so enthusiastic & helped promote our business as well as his own with great detail. I would recommend Flirtina to anyone who would like to serve drinks at any event, after speaking to the owner, I believe Flirtina is diverse do transform any event into a success.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
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Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Number time Terms
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Melanie & Hamish: 21st Birthday Party, Birmingham, Staffordshire, West Midlands ★★★★★](https://flirtinaevents.co.uk/feedback/melanie-hamish-21st-birthday-party-birmingham-staffordshire-west-midlands/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Yes our party went really well, Jessica was yet again spoilt this year and she said it was the best birthday yet. Maybe when Jessica & Daniel graduate from university this year we will invite you guys back for a Graduation Party.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Earliest Name date
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Salaman & Atasi: Asian Wedding, Leicester, Leicestershire ★★★★★](https://flirtinaevents.co.uk/feedback/salaman-atasi-asian-wedding-leicester-leicestershire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Yes the wedding was amazing, thank you for your services, we will recommend you throughout the family.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
option Date Add
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
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Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [William & Diane: Wedding Reception, Milton Keynes, Buckinghamshire ★★★★★](https://flirtinaevents.co.uk/feedback/william-diane-wedding-reception-milton-keynes-buckinghamshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
The service was amazing, the food was delicious and the bar well, let’s just say that your mobile bar & bartenders created such lovely cocktails throughout the whole night. We wouldn’t have changed anything, well worth the price.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Date Telephone Event
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Stuart Manning: Stag Due, Stoke, Staffordshire ★★★★★](https://flirtinaevents.co.uk/feedback/stuart-manning-stag-due-stoke-staffordshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Stag due was a right laugh, hope the girls have recovered from our antics, everything was perfect, only thing I would change would be the weather!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Budget Number You
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Scott Diffard: Bar Consultation, London, ★★★★★](https://flirtinaevents.co.uk/feedback/scott-diffard-bar-consultation-london/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
We were looking to create a bar with a touch of modernism. Kurt grasped our needs and produced a stunning bar design and when we suggested modifications he didn’t hesitate to act he just elaborated on the detail to make it even better than once imagined. We really appreciated Kurt’s flexibility to help us design our bar; he made sure everything was efficient for employees as well as making sure the design was visually efficient for customers. It’s great to work with someone so young but yet so open minded and responsive, we will certainly be contacting Kurt Lewis for some more bar consultation & bar coverage in the future months to come. If he puts as much effort into his company Flirtina Events as he does working around the UK bar scene I cannot see why he won’t succeed. Thank you for working on this project with us.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
You of Your
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Sue: Cocktail Masterclass, Warrington, Cheshire ★★★★★](https://flirtinaevents.co.uk/feedback/sue-cocktail-masterclass-warrington-cheshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
All the girls loved learning cocktail, we had a great time and the cocktails were lovely.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Sophie Pemberly: Pool Party/BBQ, Gloucester, Gloucestershire ★★★★★](https://flirtinaevents.co.uk/feedback/sophie-pemberly-pool-party-bbq-gloucester-gloucestershire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
The pool party was outstanding, why we have never thought of hiring a bartender, I will never know. So happy with your bartender for staying the extra hours, we really appreciate his hard work & thank you so much helping me throw an awesome Pool Party.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
Hours Content Location
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Lucy Crawford: Kids Birthday Party Oxford, Oxfordshire ★★★★★](https://flirtinaevents.co.uk/feedback/lucy-crawford-kids-birthday-party-oxford-oxfordshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Thank you for doing Joshua Birthday Party, he is normally very shy when being the centre of attention, you have no idea how long it took us to get him to bed after all the excitement from his party, we are so delighted we came across your company, as before this we would of never of thought of hiring a bartender for Joshua’s 10th Birthday, It is truly amazing how much fun kids can have with making Mocktails. The layered cocktails with popping candy were certainly something unique we haven’t seen before for kids. Our favourite was the Flirtina cocktail with its fantastic rainbow colours and tropical taste.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Event of date
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
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You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Dale Spencer: Annual Corporate Due, Ormskirk, Lancashire ★★★★★](https://flirtinaevents.co.uk/feedback/dale-spencer-annual-corporate-due-ormskirk-lancashire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
I had a terrific time last night and so did all of my associates.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
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Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Add event?
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Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
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Billing/Invoice Address \*Address Line 1
Address Line 2
City
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Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Sally Harper: Hen Night, Newcastle Upon Tyne ★★★★★](https://flirtinaevents.co.uk/feedback/sally-harper-hen-night-newcastle-upon-tyne/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
He was brilliant, poor lad, all the ladies loved him, he was such a good looking feller, the ladies didn’t seem to bothered about tasting cocktails, they were too into playing party games with the bartender, Chambord & Chocolate Sauce was a huge hit. All of us ladies would recommend Flirtina Events for Hen Parties, BARGAIN, please send our apologies to Sam we were very drunk.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Date Date Date
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Rachael Hampton: Cocktail Masterclass, Wakefield, West Yorkshire ★★★★★](https://flirtinaevents.co.uk/feedback/rachael-hampton-cocktail-masterclass-wakefield-west-yorkshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Had a brilliant time discovering some new cocktails and learning how to make some traditional ones. Definitely will try and arrange some more classes during Christmas & New Years. Thanks!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Required How date
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Kashia & Eric: Family Reunion, Oswestry, Shropshire ★★★★★](https://flirtinaevents.co.uk/feedback/kashia-eric-family-reunion-oswestry-shrosphire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
My Wife & I had left organising the bar to last minute and after reading some great feedback about Flirtina Events throughout the Shropshire area we decided to use them for our Wedding. They deserve their reputation; the Mobile Bar at our wedding looked so modern & fitted in to the theme perfectly. Best of all, they made sure my wife & I had drinks at all times throughout the evening.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
You date Event
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Victoria Reynolds: Corporate Event, Wolverhampton, Staffordshire, West Midlands ★★★★★](https://flirtinaevents.co.uk/feedback/victoria-reynolds-corporate-event-wolverhampton-staffordshire-west-midlands/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
We came across this Flirtina when they first started and we haven’t been disappointed since, whether you are a pub, restaurant, hotel, nightclub, or cocktail lounge, I am sure Flirtina will do a great job on your behalf. Thanks guys you deserve the credit & we will be in touch for Christmas!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
date Guests Event
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Natalie Green: House Party, Wirral, Merseyside ★★★★★](https://flirtinaevents.co.uk/feedback/natalie-green-house-party-wirral-merseyside/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Thanks for the bar, everyone thought it was a nice touch for the evening, next time thou we will be hiring one of your bartenders with the bar after seeing your extensive cocktail lists.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
You Billing/Invoice Alt
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Peter Ainsley: 18th, 21st, 50th Birthday Party ★★★★★](https://flirtinaevents.co.uk/feedback/peter-ainsley-18th-21st-50th-birthday-party/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Compliments to all involved, straight away I could see how charismatic & diligent the staff where, the professionalism was something rare to find these days. Thanks we are delighted to find a reliable events company for such a good price, it’s nice to know we can rely on you for our events next year, give a thanks to the Flirtina bar staff, they handled all age groups and drink orders without a sweat, Special thanks to you Kurt for being so patient with our booking. We hope that next year, you will be available to work at our event in person.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
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You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Budget Required Date
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Paul Eley: 60th Birthday Party, Solihull, West Midlands ★★★★★](https://flirtinaevents.co.uk/feedback/paul-eley-60th-birthday-party-solihull-west-midlands/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Kevin was brilliant! He was an absolute star, great lad, you want to take care of him, thank you for your service, I recommended you to quite a few people on the night. Fantastic Thanks.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
Start Budget Number
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
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Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Emily Winter: Christmas Staff Party, Camden Town, Central London ★★★★★](https://flirtinaevents.co.uk/feedback/emily-winter-christmas-staff-party-camden-town-central-london/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Can I just thank you for our Christmas Party, we all had a lovely time, I’ never thought you would come all this way for our party. Very Impressed with your repertoire of cocktails and your staffs attitude, next year we will book our Christmas party in advance instead of last minute.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget Date Different
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Jodie Bennett: Christmas Party, Leeds, West Yorkshire ★★★★★](https://flirtinaevents.co.uk/feedback/jodie-bennett-christmas-party-leeds-west-yorkshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Well Done, you should really be proud of your guys, they gave a really good impression to all of my guests, I think you will of gained many more customers as my friends said they felt like little kids tasting all the different cocktails.
