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TERMS & CONDITIONS

Flirtina Events / Flirtina Bars Ltd

These Terms & Conditions govern all services provided by Flirtina Events and/or Flirtina Bars Ltd (“the Company”). By confirming a booking, the Client agrees to be bound by these Terms.

No variation of these Terms shall be valid unless confirmed in writing by an authorised representative of the Company.

1. Prices

1.1 All prices are subject to change until a deposit has been received within the timeframe stated on the invoice.

1.2 Once a deposit is received, the quoted price is secured for the agreed booking.

2. Booking Confirmation & Payment

2.1 A booking is confirmed only when the required deposit or full payment has been received in cleared funds.

2.2 A minimum £50 deposit is required and is deducted from the total balance.

2.3 Where an event is booked with insufficient notice to allow for a deposit period, full payment may be required immediately.

2.4 The remaining balance must be paid no later than 3–5 working days before the event date unless otherwise agreed in writing.

2.5 The Company reserves the right to cancel services without refund where payment has not been received by the due date.

2.6 Payments may be made via:

BACS Bank Transfer

Secure Online Card Payment (SUMUP)

Card over the telephone

Cash

Card processing charges may apply.

2.7 Cheques are accepted only by prior agreement and must allow sufficient time for clearance.

3. Deposits

3.1 Deposits are non-refundable.

3.2 Deposits may be transferred to a new event date at the Company’s discretion, provided sufficient notice is given and written agreement is received.

4. Late Payment

4.1 The Company reserves the right to charge interest on overdue accounts in accordance with applicable UK legislation.

4.2 Accounts outstanding beyond 30 days may be referred to debt recovery or legal proceedings. The Client shall be liable for all recovery costs, legal fees, court fees, and associated expenses.

5. Cancellation

5.1 Cancellations must be submitted in writing to info@flirtinaevents.co.uk.

5.2 A minimum of 14 days’ notice is required to avoid additional charges.

5.3 Deposits remain non-refundable in all circumstances.

5.4 Where cancellation occurs within 14 days of the event date, the Company reserves the right to charge up to the full contracted amount.

5.5 Temporary Event Notices (TENs), bespoke items (including ice sculptures or custom installations), and bookings made within 7 days of the event are non-refundable once confirmed.

6. Licensing

6.1 Where an alcohol licence or Temporary Event Notice (TEN) is required, the Client is responsible for obtaining and supplying the appropriate licence unless otherwise agreed in writing.

6.2 Failure to secure the appropriate licence does not release the Client from payment obligations.

7. Travel & Logistics

7.1 Travel charges apply to mobile bars, equipment, and each staff member booked.

7.2 Travel is calculated one-way per mile from the nearest major city where staff are based at the time of booking.

7.3 Where staff must be sourced from further afield due to availability or specific requirements, additional travel charges will apply.

8. Access, Parking & Venue Requirements

8.1 The Client is responsible for ensuring suitable access for loading and unloading.

8.2 Parking must be provided. Any parking charges, tolls, or congestion charges will be invoiced to the Client.

8.3 Equipment cannot be transported up or down more than five (5) stairs without prior written agreement.

8.4 Doorways must provide a minimum clearance width of 900mm.

8.5 For outdoor events, suitable flooring must be provided to ensure safe operation.

8.6 Where venue access restrictions prevent delivery or setup, the full contracted amount remains payable.

9. Staff Conduct & Performance

9.1 All staff are appropriately trained and engaged to deliver agreed services.

9.2 Staff remain employees or contractors of the Company at all times.

9.3 Staff reserve the right to cease service or performance where conditions are unsafe, abusive, unlawful, or materially different from those agreed.

9.4 Flair bartending performances are provided only where agreed as part of the booking.

10. Equipment

10.1 All equipment is maintained to professional standards.

10.2 The Client is responsible for loss or damage to equipment beyond normal wear and tear.

10.3 Charges for missing or damaged items may be invoiced following the event.

11. Insurance & Liability

11.1 The Company maintains Public Liability, Product Liability, and Employer’s Liability Insurance.

11.2 Insurance does not extend to client-supplied equipment, stock, staffing, or third-party items.

11.3 The Company shall not be liable for indirect or consequential loss.

11.4 Any incident or concern must be reported on-site and confirmed in writing within 48 hours of the event.

12. Force Majeure

12.1 The Company shall not be liable for failure or delay in performance caused by circumstances beyond reasonable control, including but not limited to severe weather, mechanical failure, traffic incidents, illness, or national emergency.

13. Third-Party Bookings

13.1 Where bookings are made via an agent or third party, the Company accepts no responsibility for inaccuracies communicated by that intermediary.

13.2 The Client remains responsible for ensuring all event details are accurate.

14. Amendments

14.1 These Terms may be updated periodically. The version applicable to a booking is the version in force at the time of confirmation.

For enquiries regarding these Terms, please contact:
info@flirtinaevents.co.uk