Name \*First
Last
of your Date
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
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### [Ursula Hartland: Corporate Due, Llandudno, Conwy, North Wales ★★★★★](https://flirtinaevents.co.uk/feedback/ursula-hartland-corporate-due-llandudno-conwy-north-wales/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Great company always delivers good value for money. Fun all the way really worth every penny. I would hire their team again. Great results, personable and true expertise throughout.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
of Uniform of
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
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### [Katy & James: 40th Birthday, Shrewsbury, Shropshire ★★★★★](https://flirtinaevents.co.uk/feedback/katy-james-40th-birthday-shrewsbury-shropshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
What can I say? Thanks for an amazing night. It was really special, thanks to you! People said it was like being kiddies in a sweet shop, picking whatever cocktail they fancied. We’ll definitely be ringing you again one day, if that’s OK!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Date time Number
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Julie & Martin: Wedding Reception, Liverpool, Merseyside, North West ★★★★★](https://flirtinaevents.co.uk/feedback/julie-martin-wedding-reception-liverpool-merseyside-north-west/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
We were so pleased with how the Flirtina Events Bar Team coped under pressure. We had so many problems organising our Wedding for 350 guest in other areas, but we were able to rely on this company to take the stress of the bar off our hands & replace it with some mouth-watering cocktails. Yes we will be using Flirtina Events again & recommending them for any type of occasion as they provided us with a professional stress free service. If you want a company full of professional staff, who are outgoing, attentive, punctual & clearly have an outstanding amount of passion for what they do then look no further than Flirtina Events. Thank You Jordan, Kurt & SI You’re all brilliant guys.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Number Service time
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Michael & Ellen: Wedding Service, Much Wenlock, Shropshire ★★★★★](https://flirtinaevents.co.uk/feedback/michael-ellen-wedding-service-much-wenlock-shropshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
The entire day was just perfect thanks, we hope to book you for our anniversary parties to come in the future.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
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You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Start Budget
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
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### [Georgia Cullen: Cocktail Night, Welshpool, Powys, Wales ★★★★★](https://flirtinaevents.co.uk/feedback/georgia-cullen-cocktail-night-welshpool-powys-wales/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Of course we would recommend you to others, its so weird to think you used to work in Romolo’s & now you have your own business, thank you for getting us all involved with shaking cocktails it was so funny, we all really miss you serving us. Wish you all the best for your business you’ve done amazing. Let us know when your at Romolo & we will come get some Flirtina’s 😉
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Date Email
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
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Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Laura & Jack: Wedding Reception, Shrewsbury, Shropshire ★★★★★](https://flirtinaevents.co.uk/feedback/laura-jack-wedding-reception-shrewsbury-shropshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Just a quick thank-you for organising all the drinks for the arrival of all the guests and helping to give us the perfect day.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
time Type Us
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Emma Fairclough: Seven Deadly Sins Themed Event, Hay On Wye, Powys, Wales ★★★★★](https://flirtinaevents.co.uk/feedback/emma-fairclough-seven-deadly-sins-themed-event-hay-on-wye-powys-wales/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
The night was great thank you, both bar tenders were very accommodating and very good!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Start option time
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Rita Patel: 30th Birthday, Rugby, Warwickshire, West Midlands ★★★★★](https://flirtinaevents.co.uk/feedback/rita-patel-30th-birthday-rugby-warwickshire-west-midlands/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
Andrew & Leo were great they arrived on time and served all the guests very well.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Start another Event
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
Promotional Content
- I would like to receive promotional emails and offers.
Submit
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### [Jennifer Miles: South American Themed Event, Essex, Colchester, South West ★★★★★](https://flirtinaevents.co.uk/feedback/jennifer-miles-south-american-themed-event-essex-colchester-south-west/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
The night was terrific, I would definitely book you again, the performers where a fabulous touch, the guys and the bar were really quirky and Damon’s fire breathing left me speechless, I wasn’t expecting such a turn out for the night so thank-you for creating a new experience and making it so special. Can’t wait for our next party, we shall recommend your services to friends & family.
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Uniform Type End
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless of whether a reminder has been issued.
3.14 Unless an alternative arrangement has been expressly authorised in writing, no equipment shall be loaded, dispatched or delivered and no Services shall be provided while required pre-event payments remain outstanding.
3.15 Material non-payment may result in suspension of preparations or cancellation of affected Services following reasonable notice.
3.16 Cancellation or suspension due to material non-payment does not automatically entitle the Client to a refund. The Supplier may recover genuine losses and cancellation charges legally recoverable under these Terms.
3.17 The Supplier is not obliged to provide credit, accept alternative instalments or extend payment deadlines.
3.18 Any exception must be expressly authorised in writing by management. Previous flexibility does not create an entitlement to future extensions.
3.19 Accepted payment methods include bank transfer, secure online card payment, card payment by telephone and cash where agreed.
3.20 Cheques are accepted only by prior written agreement and must clear before the applicable deadline.
3.21 Payments must be made to the legal entity or authorised payment recipient identified in the payment instructions.
3.22 Where a payment is declined, reversed, recalled or subject to a chargeback, the amount remains outstanding to the extent properly due under the contract.
3.23 Reasonable associated costs may be recovered where legally permitted, without restricting legitimate payment disputes or statutory rights.
4\. CORPORATE & INSTITUTIONAL PAYMENT ARRANGEMENTS
4.1 Corporate organisations, government departments, military establishments, agencies and other institutions are subject to the same payment deadlines unless alternative arrangements have been expressly approved in writing.
4.2 Internal payment policies, purchase order requirements and accounts department procedures do not automatically override the Supplier’s contractual payment terms.
4.3 Requests for extended payment terms must be made before the applicable deadline.
4.4 Requests must include appropriate supporting documentation, an authorised payment commitment and a proposed payment date.
4.5 Management may approve or refuse any requested extension.
4.6 No extension is valid without written management confirmation.
4.7 Unless expressly agreed otherwise, all required pre-event payments must be received in cleared funds before equipment is loaded, dispatched or delivered or Services are supplied.
4.8 Where extended credit terms have been authorised, payment must be received by the specifically agreed date.
4.9 Failure to comply may result in lawful debt recovery action and refusal of future credit arrangements.
5\. CANCELLATIONS, REFUNDS & DATE CHANGES
5.1 All cancellations must be submitted in writing to info@flirtinaevents.co.uk.
5.2 The date written cancellation is received normally determines the applicable cancellation period.
5.3 The following maximum cancellation charges may apply to standard Services, subject to genuine losses, reasonable mitigation and applicable law:
More than 28 calendar days before the event: Up to 25% of the booking value.
Between 28 and 15 calendar days before the event: Up to 50% of the booking value.
14 calendar days or fewer before the event: Up to 100% of the booking value.
5.4 The booking deposit contributes towards advance commitments, including reserved equipment, allocated staff, contractors, planning, stock, transport arrangements and lost alternative bookings.
5.5 The deposit may be retained following Client cancellation to the extent justified by genuine losses and applicable law.
5.6 Cancellation charges shall not exceed amounts fairly and legally recoverable.
5.7 The Supplier shall account for costs saved, reasonable mitigation and replacement bookings where appropriate.
5.8 Where the Client has paid more than the amount properly recoverable, the difference shall be refunded.
5.9 Genuine non-recoverable expenditure on bespoke branding, custom installations, licensing applications and specially commissioned products may be recoverable where legally permitted.
5.10 Personal circumstances, illness, bereavement, venue difficulties or changes of plans do not automatically remove contractual obligations.
5.11 Exceptional circumstances may be considered individually, without creating an automatic entitlement to waiver of lawful cancellation charges.
5.12 Requests to change an event date must be submitted in writing and are subject to availability and management approval.
5.13 Where an alternative date is agreed, payments may be transferred, subject to reasonable additional costs or commitments already incurred.
5.14 Where a requested change cannot be accommodated, the original agreement and applicable cancellation provisions remain relevant.
5.15 A request to change dates does not automatically suspend payment deadlines or cancellation provisions.
REDUCTIONS IN GUEST NUMBERS
5.16 The quotation is based on the guest numbers and requirements provided by the Client.
5.17 Any material reduction in guest numbers must be notified in writing as soon as reasonably practicable.
5.18 A reduction in guest numbers does not automatically reduce the agreed booking price, particularly where staff, equipment, stock, transport, production capacity or other resources have already been reserved or committed.
5.19 Requests to reduce the booking value or package quantity are subject to the cancellation and amendment provisions of these Terms.
5.20 The Supplier may recalculate the price to reflect revised package requirements, applicable minimum charges, costs already incurred, non-recoverable commitments and reasonable losses resulting from the change.
5.21 Any resulting cancellation or amendment charge must be fair, proportionate and consistent with applicable law. Costs saved and reasonable opportunities to mitigate losses shall be considered.
5.22 The Supplier is not obliged to accept a revised package below its applicable minimum booking charge.
5.23 A reduction in attendance without an agreed amendment does not entitle the Client to an automatic refund.
5.24 Bespoke ice products remain subject to Section 6.
5.25 Nothing in this section excludes statutory cancellation rights or remedies for breach of contract.
6\. BESPOKE PRODUCTS & SPECIALISED SERVICES
6.1 Bespoke ice sculptures, ice bars and other custom-carved ice products are individually commissioned, highly perishable products produced for the Client’s specific requirements.
6.2 Ice products shall be quoted and invoiced separately from ordinary bar hire and other event Services, including where supplied as an add-on.
6.3 A 50% deposit is required to secure an ice product booking.
6.4 The remaining 50% must be received in cleared funds no later than fourteen (14) calendar days before delivery, or before carving or production begins if earlier.
6.5 Bookings made within fourteen (14) calendar days of delivery require full payment unless otherwise agreed in writing.
6.6 Production may involve specialist design, reserved production capacity, materials, freezing, carving, storage, handling and transport commitments.
6.7 The deposit is intended to be non-refundable to the extent that the Supplier has incurred genuine non-recoverable costs or losses associated with the commissioned product.
6.8 Once carving or production has commenced, cancellation may result in the full agreed price becoming payable where the work and commitments undertaken justify that amount and the product cannot reasonably be reused or resold.
6.9 Once completed, bespoke ice products cannot ordinarily be resold or retained for another event. Cancellation after completion will not normally result in a refund, subject to costs saved and applicable law.
6.10 Requests to change the design, delivery date, delivery time or venue must be submitted in writing and are subject to production progress, availability, storage capacity and transport arrangements.
6.11 Where production has not commenced, the Supplier may agree to transfer the order to another date, subject to costs already incurred.
6.12 Once carving has commenced, changes may be refused or may require payment for additional work or a replacement product.
6.13 The Client must provide suitable access, an appropriate installation area and any agreed facilities necessary for safe delivery and display.
6.14 The Supplier is responsible for exercising reasonable care and skill during production, handling and delivery.
6.15 Where the Supplier damages the product before delivery, fails to supply the agreed product or cannot complete delivery for reasons for which it is responsible, the Client shall receive an appropriate remedy, including replacement or refund where required by law.
6.16 Following proper delivery and handover, the Supplier is not responsible for melting, deterioration or damage caused by unsuitable temperatures, heat exposure, unauthorised handling or other circumstances outside its control, except where liability arises from its own breach.
6.17 The bespoke or perishable nature of the product may remove the ordinary statutory change-of-mind cancellation right where the relevant legal exemption applies.
6.18 This does not remove statutory rights concerning faulty goods, non-delivery, breach of contract or unfair terms.
6.19 Other bespoke products and specialised Services, including custom branding and commissioned installations, shall be subject to any additional production, approval and payment conditions expressly stated in their quotation. Any cancellation charges must reflect genuine recoverable losses and applicable law.
7\. LICENSING & EVENT REQUIREMENTS
7.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is normally responsible for obtaining the necessary authorisation unless otherwise agreed in writing.
7.2 The Supplier generally recommends that Clients arrange their own TEN where appropriate.
7.3 Where the Supplier agrees to arrange licensing, responsibilities, information requirements and charges shall be agreed in advance.
7.4 The Client must provide accurate information required for licensing applications and disclose relevant venue restrictions.
7.5 Failure to obtain necessary licensing may prevent alcohol service and may result in reasonable cancellation charges or additional costs where legally recoverable.
7.6 The Client must obtain necessary venue permissions and ensure the proposed event activities are permitted at the location.
7.7 Any relevant restrictions affecting operating hours, alcohol service, equipment, sound, access or other agreed Services must be disclosed before booking.
7.8 The Supplier may decline to undertake Services that would breach applicable licensing requirements or other mandatory laws.
8\. VENUE ACCESS, PARKING & TRAVEL
8.1 The Client must provide accurate event details, including the full venue address, postcode, timings, access instructions and an authorised on-site contact.
8.2 The Client must promptly notify the Supplier of inaccuracies or changes.
8.3 Suitable lawful vehicle access and loading arrangements must be available. The Supplier may use long-wheelbase commercial vehicles.
8.4 Ordinary parking spaces, restricted-height car parks or narrow loading areas must not be assumed suitable.
8.5 The Client must disclose parking restrictions, delivery hours, vehicle height limits, narrow access routes, stairs, slopes, lifts and other known obstacles.
8.6 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.
8.7 Doorways and access routes must provide a minimum clear width of 900 mm unless alternative arrangements are expressly agreed.
8.8 Where lifts are required, the Client must confirm their dimensions, doorway clearance and load capacity.
8.9 Gravel, cobblestones, loose stones, soft ground, steep gradients, uneven surfaces and other conditions affecting wheeled equipment must be disclosed before booking.
8.10 Access routes must be reasonably safe and suitable for the equipment and handling methods required.
8.11 The Client must identify fragile or valuable property, known hazards and restricted areas. Reasonable protection or removal may be required.
8.12 The Supplier is not required to park unlawfully, use unsafe access routes or undertake unsafe handling.
8.13 Each party remains responsible for its applicable legal duties, including road traffic and parking requirements.
8.14 Where undisclosed restrictions prevent safe delivery or installation, the Supplier may suspend the affected work while reasonable alternatives are considered.
8.15 Reasonable additional costs caused by inaccurate information, unsuitable access or Client-controlled delays may be recovered where legally permitted.
8.16 Travel charges may include one-way mileage, staff travel time, parking, tolls, congestion charges and necessary transport costs, as specified or permitted in the quotation.
8.17 Specialist staff sourced from further afield may incur additional travel charges where agreed.
8.18 The Client must disclose venue restrictions on mobile phones, cameras, electronic tills, mobile signals, internet access, wireless devices or payment systems before booking.
8.19 Where restrictions affect essential operational equipment, suitable alternatives must be agreed before the event.
INTERNATIONAL EVENTS, FLIGHTS & ACCOMMODATION
8.20 For international events, flights and accommodation for the Supplier’s personnel shall normally be booked and paid for by the Client, unless alternative arrangements have been expressly agreed in writing.
8.21 All proposed flights, accommodation, travel dates, baggage allowances, transport arrangements and relevant booking details must be submitted to the Supplier for written approval before purchase.
8.22 The Client must not book travel or accommodation on behalf of the Supplier without the Supplier’s approval.
8.23 The Supplier shall provide reasonable information necessary to arrange approved travel.
8.24 Travel and accommodation costs may fluctuate significantly and are not included in the Supplier’s quotation unless expressly stated.
8.25 The Client is responsible for complying with agreed booking deadlines and for additional costs arising from changes requested by the Client or inaccurate arrangements supplied by the Client.
8.26 Where personnel become unavailable after travel has been booked, the Supplier shall make reasonable efforts to arrange suitable replacements and minimise avoidable costs.
8.27 Responsibility for cancellation charges, replacement travel and other losses shall depend on the cause of the change, the agreed arrangements and applicable law. The Client shall not automatically bear costs resulting from the Supplier’s breach.
8.28 International bookings remain subject to applicable immigration, visa, employment, licensing, tax, customs and other mandatory local legal requirements.
9\. DELIVERY, SETUP & EVENT TIMINGS
9.1 The agreed service hours, equipment hire period and any specified delivery or collection arrangements shall be stated in the booking confirmation.
9.2 Delivery, setup, preparation, breakdown and collection may take place outside customer-facing service hours.
9.3 The Supplier retains reasonable operational discretion over its logistics while remaining responsible for meeting agreed contractual requirements.
9.4 An authorised venue representative or nominated contact must be reasonably available for access, delivery, installation and collection.
9.5 Where the Supplier arrives within the agreed arrival window but cannot gain access because the contact is unavailable or the premises are inaccessible, reasonable attempts shall be made to establish contact.
9.6 The Supplier may record arrival times, attempted calls, messages and other relevant evidence.
9.7 Estimated arrival times are provided as a courtesy unless expressly agreed as contractual deadlines.
9.8 Delays caused by venue restrictions or Client-controlled circumstances may affect setup and service timings.
9.9 The Supplier shall take reasonable steps to minimise disruption.
9.10 Where an event finishes early for reasons attributable to the Client, the agreed price will normally remain payable, subject to applicable law and costs saved.
9.11 Delayed access, extended hire or delayed collection may incur reasonable additional charges where permitted by the agreement.
EQUIPMENT SUBSTITUTIONS
9.12 Where confirmed equipment becomes unavailable due to unforeseen circumstances, the Supplier shall make reasonable efforts to provide suitable replacement equipment of a comparable standard.
9.13 The Supplier cannot guarantee that an identical replacement will always be available.
9.14 Any material substitution shall be communicated to the Client as soon as reasonably practicable.
9.15 Where an agreed essential feature cannot be provided, the Client’s contractual and statutory remedies remain unaffected.
10\. STAFFING, CONDUCT & WELFARE
10.1 Staff shall be appropriately trained or experienced for their assigned duties and may be employees, workers or authorised subcontractors.
10.2 Staff act as representatives of the contracting Supplier while performing authorised duties.
10.3 The Supplier remains responsible for its own contractual obligations and applicable legal duties.
10.4 Individual staff members do not have authority to amend contracts, offer refunds, change prices, commit management or authorise additional Services unless expressly permitted.
10.5 The Client must take reasonable steps to prevent threatening, abusive, aggressive, discriminatory or harassing behaviour towards staff, including during booking communications, setup, service and collection.
10.6 Where serious misconduct or unsafe conditions continue, the Supplier may suspend or terminate affected Services where reasonable and legally justified.
10.7 Working areas must have suitable lighting, safe access and reasonable protection from environmental hazards.
10.8 Bars and staff must not be positioned where high-powered speakers, subwoofers, lasers, strobes or other effects create an unreasonable safety risk.
10.9 The Supplier may request reasonable changes to sound levels, equipment positioning, lighting or working arrangements.
10.10 Staff must have reasonable access to drinking water, toilet facilities and rest breaks in accordance with applicable law.
10.11 Unless expressly agreed, the Client is not required to supply staff meals or refreshments.
10.12 Staff must nevertheless have reasonable opportunities to consume their own food and drinks.
10.13 Suitable shelter, shade, ventilation, heating or other protection must be available where necessary for safe working conditions.
10.14 Flair bartending and specialist performances are supplied only where included in the booking and require suitable safe performance space.
STAFF AVAILABILITY & REPLACEMENTS
10.15 Where a confirmed staff member becomes unavailable due to illness, emergency, withdrawal or other unforeseen circumstances, the Supplier shall make reasonable efforts to arrange a suitably qualified replacement.
10.16 The Supplier may use appropriately experienced alternative staff or authorised subcontractors to fulfil the agreed Services.
10.17 An identical replacement or a particular named individual cannot be guaranteed unless expressly agreed as an essential contractual requirement.
10.18 Where the Supplier cannot provide the agreed staffing or a suitable alternative, the Client shall be entitled to an appropriate remedy in accordance with the contract and applicable law.
STAFF REPRESENTATION OUTSIDE CONTRACTED DUTIES
10.19 Staff are instructed to leave the event premises within a reasonable period after completing their contracted duties, signing off and any required handover or breakdown.
10.20 Staff are not authorised to remain as guests, continue serving drinks or undertake additional work on behalf of the Supplier after their contracted duties end unless expressly agreed.
10.21 Independent arrangements made directly between the Client and an individual staff member outside the confirmed booking do not automatically form part of the Supplier’s Services.
10.22 The Supplier does not accept contractual responsibility for genuinely independent activities undertaken outside authorised duties, except where liability arises under applicable law.
10.23 Activities undertaken before assigned duties commence are treated similarly where genuinely independent of the Supplier’s business.
10.24 A staff member’s agreement to remain on site does not itself authorise an extension of the booking or create an additional contractual commitment by the Supplier.
10.25 Nothing in this section excludes liability for negligence, authorised staff activities or any other responsibility that cannot lawfully be excluded.
11\. ALCOHOL, DRUGS, MEDICATION & GAMBLING
11.1 The Supplier shall comply with applicable laws concerning alcohol service, drugs, medication, gambling and other regulated activities at the event location.
11.2 The Supplier may refuse alcohol service where legally required or reasonably necessary, including to intoxicated persons, underage individuals, persons unable to provide satisfactory identification, aggressive individuals or persons refusing lawful safety instructions.
11.3 Venue security or authorised personnel may be asked to intervene where necessary.
11.4 Alcohol service may be suspended where continuing would breach licensing requirements or create a material safety risk.
11.5 The Supplier and its staff do not participate in, facilitate, supervise or accept responsibility for the personal drug use, medication use, betting or gambling activities of Clients, guests or unrelated third parties.
11.6 Staff must not consume recreational drugs, misuse medication or undertake gambling activities while performing their contracted duties. Staff must remain fit and capable of carrying out their work safely and professionally.
11.7 Lawful medication taken for legitimate medical purposes is permitted, provided the individual remains fit to perform their duties safely.
11.8 The Supplier does not seek to regulate the lawful private activities of staff outside their contracted duties, except where those activities affect workplace safety, legal compliance or the Supplier’s legitimate business responsibilities.
11.9 The Supplier’s equipment, bar areas, payment systems and staff must not be used to facilitate drug transactions, medication misuse or gambling activities without appropriate lawful authorisation and express management agreement.
11.10 Where such activities interfere with the agreed Services, involve suspected unlawful conduct or create a reasonable safety concern, the Supplier may request that the activities cease within its working areas or that the Client or venue management intervene.
11.11 Where a serious concern cannot be resolved safely, the Supplier may suspend affected Services or withdraw staff, subject to applicable law and its contractual obligations.
11.12 The Supplier does not accept responsibility for independent activities undertaken by Clients, guests or third parties, except where liability arises from its own conduct or legal obligations.
12\. DRINKS SERVICE, STOCK & ALLERGENS
12.1 Drinks Services shall be provided in accordance with the agreed quotation, package, service duration and any stated allocations.
12.2 The Supplier shall use reasonable care and skill in preparing and serving agreed drinks.
12.3 Where a cash bar or pay bar is subject to an agreed minimum spend, the Client is responsible for any shortfall, subject to the quotation and applicable law.
12.4 Qualifying drinks purchased or prepaid by the Client count towards the minimum spend unless expressly agreed otherwise.
12.5 The minimum-spend amount and any specific conditions shall be stated in the quotation or separate cash-bar agreement.
PREPAID DRINKS & UNUSED ALLOCATIONS
12.6 Prepaid drinks packages provide an agreed quantity or allocation of drinks for the specified event and service period.
12.7 The Supplier shall make the agreed allocation reasonably available during the contracted service period, subject to lawful service restrictions and agreed package conditions.
12.8 Where the Supplier has fulfilled its obligations and the event has concluded, unused prepaid drinks allocations are not refundable or transferable unless expressly agreed in writing.
12.9 Unused prepaid drinks do not automatically become the Client’s property as physical stock unless the quotation expressly provides otherwise.
12.10 This provision does not restrict the Client’s legal remedies where the Supplier fails to provide the agreed Services or otherwise breaches the contract.
CLIENT-SUPPLIED PRODUCTS
12.11 Responsibilities for client-supplied drinks, ingredients, glassware, ice, equipment or other items must be agreed before the event.
12.12 The Supplier is not responsible for shortages of client-supplied stock unless caused by its breach of agreed obligations.
12.13 Client-supplied products must be suitable and available at the agreed time.
12.14 The Supplier may refuse to use unsafe, unsuitable or unlawful products or equipment.
12.15 Reasonable additional work or costs caused by missing or unsuitable items may be charged where agreed and legally permitted.
12.16 Alcohol and other drinks independently supplied by the Client or guests remain the responsibility of those supplying them and the relevant venue or licence holder.
12.17 The Supplier does not assume responsibility for the quality, legality or safety of independently supplied drinks unless it has agreed to handle or serve them, or liability otherwise arises from its own conduct.
ALLERGENS & DIETARY REQUIREMENTS
12.18 The Client must communicate known relevant dietary requirements or serious allergies affecting the agreed drinks or catering service as early as reasonably practicable.
12.19 The Supplier shall provide legally required allergen information and take reasonable precautions to prevent allergen cross-contact.
12.20 Where a severe allergy is disclosed, the Supplier shall assess whether the requested products can be safely supplied.
12.21 The Supplier may decline to provide a particular product where the risk cannot be adequately controlled.
12.22 Affected guests should communicate their requirements directly to appropriate serving personnel.
12.23 The Supplier cannot guarantee an allergen-free environment unless expressly agreed and capable of being safely achieved.
12.24 Nothing excludes liability arising from negligence, inaccurate legally required allergen information or other legal breaches.
DRINKS SHORTAGES & REPLACEMENT PURCHASES
12.25 The Client should notify the Supplier promptly if an apparent shortage, discrepancy or service problem arises.
12.26 The Supplier must be given a reasonable opportunity to investigate and remedy an issue where practicable.
12.27 The Client should not incur substantial replacement expenditure on the Supplier’s behalf without first providing a reasonable opportunity for the Supplier to offer a solution, except where immediate action is reasonably necessary.
12.28 The Supplier is not automatically responsible for unauthorised purchases or expenditure where reasonable alternatives were available. This does not remove any lawful entitlement to recover reasonable losses caused by the Supplier’s breach.
13\. OPERATIONAL DEVICES & PAYMENT SYSTEMS
13.1 The Supplier uses mobile phones and handheld electronic devices for tills, payment processing, stock control, drink allocations, communications, attendance records and operational reporting.
13.2 For cash bars and pay bars, staff require access to appropriate devices to operate electronic till and payment systems.
13.3 For prepaid and all-inclusive packages, devices may be used to record drinks served, track allocations and monitor stock.
13.4 For dry hire and staffing-only bookings, occasional device access may be necessary for check-ins, communications, operational matters and emergencies.
13.5 Staff are expected to use devices professionally. Unnecessary personal use must not interfere with their duties.
13.6 Reasonable use for legitimate operational purposes shall not be treated as inappropriate phone use during the event.
13.7 Where venue restrictions or connectivity issues affect necessary devices, suitable alternatives must be agreed where reasonably practicable.
14\. ADDITIONAL DRINKS, OVERTIME & EXTENSIONS
14.1 Any request to extend bartending hours, retain staff beyond contracted hours, purchase additional cocktails or drinks packages, or obtain other chargeable Services requires advance authorisation by the Supplier.
14.2 Where payment is not made in full in advance, the Client must email the request to info@flirtinaevents.co.uk, receive written confirmation of the price and availability, and reply by email expressly accepting that price.
14.3 Alternatively, additional Services may be authorised where the full agreed price is paid in advance on the day through an approved payment method and the payment is verified and accepted by the Supplier.
14.4 Verbal conversations, text messages, promises to pay later, informal arrangements with bartenders and requests made by guests do not constitute authorisation.
14.5 Staff cannot independently authorise additional hours, drinks on credit, changes to agreed prices or extensions of the booking.
14.6 Without the required authorisation, service must stop at the agreed finishing time or when the contracted drinks allocation has been exhausted.
14.7 Where an additional request is being considered, the Supplier may temporarily suspend the affected service until the price, availability, acceptance and payment arrangements have been confirmed.
14.8 The Supplier is not obliged to provide additional Services, even where immediate payment is offered.
14.9 Extensions remain subject to staff availability, licensing conditions, venue restrictions, safe working hours and operational requirements.
14.10 The Client must ensure that anyone requesting additional Services has authority to approve expenditure.
14.11 Requests from unauthorised guests will not be accepted.
14.12 Any approved extension or purchase forms part of the booking agreement on the confirmed terms.
15\. EVENT SAFETY, FACILITIES & WELFARE
15.1 The Client must ensure the venue is reasonably suitable for the agreed Services and disclose relevant restrictions or known hazards.
15.2 Fire exits, emergency routes and essential access areas must remain unobstructed.
15.3 Necessary venue permissions must be obtained.
15.4 The Supplier may decline unsafe installation requests.
15.5 The Supplier may request reasonable adjustments to the event layout where necessary for safety.
15.6 Each party remains responsible for complying with its applicable legal duties.
ELECTRICITY, WATER & GLASSWARE FACILITIES
15.7 The Client is not automatically required to provide electricity or running water for every booking.
15.8 Where the agreed Services require electrical equipment, refrigeration, lighting, powered dispensing systems or other electrical facilities, the Client must provide suitable power arrangements as agreed before the event.
15.9 Where on-site glasswashing is required, the Client must provide suitable access to clean water, drainage and washing facilities as agreed.
15.10 Where sufficient fresh glassware is provided for the agreed service, on-site washing facilities may not be required.
15.11 If clean glassware becomes exhausted and suitable washing facilities are unavailable, the Supplier may use appropriate disposable plastic drinking vessels to maintain service where lawful and suitable.
15.12 The Supplier shall use reasonable efforts to minimise disruption and shall not substitute disposable vessels where doing so would materially depart from an expressly agreed essential service requirement without addressing the Client’s applicable rights.
15.13 The Supplier remains responsible for planning and supplying the glassware quantities expressly included in the booking.
15.14 The Supplier may refuse to connect equipment to electrical installations that appear unsafe or unsuitable.
CHILDREN & SUPERVISION
15.15 The Supplier does not provide childcare or child supervision unless expressly agreed.
15.16 Children and persons under 18 must remain under appropriate supervision by parents, guardians or responsible adults.
15.17 The Client must take reasonable steps to prevent unsupervised children from interfering with bar equipment, glassware, electrical installations or restricted working areas.
15.18 The Supplier may restrict access to unsafe working areas and shall comply with applicable licensing and safeguarding requirements.
15.19 The Supplier remains responsible for any duties it owes to children under applicable law.
OUTDOOR EVENTS & WEATHER
15.20 The Client must disclose whether the event is indoors, outdoors or within a temporary structure.
15.21 Outdoor equipment must be installed on suitable, stable and reasonably level ground.
15.22 Suitable shelter and weather protection must be provided where necessary.
15.23 The Supplier may refuse installation or operation where weather conditions create a material safety risk.
15.24 Reasonable alternative arrangements shall be considered where practicable.
15.25 Where weather prevents the event proceeding, applicable cancellation, force majeure and statutory provisions shall apply.
16\. EQUIPMENT, GLASSWARE & SECURITY
16.1 Equipment remains the property of its lawful owner and must be used with reasonable care.
16.2 The Client may be responsible for loss, theft or damage caused by the Client or persons for whom the Client is legally responsible, excluding normal wear and tear.
16.3 A £5 glassware breakage allowance is included in the booking.
16.4 Glassware accidentally broken by the Supplier’s bartenders or logistics personnel during normal duties shall not be charged to the Client.
16.5 Where glassware is lost or damaged by the Client or persons for whom the Client is legally responsible, reasonable charges may apply only to the extent that the applicable cost exceeds the £5 allowance.
16.6 The glassware allowance does not cover damage to bar structures, frames, panels, fittings or other equipment.
16.7 Damage to hired equipment caused by the Client or persons for whom the Client is legally responsible may be charged at the reasonable repair or replacement cost, taking account of age, condition and value.
16.8 Where damage prevents equipment being used at subsequent confirmed events, the Supplier may recover reasonable and demonstrable additional losses directly resulting from that damage, where legally recoverable.
16.9 Such losses may include necessary replacement hire, additional transport, repair expenses or proven losses arising from equipment being unavailable.
EQUIPMENT MOVEMENT & UNAUTHORISED HANDLING
16.10 All bar structures and equipment supplied by the Supplier must remain in their agreed installed positions throughout the hire period unless repositioned or relocated by the Supplier or its authorised personnel.
16.11 The Client, venue staff, event organisers, decorators, other suppliers, contractors and guests are strictly prohibited from moving, lifting, repositioning, dismantling or transporting the Supplier’s bar structures or equipment.
16.12 Any required relocation or adjustment must be arranged directly with the Supplier and undertaken exclusively by the Supplier or its authorised personnel. Additional charges may apply where agreed.
16.13 The Supplier is not responsible for damage caused by unauthorised movement, handling or dismantling by third parties, except where liability arises from the Supplier’s own conduct or legal obligations.
BRANDING, PERSONALISED EFFECTS & COLLECTION
16.14 Any client-supplied branding, vinyl graphics, adhesive lettering, stickers, decorations, personalised panels or other temporary effects must be completely removed by the Client before the agreed collection time, unless removal by the Supplier has been expressly included in the booking.
16.15 All adhesive residue, tape, glue, fixing materials and other traces of temporary branding must also be fully removed. Equipment must be returned in its original condition, allowing for fair wear and tear.
16.16 The Client must ensure that the removal process does not scratch, stain, discolour or otherwise damage the equipment. No abrasive tools, unsuitable solvents or damaging removal methods may be used.
16.17 Where branding, decorations or adhesive residue remain at collection, or removal causes damage, the Supplier may charge the reasonable cost of additional cleaning, removal, repair or replacement, together with demonstrable additional collection or operational costs where legally recoverable.
16.18 Any such charges shall be itemised and supported by reasonable evidence where available.
16.19 The Client must not remove, alter or interfere with the Supplier’s original bar panels, permanent branding or fixed equipment components.
EQUIPMENT SECURITY & RESPONSIBILITY
16.20 The Client must take reasonable steps to secure equipment, glassware, alcohol and stock while under the Client’s agreed custody or control.
16.21 Where equipment or stock is left at the venue before or after staffed service hours, responsibility for security shall depend on the agreed handover and hire arrangements.
16.22 The Client must not leave equipment or stock under their control unnecessarily exposed to theft, unauthorised access, interference, misuse or damage.
16.23 Guests and other unauthorised persons must not help themselves to the Supplier’s alcohol, stock or equipment without permission.
16.24 Where loss or damage results from the Client’s failure to take reasonable care or from persons for whom the Client is legally responsible, the Supplier may recover the reasonable resulting loss.
16.25 Where the Client has expressly accepted responsibility for security under the booking agreement, the Supplier may pursue the Client for losses caused by breach of that responsibility, even where the immediate act was carried out by an unidentified guest or third party.
16.26 Where the person responsible for a loss is identified and accepts liability, the Supplier may seek recovery directly from that person. This does not automatically release the Client from any separate contractual responsibility.
16.27 The Supplier remains responsible for taking reasonable care of its own equipment and stock during staffed service hours and for losses caused by its own negligence or breach.
16.28 The Client is not responsible for losses solely because they occurred at the event where the Client has not breached any relevant duty and is not otherwise legally responsible.
EQUIPMENT INSPECTION & HANDOVER
16.29 Equipment may be inspected during collection and following return to the Supplier’s premises.
16.30 The Supplier will endeavour to identify significant damage or missing items during the event where practicable but is not required to interrupt proceedings to discuss every minor breakage.
16.31 The Client shall be notified of identified damage or missing items within a reasonable period following inspection.
16.32 Charges shall be itemised and supported by reasonable evidence where available.
16.33 Delivery notes, inventories, photographs, handover records and collection records may be used to establish equipment condition, custody and responsibility.
16.34 The Client should inspect delivered equipment promptly and report apparent damage or missing items as soon as reasonably practicable.
16.35 Where equipment is supplied without staff, the Client is responsible for its agreed use and reasonable care during the hire period, subject to the Supplier’s legal obligations.
16.36 The Client must nominate an authorised person to receive equipment where reasonably required.
16.37 The Supplier may decline future bookings from Clients with unresolved legitimate debts or serious previous damage incidents, subject to applicable law.
17\. PHOTOGRAPHY, VIDEO & INCIDENT RECORDS
17.1 The Supplier routinely takes photographs, videos and written records during deliveries, installations, events and collections for operational, safety, security, quality assurance and evidential purposes.
17.2 Such records may document equipment condition, delivery and collection, venue access, installation arrangements, incidents, damage, missing items, hazards and performance of agreed Services.
17.3 By confirming the booking, the Client acknowledges this recording policy and agrees to permit reasonable photography and recording of the Supplier’s equipment, installations and operational activities at the venue, subject to applicable law and venue restrictions disclosed in advance.
17.4 Recordings may incidentally include individuals present at the event. Identifiable personal information shall be processed in accordance with applicable data protection legislation and the Supplier’s privacy notice.
17.5 Photographs, videos and incident notes may be retained for a reasonable period where necessary for safety, security, insurance, dispute resolution, operational records or other legitimate business purposes.
17.6 Promotional use of event images or recordings shall be handled separately from operational evidence, with appropriate consideration given to privacy, confidentiality and applicable legal requirements.
18\. COMPLAINTS, DAMAGE CLAIMS & DISPUTES
18.1 Concerns should be raised as soon as reasonably practicable, preferably during the event where the issue can still be addressed.
18.2 For operational concerns, the Client is encouraged to provide written details within forty-eight (48) hours of the event.
18.3 Complaints may be submitted to info@flirtinaevents.co.uk.
18.4 The Supplier may request relevant evidence, including photographs, invoices, correspondence or a description of the issue.
18.5 Reasonable time must be allowed to investigate complaints, consult staff and subcontractors, review evidence and determine an appropriate response.
18.6 The Supplier will not tolerate threats, harassment, abusive communications, knowingly fabricated allegations or unlawful attempts to obtain payments or refunds.
18.7 The Supplier may restrict abusive communications to a designated written channel and may take appropriate lawful action where serious misconduct occurs.
18.8 Nothing prevents the Client from making genuine complaints, leaving honest reviews, reporting concerns to authorities or exercising legal rights.
18.9 Failure to complain within forty-eight hours does not automatically extinguish statutory rights or legitimate claims.
18.10 Damage claims and equipment discrepancies shall be handled in accordance with Section 16.
18.11 The parties shall make reasonable efforts to resolve genuine disputes through written communication before commencing legal proceedings, where appropriate.
19\. OUTSTANDING PAYMENTS & DEBT RECOVERY
19.1 All invoices and payment requests must be settled by their stated contractual deadlines.
19.2 Outstanding amounts become overdue immediately after the applicable payment deadline.
19.3 The Supplier may issue formal payment demands, suspend affected Services, withdraw authorised credit arrangements and pursue lawful debt recovery where payment remains outstanding.
19.4 For qualifying business-to-business debts, the Supplier may claim statutory late payment interest under the Late Payment of Commercial Debts (Interest) Act 1998, together with applicable fixed compensation and reasonable additional recovery costs.
19.5 Where court proceedings become necessary, the Supplier may seek recovery of the outstanding debt, applicable interest, court fees and other costs recoverable under the relevant court rules.
19.6 Additional bartending hours, cocktails, drinks packages and other optional Services requested during an event must be authorised in accordance with Section 14.
19.7 Other properly incurred or previously authorised additional charges, including agreed overtime, equipment, stock, travel or other expenses, must be paid within seven (7) calendar days of the event date unless otherwise agreed in writing.
19.8 Additional charges shall be itemised and invoiced.
19.9 The Client must promptly identify genuine invoice discrepancies. Raising a dispute does not automatically suspend payment of undisputed amounts.
19.10 The parties shall cooperate in resolving genuine discrepancies without prejudice to their legal rights.
19.11 Corporate or institutional payment extensions for additional charges require written management authorisation and a confirmed payment date.
19.12 The Supplier may refuse future bookings or credit arrangements where previous legitimate accounts remain outstanding.
20\. INSURANCE, LIABILITY & FORCE MAJEURE
20.1 The Supplier shall maintain appropriate insurance for its operations, including Public Liability, Product Liability and Employers’ Liability insurance where applicable and legally required.
20.2 Insurance cover is subject to the relevant policy terms.
20.3 Supplier insurance does not automatically cover client-owned equipment, independently supplied drinks, third-party stock, unrelated contractors or venue property.
20.4 The Supplier is responsible for its own acts, omissions, contractual obligations and applicable legal duties.
20.5 The Supplier does not assume responsibility for unrelated third-party services, equipment or installations solely because they are present at the same event.
20.6 Liability for indirect or consequential loss is excluded only to the extent permitted by law.
20.7 Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
20.8 The Supplier remains responsible for exercising reasonable care and skill.
20.9 Incidents should be reported as soon as reasonably practicable.
20.10 Where possible, incidents should be reported on-site and confirmed in writing within forty-eight (48) hours.
20.11 Failure to report within forty-eight hours does not automatically invalidate a legitimate claim or remove statutory rights.
FORCE MAJEURE & UNEXPECTED EVENTS
20.12 The Supplier shall make reasonable efforts to fulfil confirmed bookings, including considering replacement staff, alternative transport or other practical arrangements where unforeseen circumstances arise.
20.13 Circumstances beyond reasonable control may include severe weather, major transport disruption, serious accidents, sudden medical emergencies, national emergencies, public authority restrictions or other extraordinary events.
20.14 The Supplier shall notify the Client as soon as reasonably practicable where such circumstances materially affect performance.
20.15 The Supplier shall not be responsible for losses caused by such circumstances to the extent liability may lawfully be excluded.
20.16 Ordinary operational difficulties, foreseeable staffing problems or avoidable mechanical failures do not automatically release the Supplier from its obligations.
20.17 Where Services cannot be delivered, any refund, retained payment or other remedy shall depend on the circumstances, Services already supplied, reasonable expenditure and applicable law.
20.18 The Supplier shall consider practical alternatives where reasonably available.
20.19 Unforeseen circumstances affecting the Client shall be considered under the cancellation provisions and applicable law.
21\. INTELLECTUAL PROPERTY & AI-GENERATED CONTENT
21.1 The Client may use genuine photographs and videos of equipment and Services provided at their event for lawful personal or business promotional purposes, subject to applicable intellectual property rights.
21.2 The Client must not materially alter, digitally manipulate or use artificial intelligence to misrepresent the appearance, design, dimensions, branding, quality or capabilities of the Supplier’s equipment or Services without prior written authorisation.
21.3 The Client must not falsely represent AI-generated or materially altered images as genuine examples of the Supplier’s work.
21.4 The Supplier’s logos, original designs, promotional materials and other protected intellectual property must not be used in a misleading or unauthorised manner.
21.5 Proposed commercial AI-generated promotional material depicting or identifying the Supplier’s equipment or Services in a materially altered form requires prior written approval.
21.6 The Supplier may request correction or removal of material that unlawfully infringes its intellectual property rights or materially misrepresents its business and reserves its available legal remedies.
22\. GENERAL LEGAL PROVISIONS & DATA PROTECTION
22.1 These Terms may be reviewed and updated periodically.
22.2 The version incorporated into the agreement at booking confirmation shall normally apply to that booking.
22.3 Changes to an existing confirmed agreement require the parties’ consent unless a lawful variation provision applies.
22.4 Agreed changes should be confirmed in writing.
22.5 These Terms are governed by the laws of England and Wales, subject to any mandatory protections applying to the Client.
22.6 Disputes shall be subject to the appropriate courts, without restricting mandatory consumer rights.
22.7 If any provision is invalid or unenforceable, the remaining provisions shall continue to apply so far as legally permissible.
22.8 Failure to enforce a provision on one occasion does not automatically prevent later enforcement.
22.9 Listing a company as a potential supplier does not itself create a contract with that company. The contracting parties are those identified in the accepted booking agreement.
22.10 Personal information processed in connection with bookings shall be handled in accordance with applicable data protection law and the relevant privacy notice.
22.11 Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.
Terms of Website \*
- By using this form you agree with storage & handling of your data by this website.
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### [Lynne Rotherham: 30th Birthday Party, Widnes, Cheshire ★★★★★](https://flirtinaevents.co.uk/feedback/lynne-rotherham-30th-birthday-party-widnes-cheshire/)
**Published:** July 29, 2018
**Author:** Flirtina Events
**Content:**
After researching many similar companies I chose Flirtina events for our party. Flirtina events provided our 30th birthday party with an amazing service…nothing was too much trouble for them and all our guests, well over 100 remarked how fab they were and how those lovely cocktails kept flowing. Flirtina events definitely provided a great service and the WOW factor to our party… thank you again!
Name \*First
Last
Telephone Number \*Please make sure you are reachable on the event date incase we are trying to contact you.
Alt Number
Your Email \*
Event Type \*Event CategoryAnniversaryAward CeremonyBaby ShowerBar Mitzvah/ Bat MitzvahBespokeBirthdayBBQChristmasCocktail MasterclassCharityCorporateDiwaliExhibition ShowFestivalFuneralHalloweenHenHouse GatheringGay Pride & LGBTQ+ PartiesMehndi Ceremony (Pre Wedding)Military BallNew Years EveSangeet Ceremony (Pre Wedding)Sports EventStaff Training (Industry)StagThemed EventsTVP Television ProductionWedding ReceptionWedding Reception (Asian)Wedding Reception (Jewish)Wedding Reception (African)Wedding Reception (LGBTQ+)Other
How Did You Find Us How Did You Find UsEmailGoogle/YahooHitched WeddingsMagazine/NewspaperPoptop UKRecommended via CustomerRecommended via CompanyRepeat CustomerSocial MediaTV/RadioVan AdvertisementOther
Earliest Delivery DateClear Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the delivery is flexible (Open Delivery).
Event Date \*
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Latest Collection Date
For equipment and stock only, this will be confirmed the week of the event officially if not before if the collection is flexible (Open Collection).
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreakdown takes around 30 minutes – 1 hour, if taking away at the end of the event.
Add another date
- Add another date
Event Date Start
Start timeServices arrive 1 hour+ before the Starting Time to allow for preparation, depending on the event requirements.
End timeBreak down takes around 30 minutes – 1 hour, if taking away at the end of the event.
Event Location \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
You can update the address at a later date if you do not know it fully. If we struggle to locate you, we will contact you when nearby to get directions or to setup a locator.
Different billing address?
- Different billing address?
Billing/Invoice Address \*Address Line 1
Address Line 2
City
State / Province / Region
Postal Code
AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountry
Number of Guests \*Minimum 20 guests charge for cocktail packages
Number of Service Hours Required \*Minimum of 3 hour service charge / Maximum of 16 hours service
Which bar hire option best suits your event? \*
- Dry Hire – Bar Only
- Dry Hire – Customer Supplies Drinks
- Wet Hire – Pre Paid Drinks
- Wet Hire – All Inclusive
- Wet Hire – Cash Bar / Pay As You Go
- Not Sure – Please Recommend
- Ice Sculpture Hire – Ice Bars
Budget \*
- £300 – £600
- £600 – £1050
- £1050 – £2000+
Suitable for venues or hosts providing their own staff and drinks.
Budget \*
- £600-£1200
- £1200-£2500
- £2500-£5000
- £5000+
Suitable for hosts wanting to provide their own stock or are unsure on wet hire options.
Budget \*
- £750-£1,500
- £1.500-£2,500
- £2,500-£5,000
- £5000+
Suitable for host wanting a fully managed & inclusive mobile bar hire service.
Budget \*
- £3,500+ Minimum Spend (No Charge)
Suitable for hosts wanting guests to purchase drinks on the day or through pre-orders, with no bar hire charge upon reaching the minimum spend.
Budget \*
- £650 – £1,200
- £1,200 -£2,400+
The smallest Ice Sculptures we offer are carved from 1m x 1/2 ice blocks.
Services Required
Uniform Type Preferred
- Casual
- Smart
- Themed
- Bespoke
Our standard attire is smart: black trousers, black shoes, black or white shirt with an optional tie and waistcoat. Please take weather conditions into consideration when selecting your preferred staff uniform.
Terms of Business \*
- Agree ~ Terms & Conditions \*
TERMS & CONDITIONS Flirtina Events \| Booking & Enquiry Platform
These Terms & Conditions apply to bookings, services, products and equipment hire arranged through Flirtina Events.
Flirtina Events operates as an enquiry and booking platform. Services may be supplied by Flirtina Bars Ltd, Flirtina Collective Ltd or another legal entity expressly identified in the quotation or booking confirmation.
The contracting Supplier shall be identified before the Client becomes contractually bound.
For the purposes of these Terms:
Supplier means the legal entity responsible for fulfilling the confirmed booking.
Client means the individual, business or organisation entering into the booking agreement.
Services includes mobile bar hire, bartender and mixologist hire, drinks packages, glassware, equipment hire, bespoke branding, ice sculptures, ice bars, installations, deliveries and other products or services specified in the accepted quotation.
Event means the occasion, installation or hire period specified in the booking confirmation.
Written agreement means an agreement recorded by email or another written method expressly authorised by management. Where these Terms require email acceptance, another method does not replace that requirement.
The accepted quotation, booking confirmation, these Terms and any expressly agreed written amendments form the contractual agreement.
A booking becomes confirmed only when the Client has accepted the quotation and booking details by email and the required deposit has been received in cleared funds, unless management expressly agrees otherwise in writing.
The Supplier remains responsible for fulfilling its contractual obligations, including Services undertaken by authorised staff and subcontractors acting on its behalf.
Nothing in these Terms excludes or restricts statutory rights or liabilities that cannot lawfully be excluded.
1\. QUOTATIONS, PRICING & DISCOUNTS
1.1 Quotations remain valid for seven (7) calendar days from issue unless otherwise stated.
1.2 Prices are based on the agreed event date, location, venue, guest numbers, service duration, equipment, staffing, drinks requirements and access arrangements.
1.3 Prices and availability remain subject to change until the booking is confirmed.
1.4 Once confirmed, the agreed price applies to the specified Services, subject to agreed amendments and additional charges permitted under these Terms.
1.5 Changes to event requirements may result in a revised quotation.
1.6 Any applicable VAT shall be identified in accordance with the contracting Supplier’s VAT status.
1.7 A 2.5% discount is automatically applied to qualifying quotations and invoices for payment by bank transfer or cash.
1.8 The discount does not apply to debit or credit card payments. The applicable prices and discount conditions must be disclosed before booking, and no unlawful card payment surcharge shall be imposed.
PACKAGE MINIMUMS
1.9 All Services are subject to the minimum charges, quantities, staffing arrangements and service periods specified in the accepted quotation.
1.10 Dry Hire: A minimum charge equivalent to three (3) hours of service applies, even where a shorter period is requested.
1.11 Prepaid Drinks: Prepaid drinks packages are generally offered where the agreed drinks value exceeds the applicable dry hire price. A provisional starting allocation of 100 drinks normally applies unless otherwise agreed.
1.12 All-Inclusive Packages: Pricing is based on a minimum charge equivalent to twenty (20) guests, even where fewer guests attend. The agreed service duration, drinks selection and any applicable limits shall be stated in the quotation.
1.13 Cash Bars / Pay Bars: A minimum overall spend of £3,500 or more will normally apply, depending on event requirements. The actual minimum spend and the Client’s responsibility for any shortfall must be expressly confirmed before booking. Management may agree a lower minimum in writing.
1.14 Where a package is subject to both a minimum guest charge and a minimum service duration, both minimum requirements apply unless otherwise agreed.
1.15 Minimum charges are pricing conditions and do not require the Client to have a particular number of guests physically attending.
2\. BOOKING CONFIRMATION & CONTRACTING PARTIES
2.1 Flirtina Events operates as an enquiry and booking platform and is not necessarily the contracting Supplier.
2.2 Services may be provided by Flirtina Bars Ltd, Flirtina Collective Ltd or another expressly identified legal entity.
2.3 The contracting Supplier shall be identified in the quotation or booking confirmation before the Client becomes contractually bound.
2.4 The Client must review the quotation, booking details, payment requirements and relevant venue arrangements before accepting.
2.5 A quotation does not automatically reserve the event date.
2.6 A booking becomes confirmed only when email acceptance and the required cleared deposit have been received, unless alternative arrangements have been expressly authorised in writing.
2.7 The contracting Supplier may engage authorised subcontractors while remaining responsible for its contractual obligations.
2.8 Where an event organiser, agency, venue or intermediary makes the booking, the contracting parties shall be those identified in the accepted agreement.
2.9 Where an intermediary contracts as principal, it remains responsible for its contractual payment obligations.
2.10 Payment made by an end customer to an intermediary does not automatically constitute payment received by the Supplier.
2.11 Any proposed transfer of an existing contract to another legal entity shall be communicated to the Client, and legally required consent shall be obtained.
BAR SELECTION & AVAILABILITY
2.12 Bar styles, finishes, layouts and equipment are subject to availability at the time of booking confirmation.
2.13 The Client is responsible for selecting and confirming their preferred bar style promptly. Delays may result in the preferred equipment becoming unavailable.
2.14 The Supplier will normally check availability before accepting a booking where a specific bar has been identified.
2.15 Once a particular bar style has been expressly confirmed as part of the accepted booking, the Supplier shall use reasonable efforts to provide it.
2.16 Requests to change the bar style after booking are subject to availability and any reasonably applicable additional costs.
3\. DEPOSITS & PAYMENT TERMS
3.1 Unless the special terms for bespoke ice products apply, a 25% deposit is required to secure the booking.
3.2 The deposit must be received within three (3) calendar days of email acceptance unless management agrees a different deadline in writing.
3.3 Until the deposit and email acceptance have been received, the event date remains unreserved and may be offered to another Client.
3.4 The remaining 75% balance must be received in cleared funds no later than fourteen (14) calendar days before the event.
3.5 Bookings confirmed within fourteen (14) calendar days of the event require full payment upon confirmation unless otherwise agreed in writing.
3.6 Payment deadlines are contractual obligations. The Client must arrange payment sufficiently in advance to ensure cleared funds are received by the deadline.
3.7 Payment is recognised as received only when funds have cleared and become available in the Supplier’s designated bank or payment account.
3.8 Initiating a bank transfer, making a card payment, receiving payment authorisation or obtaining a transaction receipt does not itself constitute receipt of cleared funds.
3.9 Where card payments or other methods involve processing or settlement delays, the Client must allow sufficient time for funds to reach the Supplier’s designated account by the deadline, subject to applicable law and delays attributable to the Supplier or its payment arrangements.
3.10 The Client is responsible for using the correct payment details and booking reference.
3.11 Where payment cannot be identified, the Client must provide reasonable supporting evidence.
3.12 Internal approval delays, administrative errors, payment processing difficulties, staff absence or failure to arrange funds do not automatically extend payment deadlines.
3.13 The Client remains responsible for meeting payment deadlines regardless